Jon Nguyen
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First and foremost is that he app interface is not user friendly and navigating through the menu becomes stressful. Secondly, their login system is faulty and is always working against you, even when the correct information is provided. However, what is consistent with this app is the spamming notification and ads within the app, if you're into that.
76 people found this review helpful
Gate Global, Corp.
May 7, 2024
We appreciate you bringing this issue to our attention. Our team is committed to helping you resolve this matter. Submit a ticket to support@mail.gate.io and our customer service team will quickly offer a solution tailored to your needs. Your continued support means a lot to us!
Logan Flynn
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Love the vast selection of coins you offer, but PLEASE PLEASE add a 'market orders' to the app and website!!! Sometimes when you're trying to sell quickly when the price is dropping, you'll have to cancel and reset the price several times because the price is dropping quicker and quicker and you lose a lot of money but not being able to just sell for the next highest market price!! This is a huge deal, and a VERY big hastle. Please look into adding market buying and selling
148 people found this review helpful
Kylin Finley
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Edit: -2 Stars for this horrendous 3 second ad screen every time I want to open the app Logged in finally and got verification within a couple days for both levels. Withdraw fees are not the best, but not the worst I've seen. The platform is mostly stable (i had 6 hours on maintenance so far). It does take a few days to get used to the layout, but it works.
71 people found this review helpful
Gate Global, Corp.
May 5, 2024
Thank you for reporting the issue to us. Your feedback is very important to us as it helps us constantly improve our products and services. Please submit a ticket to support@mail.gate.io. We will deal with the matter as soon as possible. Thank you for your continuous support of Gate.io!