Long story short. I dropped my steam deck at work. Busted the L1 button. Tried opening it to see if it’s a part I could replace and it isn’t. I would have to solder a new button on the board. I logged on to steam and opened a ticket asking how much the repair would cost. At this point I was willing to pay to fix it as I enjoy the device.
Now here is the great part. I told them that I dropped the steam deck and even opened it to see if I could fix it. I told them I was out of warranty and just wanted a quote on the repair. Next thing I know they sent me instructions to ship it to them.
A few days go by and I get a notification that my steam deck has been shipped back to me. I didn’t pay a dime. They didn’t have to do that. I was out of warranty and was willing to pay for a repair.
