Xbox One • News • Discussion • Community

So basically my xbox account got hacked a long time ago, and they managed to change the email along with the password. I’ve gone through various support forms, talked to multiple customer service reps, to no avail. The problem is that I have security questions on my account, which was created when I was probably 11 years old, nearly 10 years ago. Microsoft will not budge with me, even though i’ve given them various sources of proof that I used to own the account. I have given them old passwords, usernames, and even, my linked skype name and contacts. The reason i’m making this post is to see if there is anything salvageable from this whole 3 year ordeal, that i’ve been jumping through hoops to solve.