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My student's June score was cancelled by CB My student's June score was cancelled by CB

The title said it all. I have a stellar student who just took the June SAT and had his score cancelled for suspicion of misconduct. He's in 10th grade and it's his first time ever taking the SAT. On test day, he brought his own device with the Bluebook app that's compliant and didn't have any app opened in the background. He took the exam at a test center with multiple proctors and no one noticed him of anything. Also it's not a test center problem because my other student who took the exam in the same room got her score (1500+).

About him, he has been doing consistently well on his mock exams (1530 - 1560). He usually finishes his SAT Math section pretty quickly with scores around 780-800. In the June exam, he finished the first one with around 15 minutes left and the second one with 10 minutes left. This is not something unobtainable as we are from Vietnam, where the typical high school math curriculum is much harder than the SAT.

My suspicion is, the algorithm thought his speed was abnormal and flagged him as cheating. He filled out the complaint form by College Board and is waiting for them to get back with an answer. Did anyone ever have their score cancelled and restored by College Board? What are the steps you needed to take and how long did it take you to get your score back?