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IVR Services
IVR Services
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Key IVR can save your business time and money by offering fully automated and integrated solutions to enable payments to be made over the phone.
Interactive Voice Response (IVR) Systems is a generic term used covering an expansive range of automation systems that vary in sophistication. Computer-telephony direct exchanges have been in existence for many years, but it's only recently that they have become an everyday part of our lives. Indeed, we often come to expect that when we pay a bill over the phone or pay for a parking ticket, a series of options will be presented to us from a pre-recorded message. There's absolutely no doubt that when it comes to such automated systems callers enquiries and requests are dealt with much more efficiently and effectively.
Interactive Voice Response (IVR) Systems is a generic term used covering an expansive range of automation systems that vary in sophistication. Computer-telephony direct exchanges have been in existence for many years, but it's only recently that they have become an everyday part of our lives. Indeed, we often come to expect that when we pay a bill over the phone or pay for a parking ticket, a series of options will be presented to us from a pre-recorded message. There's absolutely no doubt that when it comes to such automated systems callers enquiries and requests are dealt with much more efficiently and effectively.
Featured Client - Excel Parking
Key IVR provide IVR payment services to Excel Parking. Excel are one of the largest private operators in the UK.
Need an IVR Quotation?
Interested in an IVR Solution? Simply send us your details and we will contact you to provide a bespoke quotation.
