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This Month

ASX CEO Helen Lofthouse is laying off staff ahead of next Friday’s earnings call.

‘New era’ ASX starts with redundancies as CEO swings axe

Technology staff are the most affected by redundancies before ASX’s half-yearly earnings due on Friday, as it looks to reorganise after its CHESS disaster.

  • Paul Smith
CBA’s Gavin Munro with Microsoft’s Alysa Taylor, at the bank’s Sydney headquarters.

CBA claims AI is already making it work 30pc better

AI is making the bank’s highly paid staff more efficient by doing some of their boring work, CBA’s tech boss says, while its customers will deal with AI more.

  • Paul Smith
Armughan Ahmad has resigned as chief executive of Appen effective immediately.

CEO exits stricken Appen after year of ‘great change’

The chief executive of struggling data services company Appen has resigned after 12 months. Ryan Kolln is elevated to the top job.

  • Tess Bennett

January

White-collar jobs tumble, but shares soar as investors back AI future

Australian staff are likely to make up some of the 8000 jobs software giant SAP says will be affected by an AI-driven global restructure, as its shares hit a record.

  • Paul Smith

December 2023

Atturra’s $90m acquisition spree to help it take on Accenture, IBM

CEO Stephen Kowal says the Cirrus deal will give it the balance sheet and scale needed to compete for projects against foreign-owned IT businesses.

  • Tess Bennett
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Some business leaders say decisions made using AI could be hard to justify in an inquiry or court.

Why execs don’t trust AI with big decisions yet

A year after the launch of ChatGPT, businesses dabbling with generative AI aren’t convinced the technology would hold up under the intense scrutiny of a senate inquiry or lawsuit.

  • Tess Bennett

November 2023

Finance Minister Katy Gallagher took the pragmatic approach and called time on the GovERP program, describing it as naive.

How to avoid another Canberra tech wreck

The ditching of a new $400 million back office system yet again reveals the federal government’s deeply flawed approach to technology and digital transformation.

  • Tom Burton
TechnologyOne chief executive Ed Chung says the Brisbane company is ready to make much bigger deals.

TechnologyOne has never made a big acquisition. Now it wants to

Private equity could reshape the competitive landscape for the Brisbane-based enterprise software group in the UK, where it has been keenly eyeing deals.

  • Tess Bennett

October 2023

Kelly Butler recently moved from Melbourne to become UK cyber leader at insurance broker March McLennan in London.

Cyber insurers cut their premiums, but demand you do more

The industry has weathered a storm of spiralling claims and soaring costs, but better premiums are only on offer to customers who tool up for the next crisis.

  • Hans van Leeuwen

September 2023

Daisey Stampfer, the group executive of strategy and transformation at Superloop, and Reid Elliot, the head of transformation.

Why these companies relied on staff – not consultants – to transform IT

Endeavour Energy and Superloop have pulled off complicated digital upgrades by relying on employees who understand customers and know the ins and outs of their businesses.

  • Edmund Tadros

How Digital Transformation Leaders entrants are assessed

Leading digital transformation entrants submit a clear set of initiatives and outcomes.

  • BCG Team

August 2023

Former Service NSW chief executive Damon Rees said little focus had been put on the creation of a high-quality business data spine, despite this being the largest area of economic benefit.

Anatomy of an $2.3b government tech failure

The business “super registry” would have been the biggest gov-tech project ever. After four years of spiralling costs, it has been unceremoniously dumped.

  • Tom Burton
Optus CEO Kelly Bayer Rosmarin has spoken publicly numerous times about lessons learned from the data breach.

Optus hack secrecy leaves questions of competence hanging

It is almost a year since Optus’ big data breach. The telco has decided to keep secret the findings of the independent review it said would help rebuild customers’ trust.

  • Paul Smith
We will respond with discretion and compassion Australian Cyber Security Centre head Abigail Bradshaw says.

Strong practical help for firms hit by cyberattack

Firms and public agencies hit by cyberattacks are being promised a quick, compassionate and discreet response, aimed at minimising harms, says cyber defence leader, Abigail Bradshaw

  • Tom Burton
By embracing the same technology mobile phone sim cards and smart wallets use myGov ID could enable easy and secure transfer of personal information.

Government smart wallet won’t work without overhaul: digital expert

The centrepiece of the federal government’s new digital identification system is from a previous era, the expert says.

  • Tom Burton
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July 2023

SAP Australia managing director Damien Bueno

SAP invests in new Aussie facility to target critical infrastructure deals

The Australian arm of German software giant SAP has opened a new sovereign cloud computing facility, at an undisclosed location, to meet increased demands from government agencies and some companies.

  • Tom Burton
Microsoft boss Satya Nadella,

Why bosses will pay a premium for Microsoft’s ChatGPT tools

The premium price for Microsoft’s AI-based Copilot product looks cheap, if it can deliver on its productivity promises, bosses say.

  • Tess Bennett
Kris Lovejoy, global security and resilience leader for Kyndryl, will speak at the Financial Review’s Government Services Summit on Tuesday.

AI misinformation attacks are inevitable, warns US expert

AI-fuelled misinformation and cyberattacks are inevitable and organisations should be running playbooks to respond, according to a US security expert.

  • Tom Burton
  • Analysis
  • AI
AI is already being used to help detect tax fraud and offers a suite of productivity gains for government.

How government can safely embrace AI

The philosophy and practice of generative AI in government must be safe, smart and sensible.

  • Martin Stewart-Weeks, Simon Cooper and Tom Burton
The board of EROAD has board rejected a $134.5 million takeover bid it received from Toronto-listed technology group Constellation Software last month.

EROAD rejects Canadian billionaire’s takeover bid

The board of the ASX-listed transport fleet management group says the offer from Constellation Software undervalues the company.

  • Tess Bennett