Frequently Asked Questions

About

WIRED IS WHERE tomorrow is realized. It is the essential source of information and ideas that make sense of a world in constant transformation. The WIRED conversation illuminates how technology is changing every aspect of our lives—from culture to business, science to design. The breakthroughs and innovations that we uncover lead to new ways of thinking, new connections, and new industries. WIRED reaches more than 30 million people each month through WIRED.com, our digital edition, the magazine, social media, and live events.

Becoming a Subscriber

How do I subscribe or give a gift subscription?

Please visit our subscription page to find the best option for your needs.

When will my first issue arrive?

Digital access begins immediately. You should receive your first issue between eight and ten weeks after purchasing a print subscription.

Contact customer service if you are experiencing any delivery problems.”

What does my subscription include?

All subscriptions provide unlimited digital access to the website and subscriber-only newsletters. Print subscribers also receive the print edition of the magazine, published six times per year.

My subscription included a tote bag. When can I expect it to arrive?

The tote ships six to eight weeks after your payment is processed. International orders may take longer to ship, and packages may be delayed at customs. We regret that our staff cannot track tote bags after they enter the postal system.

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, and Diners Club cards. We also accept PayPal, Apple Pay, and Amazon Pay. Alternatively, checks can be mailed to WIRED, P.O. Box 37617, Boone, IA 50037-0617.

Can I get a receipt or confirmation of my subscription, account details, or cancellation?

Yes, our staff would be happy to send you a receipt. After subscribing, you can expect to receive a confirmation email within twenty-four hours. For all other requests, please visit our contact us page.

When will I be charged?

Credit cards are charged as soon as your order is received. It may take up to three days for the charge to appear on your credit card statement. Before the start of each renewal, you will be emailed a reminder notice summarizing the details of your subscription and the rate that you will be charged.

Why do I need to provide a mailing address for a digital subscription?

If your subscription includes a physical premium, we need your mailing address to deliver it to you.

Can I subscribe to WIRED if I live outside the United States?

Yes. You can subscribe to WIRED from most countries, although it may take longer to receive print issues in the mail. For assistance, Please visit our contact us page to submit this request.

Managing Your Subscription

I forgot my password. How can I recover it?

1. Go to WIRED.com and click Sign In (top-right corner of your screen)
2. Select Sign in another way and enter your email address
3. If you are using a password to sign, click “Forgot your password? Reset it”

If there is a WIRED subscription associated with your email address, we will send you instructions for resetting your password.

How do I make changes to my email address or password?

Please visit My Account to manage your WIRED.com account information, including your email address and password.

What does it mean to link or verify my subscription? Why is this important?

Creating an online account and subscribing to the magazine are independent operations. It is possible to create an online account without being a subscriber and vice versa. In order to read unlimited articles online as a subscriber, you’ll need to link your subscription to your WIRED account.

This process may be necessary for customers who have never created an account or registered an email address with us.

To link your subscription:

1. Sign In or Create an Account
2. If the system does not recognize you immediately, you will need to enter your account number or subscription number, which can be found in two places: the Account Summary section of Customer Care and the mailing label of a magazine if you are a print subscriber.
3. Or select the link to use your shipping address.

If you have trouble linking your subscription, please visit our contact us page to submit this request.

How do I unsubscribe from WIRED?

You can cancel your subscription (or a gift subscription) within your online account page or contact customer service for assistance.

If I cancel my subscription, when does the cancellation go into effect?

For print subscriptions, the cancellation will be processed immediately, though you may receive one to two additional issues after ending your subscription. For digital-only subscriptions, you will retain access until the end of your existing term (no refund), which will not be renewed.

I live in the UK or an EU country. What is the cancellation policy?

By placing an order for a digital-only subscription, you understand that your subscription will start immediately, and you will, therefore, lose your statutory right to cancel your subscription within 14 days of acceptance of your order. Digital-only subscriptions are non-refundable, and any notice of cancellation that you provide will only take effect at the end of your subscription period. See the WIRED UK print subscription cancellation policy.

How can I receive confirmation of my cancellation?

Our staff would be happy to send you a confirmation. Please visit our contact us page to submit this request.

How do I check when my subscription expires?

You can view the expiration date of your subscription (or gift subscription) via Customer Care.

How do I temporarily suspend my subscription?

Print subscribers can stop their subscription (or gift subscription) for up to one year and then resume it via customer care.

If I suspend my print subscription, will I still have access to WIRED.com and the WIRED apps?

Full access to the website and apps is available only to subscribers, so while your subscription is suspended, you will have limited access.

WIRED UK Website Closure

I am a WIRED UK subscriber; how do I access content on WIRED.com?

If you have already created an account to access the Wired UK digital edition, simply visit wired.com and sign in using the same email address and password associated with your subscription.

If you haven't already created an account to access the digital edition, please follow the instructions below:

Register your account and use your print subscription customer number and surname to create a digital access account. If you do not know your customer number, you can locate it here or with our customer service team.

From there, head to wired.com and sign in using the same email address.

I am a subscriber to WIRED UK magazine. Will I still be able to receive my magazines?

Yes, your WIRED UK magazine subscription will continue uninterrupted unless a cancellation is initiated.

Digital All Access

What is WIRED Digital All Access?

The WIRED All Access subscription provides digital access to WIRED, Vanity Fair, Vogue, Architectural Digest, Bon Appétit, and Epicurious.

*If selected at an additional cost, The New Yorker access is also included. To add New Yorker access, please contact customer support at 1-855-226-5869.

What is included in the WIRED Digital All Access subscription?

1. Unlimited access to WIRED, Vanity Fair, Vogue, Architectural Digest, Bon Appétit, and Epicurious. (If selected at an additional cost, The New Yorker access is also included.)
2. Free WIRED tote bag
3. Complete online archive access for most brands

How much does the WIRED Digital All Access subscription cost?

To see our latest offers, visit our order page.

How do I sign up for a WIRED Digital All Access subscription?

To see our latest offers, visit our order page.

If I already have a WIRED digital subscription, can I upgrade to Digital All Access?

Yes, you can upgrade your WIRED subscription to a Digital All Access subscription by contacting customer care via phone at 855-226-5869 and +1 332-237-7084 (if outside the United States) or email help@wired.com. All Access is not available for print subscriptions.

If I already have a Vogue, Vanity Fair, The New Yorker, Architectural Digest, Bon Appétit, or Epicurious subscription, can I change to Digital All Access?

Other subscriptions cannot be bundled individually at this time. If you are interested in a WIRED Digital All Access subscription, please contact customer care via phone at 855-226-5869 and +1 332-237-7084 (if outside the United States) or email help@wired.com. All Access is not available for print subscriptions.

If I cancel my WIRED Digital All Access subscription, can I maintain my Vanity Fair, Vogue, The New Yorker, Architectural Digest, Bon Appétit, and Epicurious access?

Canceling your Digital All Access subscription will result in a loss of access to all brands included.

Does the WIRED Digital All Access subscription include app access?

The New Yorker (iOS and Android) and Epicurious (iOS) apps are included with your Digital All Access subscription.

Privacy policy & user agreement

Use of this site constitutes acceptance of our User Agreement and Privacy Policy and Cookie Statement and Your California Privacy Rights. WIRED may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Condé Nast Ad Choices.

Reading on a Phone, Computer, or Tablet

Why should I create an online account?

All readers are encouraged to create a free online account, regardless of their subscription status, so you can take advantage of features like saving stories to read later. If you have not done so, please create a free account now.

Are all WIRED articles available online?

All articles originally published online or in the print magazine are online and available with your subscription. The first print magazine was published in March/April 1993. You can also find print replicas of issues dating back to 2021 in our online archive.

Do I need a subscription to access WIRED.com?

If you are not a subscriber, you have limited access to WIRED’s website. All web visitors can browse all Gear articles without a subscription.

Is the magazine available on mobile and tablet devices?

Yes. The WIRED app includes web versions of all magazine articles, and it is available through the App Store. Digital editions of the magazine are also available through the Nook bookstore.

Which devices support the WIRED app?

The WIRED app can be downloaded to your iPhone, iPad, or iPod for free from the App Store. While the app is not currently available for Android devices, Android users can read WIRED stories online.

Do I need a WIRED subscription to access the WIRED app?

Yes. The app is exclusive to subscribers and is free to download. If you subscribed directly through WIRED (including WIRED.com or the WIRED app), you can view as many articles and issues as you'd like. If eligible, non-subscribers will be invited to explore the app through a free trial.

Can I share stories from the WIRED app through email or social media?

Yes, the link will direct viewers to the story on our website.

I subscribed through the WIRED app on my iPhone, iPad, or iPod. How do I get unlimited online access?

Immediately after you subscribed through the app, you were prompted to create an online account. If you have not done so, you can now.

If you subscribed through the WIRED app:

1. Open the app and select Settings in the top-right corner of the screen.
2. Select Sign in or create an account.
3. If you do not see Sign in or create an account, select Restore your Apple purchase.

I purchased a subscription through the WIRED app. How can I cancel it?

If you subscribed through the WIRED app, you’ll need to cancel through Apple.

I subscribed to WIRED through Amazon but am no longer able to sign into WIRED.com.

Due to changes at Amazon, Amazon subscribers have limited access, and new issues are no longer available on KindlePlease visit our contact us page to submit this request.

I purchased a WIRED subscription on my Nook Color Tablet. Does that provide unlimited digital access to WIRED?

If you purchased a subscription directly from Barnes & Noble, your access is limited to your Nook Color Tablet. If you have questions, please visit Barnes & Noble’s contact us page.

How do I get unlimited access to WIRED on my Nook?

1. If you’re already a subscriber, open the Nook Bookstore.
2. Visit the WIRED page.
3. Order a monthly subscription to begin a fourteen-day trial. You will not be charged.
4. After submitting your order, check your in-box. You will receive an email with instructions for redeeming your free offer as an active magazine subscriber.

How do I get unlimited access to WIRED on my Android phone or tablet?

Subscribers can read WIRED on an Android phone or tablet via WIRED.com. You can also follow WIRED via Google News, but you will need to sign in to our website to read articles.

Do I need a subscription to follow WIRED in Google News?

WIRED’s feed is free to follow, though subscribers will need to sign in to our Web site to read articles.

How can I access WIRED articles published on Flipboard?

WIRED’s feed is free to follow at https://flipboard.com/@WIRED. Articles link to WIRED.com, where subscribers have unlimited access and non-subscribers have limited access.

I purchased a WIRED subscription on Zinio. Does that provide unlimited digital access to WIRED?

If you purchased a subscription on Zinio, your access is limited to Zinio. If you have questions, please visit Zinio’s contact us page.

How do I sign up for email newsletters?

Visit wired.com/newsletter to sign up for any of our offerings, including The Daily, Classics, Gadget Lab, and more.

I signed up for your newsletters. Why am I not receiving them regularly?

Please check your junk folder. If the problem persists, please visit our contact us page to submit your request.

How do I unsubscribe from a newsletter or marketing e-mail?

To unsubscribe from a newsletter, select Unsubscribe at the bottom of the e-mail or sign in to newyorker.com and navigate to My Account from the top-right corner. You can manage your newsletter subscriptions at the bottom of your profile.

For all marketing emails, select Unsubscribe at the bottom of the email.

How can I listen to WIRED audio and podcasts?

Explore our Podcasts hub, or download episodes for free from iTunes and most other platforms. Also available is Spoken Layer, narrated versions of our best articles.

How to Contact WIRED

How can I contact editors or contributors?

To provide feedback, please visit wired.com/about/feedback.

How can I submit an idea or piece?

Visit wired.com/about/how-to-pitch-stories-to-wired.

How can I advertise in WIRED?

Please contact us at wiredmediagroup@condenast.com.