Manage Google Meet hardware

• Remote management—Manage meetings from a remote location. Learn more
• Enrollment—View the devices enrolled in your domain. Learn more
• Device name—Change a device name to something meaningful (such as the conference room where the device is physically installed). Learn more
• Calendar assignment—Associate a device with a Google Calendar resource so that users can schedule a meeting room. The meeting name will automatically appear on the Google Meet hardware display in that room. Learn more
• Device information—View and edit device settings. Learn more
• Time zone—Change the device time zone. Learn more
• Reboot rules—Define how often a device should automatically reboot. Learn more
• Device status—Deprovision a device or move it to the Pending state (to re-enroll it). Learn more
• Autozoom—Turn on continuous framing camera control. Learn more
• Occupancy Detection—Turn on occupancy detection. Learn more
• Global Dialing—Participants can dial in or add people by phone using an expanded set of numbers. Learn more

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. From the Admin console Home page, go to DevicesGoogle Meet hardware.
3. Choose an option:
   • To change the settings for a single device, click a row to see the device details.
     In the device details page, you can:
     • Change the device name. Learn more
     • View hardware and operating system information. Learn more
     • Assign a calendar to the device. Learn more
     • Add notes to the device. Learn more
     • Deprovision a device or move it to the Pending state (to re-enroll it). Learn more
   • To work with multiple devices:
     1. Check boxes to select devices, or filter devices by organizational unit or other criteria.
     2. Click More  to:
        • Reboot the devices.
        • Mute the microphone.
        • Connect the devices to or disconnect the devices from a meeting. Learn more
        • Deprovision the devices. Learn more
        • Move devices to the Pending state (to re-enroll them). Learn more

You can also apply the following settings to all Google Meet hardware devices in your organization:

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. From the Admin console Home page, go to DevicesGoogle Meet hardware.
3. In the Devices panel, click Settings .
4. Select the panel containing the settings you want to change. For the full list of settings, see the table below.
5. To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select a child organizational unit.
6. On the System settings page, change one or more settings for your devices. 
7. Click Save. If you configured a child organizational unit, you might be able to Inherit or Override a parent organizational unit's settings.

Settings typically take effect within minutes, but might take up to 24 hours to propagate through your organization.
 

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. From the Admin console Home page, go to DevicesGoogle Meet hardware.
3. The Connection status column shows the status for your Google Meet hardware devices.
4. In the summary at the top, click the Offline number to filter the results to only currently offline devices.
5. The Connection issues in last 28 days column shows the number of times the Meet hardware went offline recently.
   Tip: Click Manage columns  to add or remove columns.
6. Click Offline in the Connection status column for detailed issue information, including:
   • When the issue was detected.
   • When the issue escalated.
     Network connection issues escalate after approximately 30 minutes. To trigger an alert when this occurs, see Get connectivity and peripherals alerts. 
   • A description of the issue and recommended actions.
7. Click Issue history to view a historical timeline of device health, including connection issues and peripheral issues.
   • Click the date or issue filter to refine the results.
   • Hover over an issue in the timeline for more information. Click the issue for detailed information and recommendations.

  

Status of all peripherals

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. From the Admin console Home page, go to DevicesGoogle Meet hardware.
3. The Peripheral status column shows the status for your Google Meet hardware devices.
4. In the summary at the top, click the With peripheral issues number to filter the results.
5. The Peripheral issues in last 28 days show the number of issues that occurred recently.
   Tip: Click Manage columns  to add or remove columns.
6. Click a peripheral issue, such as Missing microphone, to see detailed information, including:
   • When the issue was detected.
   • When the issue escalated.
     Network connection issues escalate after approximately 30 minutes. To trigger an alert when this occurs, see Get connectivity and peripherals alerts. 
   • A description of the issue and recommended actions.
7. Click Issue history to view a historical timeline of device health, including connection issues and peripheral issues.
   • Click the date or issue filter to refine the results. 
   • Hover over an issue in the timeline for more information.  Click the issue for detailed information and recommendations.

			Peripheral status
			With Peripheral issues
			Example of a peripheral issue
			Issue history

View the status of peripherals for a specific device

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. From the Admin console Home page, go to DevicesGoogle Meet hardware.
3. Click the device you want to view.
   The following icons indicate whether a peripheral is connected, disconnected, or unsupported on a meeting device.
   •  OK  indicates the peripheral is connected and working correctly.
   • Unsupported  indicates the peripheral is connected (online) but not supported. 
   • Out of order  indicates there is a problem with the peripheral. 
   • A dimmed icon indicates the peripheral is offline.
4. View the Connected peripherals section for a current snapshot of the device.
5. Click a peripheral issue, such as Missing microphone, to see detailed information, including:
   • When the issue was detected.
   • When the issue escalated.
     Network connection issues escalate after approximately 30 minutes. To trigger an alert when this occurs, see Get connectivity and peripherals alerts. 
   • A description of the issue and recommended actions.
6. Click Issue history to view a historical timeline of device health, including connection issues and peripheral issues.
   • Click the date or issue filter to refine the results. 
   • Hover over an issue in the timeline for more information.  Click the issue for detailed information and recommendations.

At the end of each meeting, the device automatically resets to Google-supported peripherals. For more information, see Google Meet hardware supported peripherals. You can use the Google Admin console to set the default peripherals.

To set a default peripheral:

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. From the Admin console Home page, go to DevicesGoogle Meet hardware.
3. Click the device you want to set the default peripherals for.
4. In the Connected peripherals section, point at the peripheral you want to set as the default and click Set As Default.

Your default selection will be applied at the end of the next call.

Use the Google Meet peripheral qualification program to find out if your chosen third-party peripherals are compatible with the Google Meet hardware. As part of the program, Google’s partner lab tests the peripherals for quality, reliability, and interoperability. Qualified peripherals will get automatic, over-the-air firmware updates.

If you're a vendor or manufacturer, see Google Meet hardware peripheral qualification program for more information about the qualification requirements and process.

Approved peripherals

The following devices have been approved for use with Google Meet hardware. The diagram shows the configuration of qualified peripherals and cables.

Touchscreen controllers

Cameras

* See Known issues

** Support begins with Chrome 70

*** Support begins with Chrome 84

Audio 

* See Known issues

All-in-one

* Support begins with Chrome 69

Audio processors for integration

Professional audio processors for custom integration projects. Please contact the manufacturer for specific implementation details.

USB hubs and cables

USB-C to HDMI adapters - Output

Recommended for dual display Google Meet setups using the CN65 Chromebox.

USB-C to HDMI adapters - Input

Use to connect a USB-C laptop to the HDMI input of the Mimo or Tap touchscreen controller.

Unsupported devices

Other third-party devices and peripherals can be used with the Google Meet hardware, but they're not supported. They won't get updates.

For information about HDMI-switcher compatibility when presenting to a room, see Known issues.

Support considerations for Logitech Swytch-enabled rooms

Using a Swytch device, users can temporarily connect to Meet hardware rooms with their personal devices. However, this device is not a qualified peripheral, so Google does not provide support for this component in Swytch-enabled rooms.

For more information about support considerations for Swytch-enabled rooms, see Contact Google support.

These peripherals are supported in legacy installations.

Audio

Camera

USB hubs and cables