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    Companies

    Telecommunications

    Yesterday

    Telstra has hired Deloitte to replace longstanding auditor EY.

    Telstra hires Deloitte to audit books, replacing EY after 25 years

    The telecoms giant said changing auditors was “good governance” and wants to use Deloitte’s digital technology to reduce costs.

    • Jenny Wiggins and Edmund Tadros

    This Month

    The rise of ecommerce has changed words

    Our biggest carrier enters next-day delivery race

    Australia Post’s new Metro service caters specifically to urban consumers and businesses to meet the growing demand for fast and convenient ecommerce.

    Sponsored 

    by Australia Post

    May

    Optus is still focused on rebuilding its trust with customers, according to Venter, after last November’s outage, which lasted nearly 16 hours, affected some 10 million people and led to the resignation of then-CEO Kelly Bayer Rosmarin.

    Optus raises monthly mobile plan prices by 5-6pc

    Optus has quietly raised prices of its cheapest and most popular monthly mobile phone plans for new customers above the rate of inflation, blaming higher costs.

    • Jenny Wiggins
    Bevan Slattery, phone in hand, at the Australian Open men’s final in January.

    Bevan Slattery doesn’t wait to sell

    Bevan Slattery is sentimental about his branded socks and hoodies. He isn’t about his equity.

    • Updated
    • Myriam Robin
    The 2022 cyberattack on Optus brought significant scrutiny to bear on the company’s management of personal data.

    Optus loses appeal to keep Deloitte report on cyberattack secret

    The decision means information in a report commissioned by Optus into the causes of its 2022 cyberattack will be given to a class action law firm.

    • Jenny Wiggins
    Advertisement
    Optus has been hit with a new lawsuit from the communications regulator related to its 2022 cyberattack.

    Optus sued by regulator for breaches in 2022 cyberattack

    The communications regulator has filed a lawsuit in the Federal Court claiming Optus did not protect customers’ information before it was struck by a cyberattack.

    • Jenny Wiggins
    Telstra boss Vicki Brady is making hard choices as she looks ahead to 2030.

    Telstra’s biggest surprise isn’t its 2800 job cuts

    Telstra boss Vicki Brady is sending a message to the market: the telco must lift returns on investment, and that means hard choices.

    • James Thomson
    Vicki Brady on Tuesday.

    Mobile users face price rises as Telstra swings the axe

    Customers could be hit with above-inflation price increases for mobile phone plans, as well as higher internet fees, as the telecommunications giant slashes costs.

    • Updated
    • Jenny Wiggins
    Former Optus CEO Kelly Bayer Rosmarin said in 2022 the company hired Deloitte to investigate a cyber attack

    Optus denies ‘cloaking’ Deloitte report on 2022 cyberattack

    A press release published after Optus’s 2022 cyberattack had legal purposes, even though they were never mentioned, Optus has argued in a court appeal.

    • Jenny Wiggins
    NBN Co chief executive Stephen Rue is a known quantity; that’s important for his new employer Optus.

    Fresh meat in the Optus sandwich promised a helping hand

    Optus and its owner, Singtel, have made governance changes to try to make the incoming CEO’s job easier. We’ll wait to see the proof.

    • Anthony Macdonald
    New Optus boss Stephen Rue.

    NBN fixer Stephen Rue to restore Optus’ credibility

    Stephen Rue has been charged with restoring Optus’ reputation with consumers and improving its services when he leaves the NBN to run the beleaguered telco group.

    • Jenny Wiggins
    People in regional areas will have more mobile phone providers to choose if the TPG-Optus regional network sharing deal is approved by regulators

    Why TPG Telecom changed its mind on Optus

    After the departure of former Optus boss Kelly Bayer Rosmarin, the rival telco groups decided to let “bygones be bygones”.

    • Jenny Wiggins

    April

    What does TPG’s access to Telstra’s regional spectrum have to do with bushfire preparedness? As Gladys Berejiklian tells it, more than you might think.

    ‘Optus lost’. Until it didn’t: A history of the spectrum war

    On these troubled shores, things never stay peaceful for long.

    • Updated
    • Myriam Robin
    Optus has struck a $1.6 billion deal with rival TPG Telecom.

    Optus parent writes off billions and strikes $1.6b deal with TPG

    Singtel has had to write off billions of dollars on Optus, offset partly by the beleaguered telco striking a $1.6 billion deal with Australian rival TPG.

    • Updated
    • Jenny Wiggins
    Telstra and TPG have weighed in on the Optus outage with submissions to the Senate Inquiry.

    How TPG and Optus went from enemies to frenemies

    Just 14 months ago, TPG and Optus apparently hated each other’s guts. But their new regional mobile networking sharing deal shows commercial logic has prevailed. 

    • James Thomson