Phone:

For general inquiries please contact us at 02 6280 2122.

Address:

Level 1, 121 Marcus Clarke Street
Canberra, ACT, 2601

Postal Address:

GPO 606
Canberra, ACT, 2601

Submit a news tip or press release
To submit a press release or advise of a story, email us at
media.release@canberratimes.com.au.

Contacting our journalists
Individual staff members can be contacted using first name.surname, then @canberratimes.com.au.
For example: john.smith@canberratimes.com.au
In the event your email is returned to you as undeliverable, please contact us on 02 6280 2122.

Subscription queries

Digital subscription inquiries
To update or cancel your digital subscription or to troubleshoot issues you may be having: subscriptionsupport@austcommunitymedia.com.au
Phone: 1300 131 095, option 2 between 9am-5pm AEST/AEDT Monday to Friday.

Newspaper home delivery
To contact us regarding a new or existing home delivery, please send an email to
ctd@canberratimes.com.au or phone 02 6280 2222.

Letters to the editor (no attachments accepted)
Please send your letters to letters.editor@canberratimes.com.au. Note that attachments will not be accepted.

Submit an opinion piece
Please send submissions to be considered for The Canberra Times opinion pages to to opinions@canberratimes.com.au. Please note that due to the volume of submissions we receive, we are unfortunately unable to reply to every email we receive. If we intend to publish your article we will be in contact. If you have submitted your piece elsewhere in the meantime, just send us a follow-up email letting us know and we will ensure your piece is removed from consideration.

Send us feedback
The Canberra Times wants to hear from its readers. Send your feedback to
feedback@canberratimes.com.au.

Submit sport results
Submit your club's results straight to The Canberra Times

Submit Fridge Door notices
Submit events for consideration in Fridge Door

 

Advertising with The Canberra Times
Information on advertising on The Canberra Times site can be found at the
Adcentre.

Classifieds & Notices
To place your Canberra Times classified ad or notice, please email us at
classifieds@canberratimes.com.au or phone 13 63 55.

Photo sales and content licensing
You must have a licence to use, reproduce or republish content from this masthead. To inquire about purchasing a content licence, either for personal use or for blogs, websites, newspapers, journals, books or other commercial purposes, please email syndication@austcommunitymedia.com.au

Privacy and conditions of use
See our privacy policy and conditions of use policy.

 

Editorial complaints and compliments
Email: feedback@canberratimes.com.au
Phone: (02) 6280 2122

The Canberra Times - part of Federal Capital Press of Australia, a wholly owned subsidiary of Rural Press Pty Limited trading as Australian Community Media (ACM) - is committed to accurate, fair and balanced publication of news and commentary.

We strive to acknowledge and correct errors promptly when they occur.

If you believe an error of fact, impression, interpretation, omission or otherwise has been published in a story on this website or in the printed newspaper please contact the editor via email at feedback@canberratimes.com.au or by calling (02) 6280 2122.

Your complaint will be reviewed in a timely, polite and serious manner based on mutual respect. You can expect acknowledgement within seven days that a complaint has been received.

Complaints accepted as valid about content deemed significantly inaccurate or misleading may be rectified or remedied - where applicable - through the publication as soon as possible in print and/or online of a clarification, correction, apology, follow-up story or letter to the editor.

As part of the ACM network, The Canberra Times is committed to accuracy and clarity, fairness and balance, privacy and avoidance of harm, and integrity and transparency when publishing news and commentary.

Canberra Times journalists who are members of the Media, Entertainment and Arts Alliance are committed to the MEAA Journalist Code of Ethics. Individual members of the MEAA commit themselves to operating within a framework of honesty, fairness, independence and respect for the rights of others. You can find the complete code of ethics here.

ACM employees are bound by the privacy principles contained in the Privacy Act 1988 (Cth) - subject to exemptions that apply to media organisations engaged in journalism.

All employees are also subject to a company code of conduct, which states that honesty, trust and integrity are defining characteristics of the way we work. In all our dealings, with our colleagues and external parties, we maintain transparency and take accountability. The related policies and guidelines of ACM cover workplace behaviour (including harassment, discrimination and bullying), occupational health and safety, diversity and inclusion, drugs and alcohol, computer use and privacy.

External contributors using our commenting platforms are asked to follow the commenting guidelines.

We reserve the right to report, edit, delete or block external contributors to our aligned social media platforms or audience message boards who disobey or disrespect the "house rules".

The Canberra Times is not responsible for any user content on Facebook or other social media platforms. It does not endorse opinions or ideas expressed and cannot vouch for the veracity of any statements or product claims made on those platforms.

We do expect that social media users will follow the "house rules" and not publish or distribute any defamatory, misleading, obscene or unlawful material or information.

Stories, photographs, videos and graphics as well as other content published by The Canberra Times and other ACM titles are covered by copyright, trademark and other laws. Content from the network should not be reproduced or distributed in any form for non-personal or commercial use without our prior written permission or that of our licensor/s.