Scams
Is this really my bank calling? Westpac moves to stop impersonation scams
In a bid to foil impersonators, Westpac customers will receive calls via their app that are branded, verified by Optus and show a reason for the call. But will it make a difference?
- by David King
Latest
Opinion
Big four
Banks no longer protect us from scammers. It’s time they paid the price
We now live in a world where even the savviest, best educated people cannot protect themselves. Australian banks should reimburse scam victims, as UK banks are set to do.
- by Waleed Aly
Exclusive
Investigation
Comedy legend Rod Quantock was told he’d been hacked. Minutes later, $30,000 was gone
Rod Quantock and wife Mary Kenneally are calling for greater bank protections after being defrauded of their savings by a conman.
- by Tony Wright and Aisha Dow
Exclusive
Investigations
‘Not a single care’: Victims of HSBC fraud say bank could have stopped the scammers
HSBC is a small player in Australia’s banking sector, but data suggests its customers have been heavily targeted by fraudsters. Those who have lost life savings wish the bank had done more.
- by Aisha Dow
Opinion
Opinion
Customers should not bear the brunt of scam losses
Australian scam victims have lost considerable amounts of money – their life savings in some instances – and very few will have this money returned to them.
- by The Herald's View
Confronting a scammer
Kelly Keating tells the man who stole her money what she thinks of his behaviour.
318 million scam texts sent from four Sydney addresses: police
Three men will face court after a major police operation uncovered sophisticated “smishing” operations.
- by Jessica McSweeney
Opinion
Social media
Perth family’s trauma shows how social media has polluted our society
Financial crime, sexual exploitation, mental abuse, narcissism, intimidation and misinformation is flooding these platforms, and we need to make it stop now.
- by Gary Adshead
Analysis
Social media
Billionaire Andrew Forrest’s court win threatens to expose Facebook’s trillion-dollar secrets
How does Facebook interact with fraudsters who book scam ads on its platform? Billionaire Andrew Forrest is about to find out.
- by Colin Kruger
AI-generated deepfake of Elon Musk touts crypto scam in YouTube hack
A clip showing an AI-generated deepfake of Elon Musk. Seven's YouTube channel was hacked on Thursday morning, rebranding all of its content under a Tesla theme, touting an apparent cryptocurrency scam.
7News YouTube channel hacked, broadcasts AI Elon Musk crypto scam
Subscribers to 7News’ YouTube channel have been shown a live-streamed AI-generated Elon Musk cryptocurrency scam.
- by Calum Jaspan and David Swan