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    Macquarie Telecom

    This Month

    “You can’t get in the door here at Macquarie [Telecom] without customer service in your DNA,” says Luke Clifton.

    Embedding customer service brings its own rewards

    Companies that know how to satisfy customers – and deal with complaints ‘enthusiastically’ – can inspire a feel-good workplace culture.

    Sponsored 

    by Macquarie Telecom

    The Australian Financial Review Magazine

    BOSS Financial Review

    Kmart and Target managing director Ian Bailey: “The journey we’ve been on for many years is really moving from being a retailer to being a product company.”

    Life & Leisure

    Rich List

    Dexus is attempting to block Kevin Seymour’s eight-tower precinct (pictured), alleging it would take business away its own shopping centre down the road.