I'm adding my experience to the increasing number of individuals facing significant issues with their cars following the holiday updates. I own a 2019 M3P with 80,000 miles and no warranty.
I've encountered problems with the Full Self-Driving, cruise control, blind spot monitoring, and visualizations. After the initial holiday update, these features became unavailable on my second drive. I submitted a service request, and later that day, a new update was pushed to my car, temporarily resolving the issues. However, the problems are intermittent now. I opened another service request last week. Originally scheduled for mobile service, it was switched to an in-person appointment, which I had today, providing timestamps to assist with troubleshooting.
The Service Center determined that one of the two computers needs replacement. I've mentioned to them that I'm aware of other customers facing similar issues. Despite this, the technicians insisted that the updates are not to blame for the computer's malfunction. I chose not to accept the repair estimate and requested they return the car for me to use as is. Currently, I'm awaiting for an update from the SC.
Holiday Update Failure - UPDATE -
Tesla SC now wants to charge $265 for labor to inspect the vehicle. They claim both computers are working now. They recommended I keep an eye on it and replace the computer if the problem continues. I attached their estimate response.
