We’re conducting a brief survey to gather insights from MSP and MSSP professionals about the key challenges they face in their businesses. Your responses will help us create valuable resources and solutions tailored to the needs of your industry. Whether you’re focused on scaling, cybersecurity, operations, or client management, we’d love to hear your input!
Thank you for your time and participation.
I know services like Proofpoint will monitor the email, but does anyone have a service that can be used as security for the files on Google Drive or Sharepoint/Onedrive?
I am looking to start an MSSP but I curious excluding tooling what things are important / required?
I am thinking of staying in the MS universe for this and use the E5 features.
My initial thoughts.
RACI
Service catalog with detailed outlines for each sections
Escalation process
Onboarding process
Offboarding process
What else do people think is a fundamental thing to have?
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