As title says, customer went nuclear on me. In the delivery instructions they wrote “please grab extra soy sauce, yum yum, and napkins.” Maybe Im crazy but I dont look at the delivery instructions until Im at the drop off location. Any requests for extra food/sauce/whatever needs to be given to the restaurant. So when I got to the house I saw the instructions and knocked on the door (hand it to me). She started checking it and I explained that I had not seen that request until I was way out from the restaurant and to direct such requests to the restaurant in future. She went from 0 to 100 in the blink of an eye and started screaming at me telling me Im incompetent and stupid and she wants a refund and blah blah blah karenisms.

I again tried explaining that any requests on the order itself need to go to the restaurant as my only job is to get it from point A to point B. At that moment she went full nuclear and threw the bag of food at me. I realized there was no rational conversation to be had, got in my car (karen screeching and throwing food the whole time) and drove away. I made sure to take a picture of Karen throwing food at my car and submitted it to doordash so if she tries to complain I am covered.

Some people are unhinged. I take solace in knowing she just threw away probably $30 because she couldn’t control her temper and is definitely not getting a refund.