I've got a remote rural location with 8 users currently serviced by cellular data. New requirements for cloud data storage and TEAMS VOIP require more bandwidth.
My last experience with a satellite provider was HughesNET and the memory of cancelling those accounts still brings a smile to my face and lowers my blood pressure. Starlink might become available at this location, but I'm concerned about the same issues I had before: Huge latencies, very susceptible to weather, even moderate cloud cover, inexistent customer service and horrible self-service tools (check on link status, get additional data tokens, etc.).
I'm hoping that someone here has first-hand experience managing a Starlink location and can point out what I might be getting into or things you were pleasantly surprised about.
EDIT: Forgot to ask if there are any negative implications given the fact that this location will just now be added to their coverage area.
Tks in advance.