Hello all, this is my first here in this subreddit.

I already saw some of the posts from other users asking about AbeBooks to buy books from, but I didn't see a reasonable amount of reports telling that they got scammed, or similar.

Well, the story is that I decided to purchase a book on there (never used this site before that time), from a seller called 'Irish Booksellers'. I never received it: to Spain, and also never saw a refund.

Order date: November 24, 2017.

At the time being, I decided to contact the seller through the platform (internal message system). I contacted 3 times with it (2-3 days between replies). They said all the time that I needed to wait the book to arrive, and they already checked that book was shipped to the destination address.

After 4 o 5 attempts (emails) I decided to open a complaint/demand (don't know the exact term in english: demanda), by going to my local consumer claim department. They just said to me that, as I have purchased it from another country outside Spain (USA), I'd have probably wasted the money, and there wasn't much they could do.

After some time, I decided to give up. Then, 9-10 months after, I decided to contact the book seller again just to see if something could be done. But, after few messages, nothing. They stopped replying to me.

Well, now we are in 2023 and I decided to give another try, but don't know how to proceed, if something can be done.

I think, I never contacted AbeBooks directly, just with the "seller".

What do you think about this situation?

Thank you!

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I decided to copy/paste and create a thread on their forum, just to see what they say if someone does: