Report a problem with an app or review on Google Play

If you find an issue with an app or review on Google Play, you can flag it to our team with the options below. We take your feedback seriously, and we appreciate your help in improving the Google Play experience.

Report an issue with an app

You can flag an app on Google Play if you find an issue. Please check the options below to understand the types of issues we review.
Provide feedback about an app to Google Play
If you're unhappy with an app you've found on Google Play, you can flag it as inappropriate.

Flag an app as inappropriate

  1. Open the Google Play App Google Play.
  2. Go to the detail page for an app or game.
  3. Tap More More and then Flag as inappropriate.
  4. Choose a reason.
  5. Tap Submit.

Tip: To provide feedback about the app to other users, you can leave a public review on Google Play. Learn more about reviews.

Report an app violating Google Play Developer Policy
To report an app you believe violates one of our Developer Program Policies you can visit this page.
Report an app for kids and families
To report an app for kids and families you believe contains inappropriate content, you can visit this page.
Report an app for illegal content
To report an app you believe has illegal content, you can visit this page.
Report an app for trademark or copyright infringement
To report an app you believe infringes on a trademark or copyright, you can visit this page.

Report an issue with a review

You can report a comment or review you believe violates our Ratings and Reviews Posting Policy.

Report an inappropriate comment or review

If you use a Chromebook with the Google Play app installed:

  1. Open the Google Play app Google Play
  2. Locate the comment or review you'd like to report.
  3. Tap More More and then Flag as inappropriate.
If you do not use a Chromebook or do not have the Google Play app installed:
  1. Go to Google Play.
  2. Locate the comment or review you'd like to report.
  3. Tap More More and then Flag inappropriate.
Android app developer replies

Developers can publicly reply to comments or reviews. Follow these instructions if you've received a developer reply that doesn't follow the Developer Comment Posting Policy:

  1. In the email you received with the developer response, click Report developer reply.
  2. Fill out this form. Please include the direct link to the offensive developer comment, the developer name, and a brief summary.

 

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