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about us

Waterscape.com is the British Waterways leisure website. It is packed with information about things to do and places to visit not only on and around the British Waterways network but on other rivers, canals, lakes and reservoirs.

Continue reading for our contact details.

questions about the waterways

If you have a question or comment about any canal or river, please contact the authority who runs it. You can find contact details listed by waterway using our site search.

British Waterways enquiries 01923 201120 or send email

The British Waterways Customer services team are available between 8am - 6pm Monday to Friday.
British Waterways emergency number 0800 47 999 47
Environment Agency enquiries

0870 850 6506 or send email
Environment Agency emergency number 0800 80 70 60
Environment Agency Floodline 0845 988 1188
Broads Authority enquiries 01603 610734 or send email

questions about fisheries

If you own a fishery which is not currently listed by waterscape.com or if the details of your fishery need correcting, please email nuala.rooney@environment-agency.gov.uk

our address and corporate information

64 Clarendon Road
Watford
Hertfordshire WD17 1DA

Tel: 01923 201120 (Mon-Fri, 9:00-17:30)
Fax: 01923 201300

VAT No. 817 2315 46