Official Support Response
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Created 3 SOL hardware addresses exclusively in Phantom with Nano X a while ago (not knowing this can cause issues). 1 address was created in Ledger Live.
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Nano X is now defunct due to known battery issue (no warranty anymore so no replacement, thanks)
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Restored to a new Nano S Plus - works.
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Phantom recognizes all Ledger addresses previously created with Phantom when new Nano S is connected, including the address created in Ledger Live.
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But Ledger Live only recognizes the 1 Solana address originally created in Ledger Live, does not recognize the Phantom ones.
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Sending from the Phantom created addresses, is possible. Signing votes on JUP proposals works, also good.
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Swapping in App or on Jupiter, unstaking, any NFT unlisting/listing is NOT possible. No sign message is sent to Nano S Plus.
Blind signing is enabled. Cable is fine. Browers tested: Brave, Chrome. Everything updated. Cookies cleared.
Derivation paths are known. What needs to be done?
