This article is for guardians and teachers.
If you’re a guardian or educator, use the following information to help troubleshoot guardian email summaries.
For guardians...
Why haven't I received an email invitation?You won’t get an email invitation if:
- Your student’s school hasn’t set up guardian email summaries.
- Your student’s teachers aren’t participating in guardian email summaries.
- You aren’t the guardian of the student.
If you haven’t gotten the invitation, check your spam folder. Otherwise, contact your student’s school and ask them to send another invitation.
Yes. For details, go to Change the email address where you get summaries.
For details, go to Manage summaries.
No. Guardians can only receive summaries for students using Classroom with a Google Workspace account. For details, go to About Classroom user accounts.
If you have a Google Account
- In Classroom, go to the email settings page.
- Sign in to Classroom to check the email address where the summaries are sent.
If you don’t have a Google Account
Guardian email summaries are sent to the email address that you signed up with. This address is the same email address where the invitation was sent.
For more details, go to Get Classroom email summaries.
No. To get an invitation for email summaries, you can use any email address. When you accept the invitation, you get weekly summaries at that email address. However, with a Google Account, you can adjust email summaries. For example, you can change their frequency.
Related topics
No. Guardians can't access Classroom or their student's assignments due to privacy laws. Guardians can only get email summaries if your student's teacher allows it.
For details, go to Unsubscribe from email summaries.
For educators...
Can I add guardians with a class code?No. To invite guardians, a teacher or administrator needs to send guardians an email invitation. For instructions, go to Set up guardian email summaries.
No. When you invite guardians, they can’t see the Stream, Classwork, People, or Grades pages. Instead, guardians get an email summary of their student’s work. They get information about missing and upcoming work and class activities. For more details, go to About guardian email summaries.
No. When a guardian accepts an invitation for one class, they’re linked to their student in all classes. The guardian gets email summaries for all classes that have summaries turned on.
You might not see the option to invite guardians if:
- Your administrator has not verified you as a teacher. For details, go to Verify teachers and set permissions.
- You don’t have permission to invite guardians. Your administrator might choose to allow only administrators to invite and remove guardians. For details, go to Manage guardians in your domain.
- Your school administrator turned off guardian email summaries.
- You’re using the Classroom mobile app on Apple® iOS®. You can only invite guardians on a web browser or on an Android device. For details, go to Set up guardian email summaries.
Yes. The school administrator can invite and remove guardians in bulk. For details, ask your admin to review Invite or remove guardians in your domain.
By default, guardian email summaries are turned off for your class. If you turn on summaries, you can turn them off at any time. For instructions, go to Turn guardian summaries on and off.