Buying From A BMF Member
The
British Marine Federation (BMF) is the trade association for the
leisure marine industry and represents over 1450 marine businesses
including boatbuilders, marina operators, sea schools, holiday
operators and equipment and service providers. All companies are
therefore members of the BMF and adhere to a Code of Practice
giving you some assurance that they are carrying out business in
accordance with best practice and legal standards.
Some of the areas that the Code of Practice covers
include:
- Best standards of customer service to ensure that members act
with honesty and integrity towards their customers
- Observance of all relevant legal and regulatory requirements,
including product and safety regulations
- Contractual standards that ensure a high standard of
responsibility to the customer in every transaction
- How to deal with customer complaints efficiently &
reasonably to ensure that customers continue to receive good
customer service
- Appropriate insurance cover so that customers are
protected
Click here for a copy of
the BMF Code of Practice.