Google Workspace Updates: Google Meet Hardware

Set the default camera framing option for Google Meet hardware devices, and other framing updates

Thursday, May 9, 2024

What’s changingWe’re introducing several updates around framing controls for Google Meet hardware devices:

First, we’re introducing an admin setting which will allow admins to choose a default framing option for their meeting spaces, ensuring every meeting begins with an optimally configured view. This will help your users jump right into their meetings without having to re-adjust camera settings from the previous meeting. This can be set individually for each device or via the bulk updates across your fleet.

Setting the default camera framing option in the Admin console

Next, we’re adding framing support on whiteboards (Series One Desk 27 and Board 65) and remote controlled only Google Meet hardware devices, which will help ensure optimal camera framing on these devices.

Remote control framing user interface Whiteboard framing user interface

Finally, we’re making a few small adjustments to how camera framing settings appear on hardware devices. For Meet on Android, we’re removing the “Continuous framing” toggles and replacing them with a “Framing by” toggle. Depending on the third-party devices you’re using, you’ll see “Framing by Logitech”,“Framing by Huddly” or “Framing by Poly”, for example. We’re also changing the “Home” button to “Reset to default”.

Updated camera framing settings on Meet hardware devices

Getting started

Admins: You can configure default camera framing options for individual Google Meet hardware devices by going to Devices > Google Meet hardware > [Device Name] > Device Settings > Default camera framing. Or you can set the default camera framing option for multiple devices at once.
End users: Visit the Help Center to learn more about using device-based framing and using the Meet the touchscreen to control audio and video.

Rollout pace

Whiteboard and remote control device support

Rapid and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on May 14, 2024

Admin control:

Rapid and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on May 21, 2024

Availability

Available to all Google Workspace customers

Resources

Improving suspension alerting for Google Meet hardware devices

Tuesday, May 7, 2024

What’s changing

A warning banner in the Google Meet hardware section of Admin console when your Google Meet hardware subscription has expired and suspension is imminent. It will include the suspension date.

A warning banner in the Google Meet hardware section of Admin console when your Google Meet hardware subscription has been suspended.

Meet hardware subscription has been suspended.

An on-device suspension warning.

The on-device warning will be ON by default and will begin to appear for customers with imminent suspensions starting May 29, 2024.
To turn the on-device warning OFF, go to Admin console > Google Meet hardware > Settings > On-device suspension warning > Prevent devices from displaying on-screen suspension warnings.
If this box is checked, devices will not display an on-device warning during the 3-day period prior to subscription suspension.

On-device suspension warning in GMh Admin Console

Who’s impacted

Admins and end users

Why it’s important

These notifications ensure admins are aware of potential subscription and/or functionality changes for the Google Meet hardware devices in their domain.

Additional details

The ‘Provisioning Status’ column and filter will be removed from the Device list page.

Getting started

On-device suspension warning on GMh device

Rollout pace

Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on May 15, 2024.

Availability

This update impacts all Google Workspace customers with Meet hardware devices.

Resources

Google Workspace Admin Help: Licensing FAQ

Get notified about application load failures for your Google Meet Hardware devices

Friday, April 26, 2024

What’s changing As part of an ongoing series of improvements for managing Google Meet hardware devices, we recently announced that we would begin capturing application load failures across Meet hardware devices. Beginning today, you can now opt-in to receive email or text message notifications when these failures occur. Subscribing to alerts can help you stay on-top of what’s happening across your hardware fleet and quickly take action to resolve these issues.

Getting started

Admins: Visit the Help Center to learn more about getting connectivity and peripherals alerts and understanding device usage in your organization.
End users: There is no end user impact or action required.

Rollout pace

Rapid and Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on April 25, 2024. We anticipate rollout to take around six weeks to complete.

Availability

Available to all Google Workspace customers with Google Meet hardware devices

Resources

Launch the FigJam whiteboard app directly from Google Meet Series One Board 65 and Desk 27 devices

Tuesday, April 16, 2024

What’s changing Since September 2023, Workspace users have enjoyed the convenience of launching FigJam, Figma’s free online whiteboard, directly in Google Meet. We’re excited to announce that you can now launch FigJam both in and out of an active Meet call from the Series One Board 65 and Desk 27 devices.

Who’s impacted

Admins and end users

Why you’d use it

Prior to this update, these rich collaborative tools were only available within a Meet call — now you can launch them from Board 65 and Desk 27 devices outside of a call for on-demand collaboration and problem solving. Existing Jamboard customers can find more resources related to the FigJam and Google Meet integration here.

Additional details

Migrating your Jamboard files to Figma

Figma’s integration allows users to easily migrate their existing Jamboards to FigJam files through the FigJam importer.

Device support for additional apps

This enhancement is part of the next phase of digital whiteboarding for Google Workspace. We’ll continue to keep you updated as we add support for launching additional applications directly from Board 65 and Desk 27 devices.

Getting started

Admins: When the Figma add-on is installed for your organization, your users will automatically be able to access the app from Board 65 or Desk 27 devices. Visit the Help Center to learn more about installing add-ons for your organization.
End users: Visit the Help Center to learn more about using add-ons with Google Meet on Desk 27 and Board 65 devices.

Rollout pace

Rapid Release and Scheduled Release domains: Available now.

Availability

Available to all Google Workspace customers with Google Meet Board 65 and Desk 27 devices

Resources

Google Meet hardware Help:  Use Add Ons with Google Meet on Desk 27 and Board 65

Google Workspace Admin Help: Install Marketplace apps for your organization

Google Help: Use Add-Ons with Google Meet on Desk 27 and Board 65

Google Workspace Updates Blog: Find and install third-party add-ons directly within Google Meet

Google Workspace Updates Blog: The next phase of digital whiteboarding for Google Workspace

Launch Miro directly from Google Meet Series One Board 65 and Desk 27 devices

Thursday, March 28, 2024

What’s changingFor more than a year, Workspace users have enjoyed the convenience of launching Miro’s visual collaboration tools that can be directly installed in Google Meet.We’re building upon this by giving users the ability to launch Miro from a Series One Board 65 or Desk 27, either in an active Meet call or directly from the device home screen.

Who’s impacted

Admins and end users

Why you’d use it

Previously, you could access Miro’s rich tools and templates on the Board 65 and Desk 27, such as brainstorming with digital sticky notes and planning agile workflows, during a Meet call. With this update, you can access these tools directly from the Board 65 and Desk 27 whenever collaboration strikes, outside of a Meet call. Visit the Google Workspace Blog for more information on the Google Meet and Miro integration.

Additional details

In late 2024, we will wind down the Jamboard whiteboarding app and continue with the previously planned end of support for Google Jamboard devices. Leveraging our partner ecosystem, including Miro, FigJam and LucidSpark, is part of our effort to continue providing the best whiteboard experiences in Workspace. Please use the following article in the Miro Help Center for more information about migrating your Jamboard files to Miro.

Getting started

Rollout pace

Rapid and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on March 28, 2024

Availability

The Miro import tool is available to all Workspace customers.
The ability to open Miro on Board 65 and Desk 27 is available to all Google Workspace customers with Google Meet Board 65 and Desk 27 devices.

Resources

Google Workspace Updates Weekly Recap - March 15, 2024

Friday, March 15, 2024

4 New updatesUnless otherwise indicated, the features below are available to all Google Workspace customers, and are fully launched or in the process of rolling out. Rollouts should take no more than 15 business days to complete if launching to both Rapid and Scheduled Release at the same time. If not, each stage of rollout should take no more than 15 business days to complete.
Banner alerts for Google Drive item capacity limits in shared drives
To give users more visibility when shared drives in their domain are approaching the item capacity limit (400,000 items), we’re introducing banner alerts that identify current shared drive capacity. These banners will be visible when less than 20% capacity is left and will appear only for users who have edit access to add content to the specific shared drive. | Rolling out to Rapid Release domains now; launch to Scheduled Release domains planned for April 3, 2024. | Available to Google Workspace Business Standard, Business Plus, Essentials Starter, Enterprise Essentials, Enterprise Essentials Plus, Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Standard, Education Plus, the Teaching and Learning Upgrade, and Nonprofits. | Learn more about item capacity limits in shared drives.
Input numbers into slider controls across Google Docs, Slides and Drawings Rapid Release domainsScheduled Release domainscropping and adjusting images.

Updated version history limits for Apps Script projectsEarlier this year, we announced that you can create and save up to 200 versions for newly created scripts. We’ve expanded this limit to all scripts. If needed, you can permanently delete multiple script versions at the same time from the project history page using the new “Bulk delete” feature. | This is available now to all Google Workspace customers, Google Workspace Individual subscribers, and users with personal Google accounts. | Learn more using our developer documentation on working with Apps Script versions.

Google Meet-certified Logitech Rally Bar Huddle room kits are now available
Logitech Rally Bar Huddle room kits for Google Meet are now available for purchase. These kits are optimized for small spaces that can accommodate 3 to 5 people. The device can be used as a meeting room appliance, in USB mode connected to a meeting room PC, or connected via laptop. | This is available now to all Google Workspace customers with Google Meet hardware devices. | Visit Logitech’s website for more information on purchasing a room kit.

Google Meet-certified Logitech Rally Bar Huddle room kits are now available

Previous announcements

The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details.

Application load failures are now captured for the Google Meet hardware devices

Admins can now see when the Google Meet app fails to load for a device. | Learn more about application load failures.

Create fully customized email campaigns using new layout editor tool

Starting this week, even more users across Google Workspace editions can now create customized email layouts using a new email layout editor that is accessible from the compose screen in Gmail or Google Drive. In the layout editor, you can create a new email layout from scratch or select from a predefined set of email templates, which include images, text elements and buttons. | Available to Workspace Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Education Standard, Education Plus and Workspace Individual subscribers only. | Learn more about customizable email campaigns.

Select App Access Controls can now be applied at the organizational unit

Google Workspace Admins can now configure a number of App Access Control (AAC) policies at the Organizational Unit (OU) level. | Learn more about App Access Controls.

Import data from other messaging platforms using the Google Chat API is now generally available

Google Workspace developers registered in our Workspace Developer Preview program have been able to import user data from other messaging platforms into Google Chat using the Google Chat APIs. This functionality is now generally available to all Workspace developers and admins. | Learn more about importing data using the Chat API.

Subtly enhance your appearance with portrait touch-up when using Google Meet on the web

In October 2023, we introduced portrait touch-up for Google Meet on mobile devices. We’re extending this functionality to Google Meet on the web. Portrait touch-up can be used to lightly touch up your appearance before or during a meeting, helping you feel more comfortable and confident in your appearance during video calls. | Available to Business Standard, Business Plus, Enterprise Essentials, Enterprise Starter, Enterprise Standard, Enterprise Plus, Education Plus, Teaching & Learning Upgrade, Google One and Google Workspace Individual subscribers only. | Learn more about subtly enhancing your appearance with portrait touch-up.

Completed rollouts

The features below completed their rollouts to Rapid Release domains, Scheduled Release domains, or both. Please refer to the original blog posts for additional details.

Rapid Release Domains:

New formatting sidebar in Google Docs, Slides and Sheets apps on Android Tablets (Docs and Slides only)

Scheduled Release Domains:

Share spaces smart chips in Google Chat
Google Meet “companion mode” is now supported on your mobile device for great hybrid meetings
Creating more immersive presentations in Google Slides
Sort, filter and manage comments faster in Google Docs, Sheets and Slides
Check in to your meeting room directly from the Google Meet green room

Rapid and Scheduled Release Domains:

Updates for managed iOS devices with the release of Chrome 120 (admin console integration)
Join meetings as a guest without a Google account on mobile devices (Android)
Google Meet hosts can pin multiple tiles for all meeting participants
Available in open beta: the Groups Admin role can now be provisioned for specific group types
Now generally available: Import and convert sensitive Excel files into client-side encrypted Google Sheets
Set client-side encryption as the default mode for new emails, events, and files on mobile
Further extending long running queries within Connected Sheets
Google Meet co-host support added for client-side encrypted meetings
Remove the background from your images in Google Slides
New Google Calendar lock screen widgets on iOS mobile devices
Hovercards for group messages and spaces are now available in Google Chat
Import data from other messaging platforms using the Google Chat API is now generally available

For a recap of announcements in the past six months, check out What’s new in Google Workspace (recent releases).

Application load failures are now captured for the Google Meet hardware devices

Monday, March 11, 2024

What’s changingIn November 2023, we announced a series of improvements for managing Google Meet hardware devices, which included surfacing additional information about device issues, such as a description of the issue, when the issue was detected, and more. Today, we’re adding an additional data point: admins can now see when the Google Meet app fails to load for a device.

“Application load failures” will now be displayed in the “Device status” column.

When you click on the alert, you’ll see more detailed information on the error.

Getting started

Admins:

End users: There is no end user impact or action required.

Rollout pace

Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on March 18, 2024

Availability

Available to all Google Workspace customers with Google Meet hardware devices

Resources

Check in to your meeting room directly from the Google Meet green room

Wednesday, February 21, 2024

What’s changing One of the challenges of joining a virtual meeting from a conference room, is that the people in the room are identified by the name of the conference room rather than as individuals. Google Meet’s room check-in feature helps ensure everyone in the meeting can see your name and be aware of your presence. If you’re using companion mode on the web, you can now check in to your meeting room directly from the green room. Then, when you enter the call, everyone will immediately see your name alongside the conference room you’re joining from. Previously, you were prompted to check in once you were on the call, which is still available if you did not check in from the green room.

Checking in from the green room ensures that everyone in the meeting can see your name when you join

Getting started

Admins: This feature will be ON by default and can be disabled at organizational unit level for specific hardware devices or users. Visit the Help Center to learn more about managing Meet settings.
End users: If enabled by your admin, room check-in will be available for all users joining companion mode from meet.google.com, or by using g.co/companion. Check in by selecting the Google Meet hardware device on the call. Visit the Help Center to learn more about using Companion mode for hybrid learning & collaboration, as well as this video guide.

Rollout pace

Availability

Available to all Google Workspace customers with Meet Hardware devices

Resources

For Google Meet Hardware, ‘Auto-Update Expiration (AUE)’ will now be referred to as 'end of Meet support'

Monday, January 29, 2024

What’s changingWe’re making changes to the terminology that refers to when a Meet hardware device is no longer supported:

‘End of Meet support date’ replaces Auto-Update Expiration (AUE) in the Meet hardware Help Center.

The Admin console will show ‘end of Meet support’ instead of ‘EOL (end of life)’ in both device information and fleet overview pages.

The field name for “end of life” in Admin console’s CSV downloads will change from “eolDate” to “endOfMeetSupportDate”

End of Meet support as indicated in the device information page

End of Meet support as indicated in the Google Meet hardware fleet overview

Additional detailsThe end of Meet support date for Intel 10th generation devices have been extended from June 2028 to June 2029 to reflect their continued availability.
Getting started

Admins: Visit the Help Center to learn more about the Google Meet hardware auto-update policy and end of Meet support.

End users: There is no end user impact or action required.

Rollout pace

Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on Jan 29, 2024

Availability

This update impacts all Google Workspace customers with Meet hardware devices.

Resources

Google Workspace Admin Help: Google Meet hardware auto-update policy

Launch the Lucidspark whiteboarding app directly from Google Meet Series One Board 65 and Desk 27 devices

Tuesday, January 16, 2024

What’s changing In September 2023, we announced the next phase of digital whiteboarding for Google Workspace. At that time, we announced that new whiteboarding tools would soon be integrated with Series One Board 65 and Desk 27 devices. By the end of the month, Lucidspark by Lucid Software can be launched directly from these devices. With this integration, users will be able to share and participate in a Lucidspark whiteboard session in a Meet call, either initiated from the Series One Board 65 and Desk 27 or a remote participant on the call.

Who’s impacted

Admins and end users

Why you’d use it

Integrating third-party collaboration tools is a key component of the new digital whiteboarding experience in Google Workspace. Specifically, we’ve heard from our customers that whiteboarding tools like Lucidspark by Lucid Software help their teams work better together with features like infinite canvas, templates, and diagramming. Today, Lucidspark can already be launched inside a Meet call from your laptop. Now, you also have the option to use Lucidspark on the Board 65 and Desk 27 devices within a Meet call.

Later this year we’ll introduce support for launching FigJam and Miro directly from Board 65 and Desk 27 devices. We’ll provide an update here on the Workspace Updates blog with more information at that time. For more information on the future of digital whiteboarding in Workspace, please refer to our initial announcement.

Getting started

Admins: When the Lucidspark add-on is installed for your organization, your users will automatically be able to access the app from Board 65 or Desk 27 devices. Visit the Help Center to learn more about installing add-ons for your organization.
End users: Visit the Help Center to learn more about using add-ons with Google Meet on Desk 27 and Board 65 devices.

Rollout pace

Rapid and Scheduled Release domains: Full rollout (1–3 days for feature visibility) starting on January 29, 2024

Availability

Available to all Google Workspace customers with Google Meet Board 65 and Desk 27 devices

Resources

Google Meet hardware devices from Poly now support interoperability with Cisco Webex and Zoom

Friday, January 12, 2024

What’s changing We’re expanding the existing interoperability between Google Meet, Cisco Webex, and Zoom to include Android-based Meet hardware devices from Poly. Specifically, these devices include: Poly Studio X30, X50, X52, and X70.

Note that Webex and Zoom interoperability supports core video conferencing features. Some advanced features, such as polls, wired present, and dual-screen support may not be available when using Poly Meet hardware to join Webex or Zoom meetings.

Getting started

Admins:

Both Zoom and Webex interop on Google Meet hardware will be available on devices by default and can be disabled in the Workspace Admin console at the OU level at Devices > Google Meet hardware > Settings > Device Settings > Built-in interoperability.
There is no additional cost associated with using this new built-in interoperability feature on supported devices.

End users:

When enabled by your admin, you can join a Webex or Zoom meeting from a Poly Android-based Google Meet hardware device by:

Joining an ad-hoc call by tapping "Join or start a meeting" on your touch controller and selecting Webex or Zoom from the dropdown options.
Joining a scheduled call by adding a room to an event with Webex or Zoom meeting details.

Note: Calendar events that originate outside of Google Calendar must be duplicated and populated with room details manually.

Visit the Help Center to learn more about Google Meet interoperability.

Rollout pace

Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on January 16, 2024

Availability

Available to all Google Workspace customers with Google Meet hardware subscriptions

Resources

Google Meet is now available on Logitech Android appliances

Thursday, January 11, 2024

What’s changing Google Meet is now supported on Logitech’s Rally Bar and Rally Bar Mini Android-based appliances for collaboration rooms and spaces of just about any size. After initial setup, admins can easily enroll, manage, and monitor these devices using the Google admin console. Google Meet on Logitech Android-based devices is supported on CollabOS v1.11 as a video conferencing provider. The following Logitech Android devices now support Google Meet:

Logitech Rally Bar
Logitech Rally Bar Mini
Tap IP

Additional details

As part of this launch, we are also providing admins with a new capability to protect their room devices using a passcode. This ensures that only authorized users are able to access and change the room’s device settings. This feature is only available for Logitech Rally Bar and Rally Bar Mini in appliance mode, where Rally Bar’s built-in computer supports Google Meet without the need for an additional computer or a user’s laptop. Visit the Help Center to learn more about setting up Logitech devices as Meet Hardware and enrolling your devices.

Getting started

Admins:

Logitech Rally Bar and Rally Bar Mini appliances will need to be updated to CollabOS 1.11 in order to select Google Meet as the conferencing partner application.
Once the device is updated to CollabOS 1.11 and the conferencing partner is set to Google Meet, follow the on-device prompts to enroll the device onto the Google Meet hardware admin console. Visit the Help Center to learn more about setting up Logitech devices as Meet Hardware.
Google Meet on Logitech Android appliances require Google Meet hardware licenses, please reach out to a Google Meet hardware reseller.

End users: No action required. Once a Logitech Rally Bar and Rally Bar Mini have been successfully enrolled, you can join Google Meet meetings normally.

Rollout pace

This update is available as part of Logitech’s CollabOS 1.11 release. For more information, please reach out to your Logitech account team or reseller.

Availability

Available on Logitech Rally Bar and Rally Bar Mini customers. Support for additional Logitech devices will be added over time.
Available to all Google Workspace customers.

Resources

Certain Google Meet hardware information will no longer be accessible on the Admin console

Tuesday, December 19, 2023

What’s changingWe’re making some changes to how certain Google Meet hardware information can be accessed:

The following fields will no longer be exported from the Meet Devices list page of the Admin console (Devices > Google Meet hardware > Devices):

assignedCalendarGeneratedResourceName
assignedRoomResourceName
assignedRoomBuilding
assignedRoomFloor

If you receive email alerts when a hardware issue is detected, those emails will no longer include the “Asset location” value.

This information can still be found by going to the device detail page under the Calendar card or by querying the resources.calendars.list method in the Admin SDK API using the resource calendar email.

Getting started

Rollout pace

Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on January 2, 2024

Availability

This update impacts all Google Workspace customers with Meet Hardware devices.

Resources

Huddly cameras bring continuous framing to Google Meet Series One room kits

Monday, December 11, 2023

What’s changingAs part of our initiative to bring adaptive framing to Google Meet meeting rooms, we’re proud to announce that you can now access Huddly’s continuous framing capability available as part of the Series One room kit hardware devices. Huddly’s new framing solution continuously adjusts to include participants coming and leaving the room. The feature can be turned on by meeting participants directly from the touch controller. Using Huddly framing helps keep those in the meeting room in view no matter where they are, so that they’re more visible to other participants in the meeting which creates a more engaging experience.

To support this change, we’ve:

Updated the camera control tab on the touch controller to display all the framing options available in your meeting rooms and allow users to toggle between them.
Moved the camera self-view from the manual control component on the touch controller to the TV/monitor display for optimal placement. With meeting spaces becoming more diverse, the display is the most common, accessible interface to all meeting participants.
Changed “home” button in manual control to “Reset to Default”

Select “Camera control” and then “Framing by Huddly” to use this feature.

Getting started

Admins: There is no admin control for this feature at this time. We plan to introduce an admin control in the future and will provide more information once it’s available.
End users: This feature will be OFF by default. Visit the Help Center to learn more about using device-based framing and using the Meet the touchscreen to control audio and video. Note that Huddly continuous framing must be turned on for each meeting and will not carry over to the subsequent meetings.

Rollout pace

Rapid and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on December 11, 2023

Availability

Available to all Google Workspace customers using Google Meet Series One room kits

Learn more

Huddly: Google Meet + Huddly

Resources

Google Help: Use the pan tilt zoom camera
Google Help: Use the Meet touchscreen to control audio and video

More insights to help admins troubleshoot Google Meet hardware issues

Wednesday, November 29, 2023

What’s changing

In 2022, we introduced several improvements for managing Google Meet hardware devices. These improvements included surfacing additional information about device issues, such as a description of the issue, when the issue was detected, and more. Today, we’re taking these improvements one step further by providing admins with even more data points. Specifically, admins will now be able to see the following types of usage data:

Issues: device health problems that are detected and persist over time. This is existing functionality and will continue to include the following issue types:

Device offline
Missing microphone
Missing speaker
Missing camera
Missing controller
Missing display
Missing default microphone
Missing default speaker
Missing default camera
Missing default whiteboard camera

Activities: records of how a hardware device is being used at any given time, including:

Meet call
Zoom call
Webex call
Bring-your-own-device mode [or computer connected]
Local present
Whiteboard camera present
Peripheral firmware update

Events: any notable point-in-time occurrence that can be useful for admins looking to troubleshoot issues, including:

Operating system update
Feedback filed
Restart

Who’s impacted

Admins

Why it matters

The health and functionality of your Meet hardware fleet is critical for connection and collaboration. As such, it’s important that admins have the information and context they need to troubleshoot issues across their fleet. With these additional data points, admins will have even greater insight and context into issues, allowing them to troubleshoot and resolve them faster.

Additional details

Google Meet Hardware devices that do not run ChromeOS (such as Poly X30, X50, X70) will only support activity data for Meet calls at this time.

Getting started

Rollout pace

Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on December 6, 2023

Availability

Available to all Google Workspace customers with Google Meet hardware devices

Resources

Google Workspace Admin Help: Understand device usage in your organization

Google Meet Series One Desk 27 and Acer Chromebase for Meetings devices will automatically adjust your lighting

Monday, October 30, 2023

Quick summaryCurrently, Google Meet automatically adjusts your lighting for meetings on the web, helping to improve your video quality in underexposed environments. We’re now expanding this functionality to meetings taken on Google Meet Series One Desk 27 and Acer Chromebase for Meetings devices. If these devices detect that your video appears underexposed, it will adjust the brightness to improve how you appear in the meeting. We plan to expand this functionality to larger meeting room devices in the future.

Getting started

Admins: There is no admin control for this feature.
End users: The feature will trigger automatically when Meet detects that the users’ video is underexposed. Users can disable the feature in the settings menu for the active meeting. Visit the Help Center to learn more about turning on automatic video lighting adjustment.

Rollout pace

Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) from October 30, 2023

Availability

Available for all Google Workspace customers using Series One Desk 27 devices and Acer Chromebase for Meetings devices

Resources

Google Help: Turn on automatic video lighting adjustment

Book a conference room directly from a Google Meet hardware device

Tuesday, October 10, 2023

What’s changing To maximize the use of physical room resources and make it easier to find meeting rooms, you can now book an available conference room directly from a Meet hardware device. If the device calendar shows a specific room is available, you’ll be able to book the room for either the next 30 or 60 minutes. If you need to, you can cancel an in-room booking from the device as well.

This feature will launch with the default set to OFF — admins will have several options to configure this feature across their fleet:

You can turn this feature on across all rooms by going to Directory > Buildings and resources > Global room settings and toggling Book rooms from Google Meet hardware.
You can turn off this feature for specific rooms by going to Directory > Buildings and resources > Resource management > Resources > [Room Name] > Room settings and toggle Exempt from in-room booking.

You can also bulk update the individual room toggle for up to 200 rooms from the resource management page.

Getting started

Admins: This feature will be OFF by default and can be enabled by the admin. Visit the Help Center to learn more about in-room bookings with Google Meet hardware.
End users: If your admin has turned on this feature in your organization, you should see the ‘Book now’ option appear automatically in available conference rooms unless the room in question has been opted out.

Rollout pace

Rapid Release and Scheduled release domains: Gradual rollout (up to 15 days for feature visibility) starting on October 10, 2023

Availability

Available to all Google Workspace customers using Meet hardware devices

Resources

Google Workspace Admin Help: In-room bookings with Google Meet hardware

Updates for exporting Google Meet hardware fleet data and bulk device configurations

Tuesday, October 10, 2023

What’s changing We’re making three updates to the way admins manage their Google Meet hardware devices:

Filtered fleet data export First, when you generate an export of your device data, that export will now use all active filters you selected on the Device list page prior to initiating the download. Previously, this action ignored filters and generated data from every device in your entire fleet.

Bulk updates via CSV upload Second, you can now make bulk updates to your device settings by uploading a modified export of your device data in CSV format with your desired changes. Prior to this change, the only way to make bulk changes to device settings that are managed at the individual device level (as opposed to organizational unit level) was to select up to 50 devices at a time on the Device list page and trigger a bulk action. This change will allow customers with large fleets to save time by cutting down on repeated, manual steps when rolling out changes to hundreds or even thousands of devices.

Important note: We recommend carefully reviewing the Help Center article before using this feature, as there is no automatic way to revert changes. The only way to undo changes is to use the bulk update feature again with an earlier, clean fleet data export file, so be sure to keep one saved.
Admins must have the requisite Google Meet hardware admin privileges to successfully bulk update devices (Manage devices for most changes, and Manage organizational unit settings when using it to move devices between organizational units). This feature cannot be used to assign calendars at this time.

Alert silencing

We’re also making it possible to temporarily silence device and peripheral alerts. This is helpful when rooms are temporarily taken down for maintenance. You can select a duration of time the alerts should be silenced for, and add a note regarding the silenced alerts so other Meet hardware admins can reference. You can also filter your devices by “silenced” and “unsilenced” from Devices > Google Meet hardware > Devices.’’

In addition, we’ve added a new customer-level setting at Devices > Google Meet hardware > Settings > Service settings called New device alerts that now allows admins to specify whether newly enrolled devices automatically have their alerts silenced or not.

Getting started

Rollout pace

Rapid Release and Scheduled Release domains:

Filtered fleet data export: Gradual rollout (up to 15 days for feature visibility) starting on October 12, 2023
Bulk updates via CSV upload: Gradual rollout (up to 15 days for feature visibility) starting on October 12, 2023
Alert silencing: Gradual rollout (up to 15 days for feature visibility) starting on November 7, 2023

Availability

Available to all Google Workspace customers with Google Meet hardware devices

Resources

Google Workspace Admin Help: View & edit device information
Google Workspace Admin Help: Administrator privilege definitions
Google Workspace Admin Help: Get connectivity and peripheral alerts
Google Workspace Admin Help: Make a bulk update to multiple Google Meet hardware devices by uploading a modified fleet data export file

Additional improvements for monitoring Google Meet hardware issues in the Admin console

Friday, September 22, 2023

What’s changingRecently, we announced the ability to detect and monitor several additional Google Meet hardware issues from the Admin console. Now that ChromeOS M108 has rolled out to Meet hardware devices, we’re sharing an update on the rollout of some of those features, including new options to fine tune your alerts:

Missing display issues began rolling out in the Admin console on September 21 and may take up to 10 days to go into effect on all domains.

You will be able to select which specific peripheral issue types you want to be alerted about from a new Admin console setting that also began rolling out on September 21 and may take up to 10 days to go into effect on all domains. If you don’t want to receive display alerts (or any other type of peripheral issues), you can opt out using the new setting. Note that the setting can be modified as soon as it appears in your Admin console, but it won’t actually go into effect until October 11.

Unless you’ve turned them off using the aforementioned setting, you will begin seeing email alerts for missing display issues beginning October 11. Note that it may take up to 10 days for settings to go into effect on all domains.

Monitoring Google Meet hardware issues, like devices going offline or missing cameras, is crucial to ensuring a smooth meeting experience for your users. We hope this update continues to make it easier and faster for admins to be alerted of issues in their fleet and quickly remedy them. See our original announcement for more information.

Getting started

Admins:

Rollout

Missing display issues in the Admin console and peripheral issue type setting:

Rapid Release and Scheduled Release domains: Gradual rollout (up to 10 days for feature visibility) starting on September 21, 2023

Configurability of peripheral email alerts by issue type:

Rapid Release and Scheduled Release domains: Gradual rollout (up to 10 days for feature visibility) starting on October 11, 2023

Availability

Available to all Google Workspace customers with Google Meet hardware devices

Updates

Set the default camera framing option for Google Meet hardware devices, and other framing updates

Improving suspension alerting for Google Meet hardware devices

Get notified about application load failures for your Google Meet Hardware devices

Launch the FigJam whiteboard app directly from Google Meet Series One Board 65 and Desk 27 devices

Launch Miro directly from Google Meet Series One Board 65 and Desk 27 devices

Google Workspace Updates Weekly Recap - March 15, 2024

Application load failures are now captured for the Google Meet hardware devices

Check in to your meeting room directly from the Google Meet green room

For Google Meet Hardware, ‘Auto-Update Expiration (AUE)’ will now be referred to as 'end of Meet support'

Launch the Lucidspark whiteboarding app directly from Google Meet Series One Board 65 and Desk 27 devices

Google Meet hardware devices from Poly now support interoperability with Cisco Webex and Zoom

Google Meet is now available on Logitech Android appliances

Certain Google Meet hardware information will no longer be accessible on the Admin console

Huddly cameras bring continuous framing to Google Meet Series One room kits

More insights to help admins troubleshoot Google Meet hardware issues

Google Meet Series One Desk 27 and Acer Chromebase for Meetings devices will automatically adjust your lighting

Book a conference room directly from a Google Meet hardware device

Updates for exporting Google Meet hardware fleet data and bulk device configurations

Additional improvements for monitoring Google Meet hardware issues in the Admin console

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