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Apple Support on YouTube
Check out our official YouTube channel to help you get the most from your Apple devices and services.
Join free sessions at your Apple Store
Learn about the latest features and how to go further with your Apple devices.
Get Support
Give us a few details and we’ll offer the best solution. Connect by phone, chat, email, and more.
Apple Support app
Get help for all of your Apple products in one place, or connect with an expert.
My Support
Get warranty information, check your coverage status, or look up an existing repair.
AppleCare+
Get unlimited repairs for accidental damage protection, 24/7 priority access to Apple experts, and more.
Apple Trade In
Turn an eligible device into credit towards a new one, or recycle it for free.
Safe and reliable repairs
At Apple, every product we make is built to last. We design durable, easy-to-use devices with innovative features that customers depend on, all while protecting their privacy and data. Customers should have access to safe, reliable, and secure repairs with genuine Apple parts if they need them.
Learn more about Apple’s approach to expanding access to safe and reliable repairs. View (PDF)
Beware of counterfeit parts
Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.
Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.
Be aware of gift card scams
Be aware of scams involving Apple Gift Cards, App Store & iTunes Gift Cards, and Apple Store Gift Cards.