Adobe InCopy

Two weeks ago my company upgraded all our editors and print designers to Adobe CC InDesign and InCopy. In total it's about 20 users. All users had at least one copy of CS6 and most had CS5 and CS4, so we've spent a decent amount of money.

After the upgrade, when changes are made in InCopy, InDesign throws a critical error after attempting to integrate those changes. I spent 5 hours on a tech support call with a very arrogant, useless, and unhelpful customer support. In the end, the call ended up being dropped while he attempted to put me on hold.

Nothing about our workflow has changed in a couple years. The only variable that has changed is the software. This change caused us to miss our first print deadline in.....well it's the first one I've heard of in the 5 years I've been with the company.

We are a national industry publication with three national print publications, with 5 regional edition magazines for one of our publications.

We have tweeted you, posted on the Adobe forums, requested that the issue be escalated, etc. At this point, our team is having to work extended hours because we are having to build each magazine, page by page, instead of being able to build them as a full magazine.

Adobe, if you are listening, we are actively seeking to replace your software because of your inability to support a long time customer.

Edit 4+ hours after first contact from Adobe on here, and still nobody has contacted me. I was told via @AdobeCare on twitter that it had been escalated. Not sure exactly what that means, but so far, it hasn't meant much.

Edit 2 Three people have contacted me from Adobe. I've provided them all with the files and info they need. We can't get access to the computers that are having the issue until August 15 (missed an opening between print deadlines). We'll see if anyone follows through with helping resolve this.

Aug 14 Two different people at Adobe are trying to resolve this. One has been extremely helpful and has been able to duplicate the issue. The other hasn't responded to emails since the first day of communications. He's supposed to call me tomorrow at 10am EST, so we'll see.

Aug 15 @noon EST Adobe missed our scheduled call today at 10am EST. They won't reply to emails I've sent either. .

Aug 15 @12:30pm EST Received an email back. In the last 6 days, he hasn't emailed me once. Now he replies that he hasn't been able to replicate the issue. He blames it on "system permissions" that Adobe is having issues accessing the files. This, of course, ignores the fact that another Adobe employee has been able to replicate the issue with VM's and the issue happens on dozens of computers. So either dozens of computers(including a range of PC's and Macs) are all having read file permission issues, or he's barking up the wrong tree. Never once in the last 6 days did he contact me to say he couldn't replicate the issue.

Aug 16 @6:10pm EST It's been 24 hours since our case was escalated a second time (the first time was a week ago) and I still have not been contacted by anyone at Adobe.

Good morning, i am looking for someone na makakatulong sakin tapusin ung task ko before Friday 5pm this week

Paulit ulit lang ung task and madali intindihin pero sana ung gagawa ay maraming oras na free. Pass muna sa students na makakawork lang sa gabi. Budget ko is minimum 1k php for this task alone.

Payment will be either maya/bank transfer. We can discuss yung deets sa skype.

Pls pm me your skype id. Tnx

For all you who play [[Kalamax, the Stormsire]], [[Riku of Two Reflections]], [[Malek, Izzet Paragon]], etc. Which spells are your favorites to copy? What are your favorite win cons?

Not counting extra turns or more spells that copy other spells. This play style is foreign to me and I'd love to learn more about it. Looking forward to your responces!

P.S. Bonus points if you can recommend sites where I can buy fancy/nerdy coins to flip for my [[Krark, the Thumbless]] and [[Sakashima of a Thousand Faces]] deck.

I work in digital marketing and have noticed a pattern of boomer-age clients who have a corporate background requesting the dumbest edits.

Anyone else feel this way? I might be in the wrong but i feel like think sit around thinking or changes just for the sake of making changes.

So, the story goes

I myself am colorblind (red green for anybody that cares), and this is a fact that I try to keep to myself not because I’m ashamed of it or anything like that but because it’s personal info and nobody needs to know that.

I’m working day by day, but every once and a while a customer gets livid because the colors aren’t accurate to what they submitted or something like that, 9/10 times the situation is diffused by explaining that the printers are laser printers and aren’t generally as color accurate as inkjet printers at home. But every so often an artist comes in and continues to blow up. Now I’m a generally kind and nice person especially when it comes to customer service but after everything fails, and I have to explain that I’m colorblind and when they point at the paper saying that “ThIs CoLoR lOoKs NoThInG lIkE ThIs” and they continue to blow up saying that I shouldn’t be working here, I absolutely lose it (ofc not on the customer, but I just walk away and get a manager as I should)

I guess the question is am I wrong for working in copy and print with such a “disability?”

So we have to get rid of our new shipping associate, who was working out great handling the shipping tasks and helping self service zombies when free, and move amazon returns only to the front end. This is going to be a mess between nobody being responsible for ordering supplies, customers used to the old way, customers with multiple returns being forced to bounce back and forth, and cashiers who already can't be assed to put ink and toner in the right box and close them when full being responsible for amazon boxes. And it's going to take 4 clicks to print out a receipt now making the process even longer...

Our district manager came in and say we can have stools in our department just today our gm freak out yelled at my supervisor cause one chair and throw it down so a couple of things.why can’t we be comfortable at work imma make that hr call about this incident, we literally one have two or if lucky three people in copy and print I can Barley get a break cause I know other associate be overwhelmed cause I been in the same situation know with one to help you and where on our feet for 6 to 8 hours man imma leave this store and go to school the stools where my last straw, cause our gm six employees left I’m done.

I’ve been working at Staples for around 3 months now. For the first month and a half I’d say, we had 2 experts back there who knew everything. And they both quit, at about the same time, leaving me and another fellow rookie back there by ourselves. The previous employees didn’t even have time to teach us everything, so here I am, unintentionally pissing off customers because I don’t know how to complete their order.

And the worst part is the walk-in customers. “Can you help me fax this??? Can you make a copy of this??” I tell these old people to use self-serve and how to do it. Then they still call me over to walk them through it, even when there are instructions written on the printer. And all this is happening while I’m the only one scheduled back there for the day.

Then I have people yelling at me when I tell them there’s an express fee if they want their order done right away. Everyone is so entitled and it’s sickening. And it’s even worse when I’m the only one back there because I have a pretty bad stuttering problem which makes talking/helping customers even harder/take longer!!

I’m just so done with things back here. It wouldn’t be so bad if we had, say, 2 more people back here, but I guess it’s impossible to hire anybody. How does this company expect anyone in Copy and Print to stay and not walk out on the job when we’re treated like this?

Maybe it is just me. Could be.

But...have we seen a marked uptick in shilling, of late? Careful shilling, I mean.

For instance, an account shows up here. Makes some negative remarks about SC, but mixes in a cautious positive. Gets some upvotes.

Then that account proceeds to "scamsplain" about how Roberts didn't lie. He was just optimistic. CIG don't lie. They have a "date problem."

Besides, they've made great progress since 2015 (that's the date they all use, probably in an effort to help new marks forget about the 4 years of dev time before it). Of course, they've made zero meaningful progress since then. But maybe if they tell the lie enough...

And when you call them on their lies? First, you shouldn't judge them for having fun. Then "we each see the last few years of progress how we choose to." Like truth doesn't even exist. Then they all talk about your feelings, like you're just some angry conspiracy nut and they're the reasonable person...

Its all so utterly formulaic that it has to be an organized thing.

watching george’s mcc23 grid runners pov just showed that having a tiny subtitle telling u the color of a block that you have to go all the way up to to see isn’t the perfect solution to the problem

george doesn’t just walk up to all the blocks, perfectly memorize the placement of each one, and call it a day. if you are told the placement of a block only by name, it’s easy to get it wrong too, which happened to him, someone who also has short term memory issues. however, unlike the other mcc players, he can’t just glance over again and fix his mistake, he has to walk all the way back to the first painting and get all close to properly check if he’s not sure what color it is. for a game stage that takes anywhere between 40-50 seconds for most teams, george’s teams get significantly slowed down because of this, and it’s COMPLETELY preventable and in fact unnecessary to the game stage to have it be colored blocks. like for instance in party games on hypixel they do blocks like brick, stone, wood, sand and because there’s textural differences it doesn’t affect colorblind players that much

i understand why colorblindness cannot be 100% perfectly accommodated for in a game like build mart, where the entire game is about finding different blocks and using them to copy builds, and takes place over an extended period of time anyway. but because of how quickly copy the paintings passes people by, and because of how accustomed to it the other players are already, it makes it even more jarring that players like george face such a disadvantage

it’s a simple change, and if the stage is being kept in grid runners, i think it’s more accessible and fair for everyone if this is implemented. i’m sure the other players would be all for it, because this is a pre-existing condition that can’t be helped, and george isn’t the only colorblind member (but honestly even if george were the only colorblind member, this change should be heavily considered to make things better)

edit: when i said textured blocks, i really meant just blocks that are differentiated by their pattern and not their color, which is what i was trying to illustrate with my hypixel example

I’ve had issues with this partner over the past few months he previously reprimanded me for him forgetting to pick something up I left on his desk while he was out of the office for five hours. I find him incredibly passive aggressive and just someone who is unprofessional. Was enjoying my Sunday afternoon when I received a 3 page long email basically nit picking on things I haven’t done during the week which are all inaccurate. Despite the fact I went into work that week with a chest infection and feeling like crap. Here is a flavour of the email “we have discussed these themes in our catch-ups but I am setting out here so it is clear, very happy to discuss each item further next week. The overall theme is three-fold – you’ll see that none of these relate to your work ethic. As I said earlier this week, I have noticed you have been working later than I would expect given your current workload so the aim here is working ‘smarter’ by ensuring you are prioritising development of key skills/workstreams”

But the level of pettiness someone has to send an email like that on a Sunday with another colleague of mine who is not my supervisor in copy is shocking to me and I’ve never experienced such toxic behaviour anywhere else. Not sure what to do? Should I respond defending ending myself or should I just take the high road and ignore the email? I have a very justified position to each of the items he listed in his email. He’s basically painted the email as a performance critique with the usual spiel of I am here to assist if you have any questions then just ask. Although I find him and the associate I work passive aggressive and rude. They pile the shit work on me and if I leave at 7 pm on Friday I am sent an email on a Sunday being accused of not doing my work or that I don’t have enough on or not progressing my work quick enough. I just find him so passive aggressive and he’s always reprimanding me even if I stay late working. How pathetic sending emails of that nature during the weekend. So toxic.

I’ve had issues with this manager over the past few months he previously took me to HR for asking to be copied in a handover list. I find him incredibly passive aggressive and just someone who is unprofessional. Was enjoying my Sunday afternoon when I received a 3 page long email basically nit picking on things I haven’t done which are all inaccurate. But the level of pettiness someone has to send an email like that on a Sunday with a mother colleague in copy is shocking to me and I’ve never experienced such toxic behaviour anywhere else. Not sure what to do? Should I respond defending ending myself or should I just ignore the email? I just find him so passive aggressive and always reprimanding me even if I stay late working. I just find it so pathetic sending emails of that nature during the weekend. So toxic.

Have any other stores received a chain of emails containing memes? This just made Black Friday tons better.