I ordered 2022 Acer - Predator Helios 300 - 15.6" FHD 165Hz Gaming Laptop - Intel Core i7 - 16GB DDR5 - NVIDIA GeForce RTX 3060 - 512GB SSD on sale for $1k. At first reviews looked good, but I’ve been deep diving further into reviews and worried now. Biggest complaints are overheating. Should I cancel it and get a different one? If so, which one?

Hello guys,

Acer's official site has gone live with the Predator Helios 300 2020 models on sale.

Links

1. RTX 2060: (As pointed out by )

2.1650 Ti:

3. RTX 2070: (Remember, this is a Max Q version. Thanks to for pointing that out)

4. RTX2060 +i5: (Currently out of stock)

(Correction: "Great Indian Sale" / "Big billion day sale" I don't know which is correct but I bought my item From "Flipkart" not "Amazon")

As the Title says yes Flipkart has kinda put me in the biggest hole you can imagine, Currently i contacted flipkart about this today and they have said they will check with me within 72hrs, But i was so heartbroken & Scared cause that was my hard earned money, i contacted Facebook & Twitter Flipkart so that they can escalate the problem further. They called me and said they have a team working and will make it under 24hrs than 72hrs.

Today is Tuesday/1st/October - And 1st month of the day i got scammed online, Just think you bought a Rs.90K laptop & got a 30K laptop instead. I mean you feel feel suicidal or So bad i cant explain to you people.

Anyway @RetailNet is not to be trusted in flipkart, I will say this to you all Indian Great Indian Sale" / "Big billion day sale" is scam for many customers like us, Be warned never buy expensive things online, its Risky!

I am thinking If seller rejects my claim what i would do cause i dont have too much power, I would like advice form you all indians who buy online!

I will update my Experience here as Flipkart Customer Team gets in touch with me.

I probably have to file a lawsuite or court case if this does not go smooth.

@My Twitter Handle:

@This is image for Current Conversation on Twitter :

@This is image for Current Conversation on Facebook:

@And this is the Bill Reciept i got:

Update 1 : so far 2 personal from social media Flipkart, called me.......they said it be 24hrs max means under 6PM trmw night something will be decided. I will keep my anixety held till i hear a reply till tmrw, (i legit can't sleep tonight)

UPDATE 2 : Seller is Constantly Rejecting my replacement & Not even direcly contacting me, Am i to assume he will call me a liar and will get away with my hard earned Money??? This replacement request was done by flipkart while i called them i didn't do it myself but i did the 1st one. Now I am very Skeptic that seller is not genuine!

Update 3.0 : (This update will be written on 2nd October as flipkart given me time of 24hrs which completed under 6pm/2nd.October, I don't know if its a refund or Replacement, or even they will do anything im not sure)

Update 3.1 : So, FAINLLY! got tons of call will write down! wait a bit! (pretty wierd stuff has happened up)

UPDATE 3.2: Im about to write a Through Story of what happned to me on 2nd Octorber 2019 4PM to 6PM

Got 5 to 7 calls from flipkart in total betweek 4PM to 6:15 in exact.

Call 1 : "A girl Called ME: "a Call to keep me Patience of 72hrs, and wait for futher contact"

Call 2 : "A girl call to Report for FIR so they can investigate flipkart staff in my hub & Do a internal Inverstigation of myself too."

Call 3 : "A girl call me Detailing me about FIR system & what emails i have to send, what proof and what not."

Call 4 : Some Higher up Girl (Miss.L) Told me this is a internal case and not to go with FIR, the Seller can't find product this is probably a Theft inside maby not sure.

Call 5 : Another High up Girl (Miss.K) the Only Last call making me understand there is a Investigation being done on Flipkart staff, and i may or may not be involved in internal investigation, However my replacement has been placed seller will have to accept it as my case is 1% in million and rare. I hate to wait till 5thto7th October to get a person come to my house to check a package, and after that is done within a 12day max timeline i would recive a replacement.

Update 4 : Today 3rd October my Product Got picked up 4pm exact i took photo of delivery guy! and called customer support & confirmed! (pretty early than expected)

I talked to customer service the guy was good helped me understand again the current situation and said its ok. the pickup was success and will be confirmed within 24hrs.He told me in last to Fill his Feedback form but i told him that flipkart has currenly Stopped sending me any feedback form! i dont know why!He said thanks to me about notifying him about this "feedback form thing"

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In simple sense my package was Probably Stolen or replaced they Are not using the word "stolen" they lightly said maby something like that could happen, The call 1 to 3 people told me to Submit report & Go for FIR and that will take 12days while also cancelling the 10day replacement policy.

In last call 4 & 5 was the only good calls i got from higher up who belived my story, i explained i have no video mostly pictures. I have sent them!

Now i know flipkart is investigating the staff, i am not sure but if my laptop was actually stolen and replaced and seller is Confused saying its not the case then its most like security lacks somewhere. im the 1% unlucky in in india who got this terrible bad case!

(I will be counting 12days from today and see if i get my Replacement in perfect condition or not, if their is again a tiny bit problem for me again its Court case)

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FINAL & LAST UPDATE:

They resolved all this Blunder today 5th October 2019, i got a replacement with no other questions asked, that is one thing i felt good about.

But my verdict, they never told me what happened, was it stolen,misplaced or something else, well i don't care to find the answer now anyway cause since i got the product what i paid for, But my request to @flipkart- Your online shopping is not safe, You guys lack security, please understand your customer Service & Security needs lot of Improvement, When i called after i got a wrong model your service was not helpful in any sort of way & Thus i had to go to social media, After I went to social media then only i could get help from proper Higher up people, and then they started believing my story with a genuine heart. Your General customer Helping staff needs more training and Stop using silly Automated Dialogues like computer Bots, they are not robots neither are we customer please stop ur practiced script dialogues.I do have faith restored on @flipkart but i will still stay away from expensive online shopping its a big life lesson for me.

I said i felt "sucidal" was a expression of Thought and i said that for 2 reason, i didn't mention this in full story:

1st Flipkart rejected my refund 2 times and then ignored the issue.

2nd after calling flipkart customer service the person i talked to told me ' why did u buy such expensive laptop?, You could have bought a Lenovo laptop!"

I told this to flipkart, i hope they take action to the person who told me that.

(Some Of you may find me annoying or too stressed, Im sorry cause truth is im 24year old and have student Loans& Suddenly getting scammed online with such Huge money from a site like @flipkart Like this makes me most anxious, I really am hoping a positive outcome from this situation from all the support im getting now, really thanks to all who sharing my story, i hope to flipkart understands me and this is only a small mistake and is resolved soon, if not god help me....Edit: Now its solved in the end)

PS: To anyone in future who falls in same Situation as me, you will probably face same mental breakdown as me at a point and have mostly negative thought, so please video record the delivery to unbox. Cause people will have hard time believing your story. I faced hell so please take this seriously, you don't want to be me.