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Aviation

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Sorry, not sorry: Qantas perfects the art of the non-apology

Sorry, not sorry: Qantas perfects the art of the non-apology

To suggest that the airline’s settlement over the ghost flights matter makes Qantas a trustworthy company is to be wilfully blind to its recent history.

  • by Joe Aston

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Bonza’s lessors push ahead with plans to remove planes from Australia

Bonza’s lessors push ahead with plans to remove planes from Australia

Lawyers told the Federal Court that Bonza’s aircraft leases had been terminated last week, while emails confirm its backers knew in March of a plot to shut it down.

  • by Amelia McGuire
How Qantas pulled off a soft landing on phantom flights

How Qantas pulled off a soft landing on phantom flights

While the airline is up for $120 million in fines and compensation, Qantas could have ended up paying a far heavier price for its so-called “ghost flights”.

  • by Elizabeth Knight
Brisbane Airport adds flights to new ‘bucket-list’ destination

Brisbane Airport adds flights to new ‘bucket-list’ destination

Brisbane Airport is set to add another international destination to its inventory, with flights to the tiny north Pacific nation of Palau to begin this month.

  • by Cameron Atfield
Qantas’ $225 and $450 compensation payments: What you need to know

Qantas’ $225 and $450 compensation payments: What you need to know

The airline admitted it misled consumers by advertising tens of thousands of “ghost flights”. Here’s everything we know about what affected customers will get.

  • by Jessica Yun and Amelia McGuire
Qantas to pay $120 million after settling ACCC case for misleading customers
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Qantas

Qantas to pay $120 million after settling ACCC case for misleading customers

The airline will stump up penalties to the watchdog and compensation to 86,000 affected passengers after it advertised and sold tickets for cancelled flights.

  • by Amelia McGuire
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Bonza’s owner 777 Partners accused of fraud, double-pledging assets in US lawsuit

Bonza’s owner 777 Partners accused of fraud, double-pledging assets in US lawsuit

The Miami-based investment firm has been accused of borrowing against $US350 million of assets that it didn’t own, didn’t exist or were already promised to someone else.

  • by Jill R. Shah and David Hellier
‘Not for the faint-hearted’: Jetstar boss on the high-stakes battle for Australia’s skies
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Qantas

‘Not for the faint-hearted’: Jetstar boss on the high-stakes battle for Australia’s skies

There’s a cruel irony to Australia’s newest low-cost airline scrambling to get out of voluntary administration while the country’s oldest celebrates its 20th birthday.

  • by Amelia McGuire
All Bonza flights cancelled until Wednesday with no refunds imminent

All Bonza flights cancelled until Wednesday with no refunds imminent

Bonza administrator Hall Chadwick says early discussions with the owners of the airline’s grounded fleet will continue into next week, with all flights cancelled before then.

  • by Amelia McGuire
Refunds up in the air as Bonza leaves passengers grounded

Refunds up in the air as Bonza leaves passengers grounded

Administrators Hall Chadwick confirmed late on Wednesday that the airline was not currently positioned to issue refunds after it entered administration on Tuesday.

  • by Amelia McGuire
Qantas says issue that exposed customer data to others has been resolved

Qantas says issue that exposed customer data to others has been resolved

The software issue gave customers access to the personal information and accounts of other people.

  • by Tim Biggs