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If anyone requires any help (Neptune 4 series only) You can hit me up on my discord dms. Im very experienced in fixing any issues. • If anyone requires any help (Neptune 4 series only) You can hit me up on my discord dms. Im very experienced in fixing any issues.
Troubleshooting

Hit me up in reddit DMs first as i dont want to get spam bots.

If anyone recognizes my name its bosse on discord Im offering help because i like doing it.

I just cant do it anymore on the elegoo discord server, Why im not sure. Anyway hit me up and i can attempt my best to help you.


Suggestions for washing models on Mars 5 Ultra buildplate using Mercury XS • Suggestions for washing models on Mars 5 Ultra buildplate using Mercury XS
Question

So I bought a new Mars 5 Ultra after breaking my old Mars 3 and still had the smaller Mercury Plus two-in-one station, which the build plate for the Mars 5 Ultra doesn't fit into. So I bought the Mercury XS and as happy as I am with the overall setup, now the plate is too small for the bucket and would slip all the way in. Any thoughts on how to get the plate to stop and suspend at about the five liter mark?


Normal top layer (skin) does not print well, layer below prints OK • Normal top layer (skin) does not print well, layer below prints OK
Question

Hi there, i seem to have some odd issue with printing large top layers on my Neptune 4 MAX.

https://preview.redd.it/normal-top-layer-skin-does-not-print-well-layer-below-v0-ewm9pnuggzcd1.jpg

The left side of the picture shows the issue. After printing I sanded the top down a little, so the picture also shows some grit from the sanding paper.

To rule out some infill issue (sagging layer due to low infill % and infill type), I decided to get rid of the top layer. To my surprise I found a perfectly printed layer underneath the skin? I stopped removing the skin/top layer so the picture shows the top layer still there on the left and the layer underneath on the right.

What could be causing the strange tearing on the top layer skin (as seen on the left in the pic) ?

Printer: Elegoo Neptune 4 MAX
Filament: Elegoo PLA+
Nozzle: 0.4 mm
Extruder temp:210 C
Bed temp: 55 C
Bed heat soak: >12 hrs
Bed level: < 0.01 mm according to SCREWS_TILT_CALCULATE
Mesh: applied, working OK, first layer OK
Slicer: Orca slicer 2.1.1
Layer height: 0.32 mm
Line width: 100% and 95% top layer (both settings same result)
Flow: 100% and 95% top layer (both settings same result)
Infill: Gyroid 15%





New to Printing - Neptune 4 Pro • New to Printing - Neptune 4 Pro
Question

Hey all. I am new to printing and after doing some research have set my eyes on the Neptune 4 Pro. I’m hoping to get into 3D printing with my son as he’s really into technology (like me!)

I have no clue where to start! I am wondering if PLA would be a good first timer filament to make some very small projects.

If you think anything else is valuable to know as a first timer, I appreciate any and all tips! I’ve been scanning the reddit trying to make note of things such as establishing the Z axis right away, etc.




Saturn 4. Print not bonding to build plate • Saturn 4. Print not bonding to build plate
Question

Just bought a Saturn 4 and tried the print test chess rook but it didn't stick to the build plate. I found a 4mm thick disk in the bottom of the resin tank. I used Standard 8k space grey resin. I setup platform definitions.printer = Elegoo Saturn 4 and accepted the defaults (Voxeldance Tango). In the platform definitions>Resin tab, I accepted the default (New script) as there were no other options. I guess that that was niaive, those settings are inappropriate? I see that there is an 'add' option for custom and third party scripts. There's a list of third party scripts in chinese so not much use to me. Surely there must be existing scripts for all the resins that Elegoo sell? Any advice?





Need some advice/help deciding whether to get neptune 4 plus or max • Need some advice/help deciding whether to get neptune 4 plus or max
Question

Hey hey. This will be my first 3d printer and honestly I've heard both that it's either great to begin and that it's not. I'm honestly pretty confident that I will be going with it either way, I'm ready to tinker and learn lol. but I am not sure if I should go for the Plus or the max. I was mainly going to be making cosplay props, which will likely include bigger parts, but is the size difference between plus and max really worth it(or even necessary?), or should I just go with Plus?






Neptune 4 Max Shut off during middle of update. • Neptune 4 Max Shut off during middle of update.
Troubleshooting

I’m pretty sure by shutting off the printer during the middle of an update I’ve bricked my printer.

Once I did this I could no longer get the printer past the loading wheel and used a recommended software to flash the firmware with the fix bag, then the actual firmware pack, and then updated the screen firmware.

Once I did this I made some progress where it would load up but would crash when trying to level the bed.

After flashing the firmware again multiple times in case it was corrupted the overhead light on the printer now flashes indefinitely until I turn it off again and I have about given up on it.

Is there any chance of saving it because it was amazing for the first few months until I got the errors leading to updating the firmware