I have been working for an MSP for over a year. Their sales strategy is dropping in to businesses leaving fliers, cold calls and emails. The marketing strategy is emails and marketing to existing client. Marketing controls our crm program and is not used properly. I have not received 1 quality lead since starting. Each time I provide suggestions like getting out Google ads and getting our reviews up. Has been met with silence or some long reason why it's not a priority right now. Is this a standard practice in the MSP space? How can I gain clients when the tools are not there to support sales? We use connectwise as the sales crm marketing uses hubspot.
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I'm struggling to decide on a backup pricing model for my customers. I have zero idea what I should be charging for services. For one customer in particular, we backup one standalone DC server, and one hyper-v with two VMs, one of which is a file server with all their important data. All of their backups are stored in AWSGov for compliance reasons.
Should I be charging per server, plus per VM, plus storage costs based on size? If so, how do I handle the fluctuating size when it comes to pricing? And how much should I charge per each of these things?
Pricing is something I struggle with even beyond backups, so any and all advice is appreciated.
