Offline Gmail

With Gmail Offline, users can access their mail and compose new messages when they don't have an Internet connection, or when their connection is unreliable or slow. When users reconnect, Gmail automatically sends any outbound messages. Note that the maximum sync period for data is 30 days. 

Using the Gmail Offline Chrome app (recommended)

Gmail Offline capability is provided as a free Chrome web application.

Learn how to use the Gmail Offline Chrome app.

Offline Gmail for your domain

To turn on Offline Gmail:

  1. Sign in to the Google Admin console.
  2. From the dashboard, click Apps, then click Google Apps > Gmail > User settings.
  3. Scroll down to the End User Access section, and check the Enable Offline Gmail for my users box.
  4. Click Save changes. (There may be a delay before the change takes effect.)

When you enable Offline Gmail, your users will see a new Offline tab in their Gmail settings.

Get your users started with Offline Gmail

Each user who wants to work offline must do the following to enable Offline Gmail:

  1. Click the Settings link in the top-right corner of Gmail.
  2. Click the Offline tab (available only if Offline is enabled for your domain).
  3. Select Enable Offline Mail for this computer.
  4. Click Save Changes and follow the directions from there. 

Known Offline Gmail issues

People can use their Gmail accounts offline much as when they're connected to the Internet. But check out these known issues for features that aren't currently available.

Learn more about Offline Gmail.

Was this article helpful?
Sign in to your account

Get account-specific help by signing in with your Apps for Work account email address, or learn how to get started with Apps for Work.