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Coinbase

r/CoinBase

765

pinned by moderators

Posted by

Official Coinbase Support

2 years ago

14

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Welcome to r/Coinbase! | Help: help.coinbase.com | As a reminder, our only official Coinbase Support presence on Reddit is u/coinbasesupport.

Verified Coinbase Employee

765

0 comments

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Posted by

Official Coinbase Support

5 hours ago

Delayed transactions - Optimism (OP)

Verified Coinbase Employee

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Posted by5 hours ago

Unsubscribe?

Coinbase locked my debit card last year but continues to send me “Pick your next Coinbase Card reward” emails. Is there anyway to get off that mailing list?

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3 comments

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Posted by2 hours ago

Confirmation email says different BTC Address?? Help

Discussion

Hey so I just put roughly 500GBP onto my coin base, it’s worked fine for months. I’ve just sent it to my wallet, and the confirmation email has a different address than the one I copy and pasted, please help

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4 comments

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Posted by3 hours ago

help

My account has limited access. I can't make a payment or buy and sell. what should I do?

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2 comments

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Posted by8 hours ago

Question about XRP and the lost asset tool

Hi there! I recently transferred (or attempted to transfer) XRP to my Coinbase exchange account from another exchange.

I appreciate that I should have done some research and uncovered that Coinbase does not support XRP. I've been out of the loop and generally unaware of XRP's trials and tribulations.
That said, the user experience in Coinbase does nothing to warn a user. I clicked "receive," selected XRP, and copied the info. (Why offer this feature? Or why not include a warning on it?)

My question is about the Asset Recovery tool. I've located the Tx hash of my transaction, but the tool asks for a "Coinbase address" (a 42-character string), and I can't find an address like that in the transaction. The only thing labeled "address" or "destination" is a 34-character string. What is the Lost Asset tool asking for, and how do I find it? Thanks!

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2 comments

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Posted by10 hours ago

How to file a complaint

Can anyone tell me how to file a complaint with coinbase?

In March of this year I was notified of "suspicious activity" on my account and my account was restricted. I have spent close to 3 months going round and round with the help bots. I have spent countless hours on the phone with courteous but powerless support personell. I have an entire folder full of emails telling me what coinbase will allow me to do with MY money. In light of the SEC lawsuit, and the uncertain future of centralized exchanges in the US I am seriously concerned for the security of my funds. As of May 27, I have been granted permission to do anything with my holdings EXCEPT move them off coinbase. In this time, my connected bank has disallowed any and all transactions to or from ANY crypto related entities. Coinbase has graciously allowed me to request another review in mid July, but refused to say why I cannot transfer my coins off platform.

What is my next step?

And for those members, you all know who I mean, for 6 long years ALL I have ever done is buy and hold. No sell, no trade, no stake, no purchases, no VPN.

Can someone help me out here?

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13 comments