Governance

Governance

The Domain Board has overarching responsibility for corporate governance of the Domain Group. The Board recognises that corporate governance is core to responsible management and conduct of the business and ultimately core to enhancing shareholder value and protecting the interests of Domain’s shareholders. The Board has adopted policies and procedures which are aimed at supporting a high standard of corporate ethics.

Domain’s People, Culture and Sustainability Board Committee is responsible for developing Domain’s ESG strategies. The People, Culture and Sustainability Committee was previously known as the People and Culture Committee. The name of this committee was changed to better reflect that committee’s responsibilities. Other sustainability matters such as Modern Slavery risks are considered by the Audit and Risk Committee. Both committees on a quarterly basis.

Protecting your data

Domain’s purpose of inspiring confidence for all of life’s property decisions goes hand in hand with our need to build a high level of digital trust within our organisation and for our customers. We acknowledge the trust our customers, employees and stakeholders place in us to appropriately manage their personal and sensitive information.

Data Governance

Domain acknowledges the trust our customers, employees and stakeholders place in us to appropriately manage their personal and sensitive information. Data is at the core of our operations and we must ensure it is understood, protected and managed appropriately. Individuals are fundamental to the way Domain functions, therefore it is important employees recognise the necessity of protecting their work and the tools used to complete their tasks.

All forms of data that enter and exit Domain involve a Data Governance component. We are continually working on strengthening our policies and processes through different initiatives, including data discoverability, de-identification, data sharing and release, data quality and remediation and an information management tool (Data Catalogue).

The long term goal for Data Governance is to ensure the business understands its role in data governance, that data risks and opportunities are proactively managed and not reactively discovered, and that data governance activities are embedded into everyday routines.

Cyber Security

An element of inspiring confidence in life’s property decisions is the need to build a high level of trust within our organisation and for our customers. Our information and information systems are critically important to Domain and our clients.

We are continuously enhancing our existing policies, standards, processes and technologies to further minimise the impact and likelihood of threats such as error, fraud, embezzlement, sabotage, terrorism, extortion, industrial espionage, privacy violations, service interruption, and natural disaster. Our ongoing improvement program is designed to maintain trust in our services and provide ongoing defences from such threats while ensuring the ongoing confidentiality, integrity and availability of Domain’s information assets.

Data Privacy

Domain is taking steps to ensure that we not only continue to comply with all current applicable privacy laws but that we are well placed to implement any changes required to comply with anticipated changes to privacy laws.

The Domain Privacy Policy sets out how Domain manages the personal information we hold. We are continually looking at how we can give Domain users more control over their personal information and further enhance the level of transparency in relation to how we collect, use and disclose their personal information.

Modern Slavery

Domain recognises that Modern Slavery can occur in different ways and can take many forms. We acknowledge that freedom from servitude is a fundamental human right and therefore conduct our activities in a manner that supports human rights across all of our operations.

Domain’s Supplier Code of Conduct sets out minimum standards that the Domain Group expects of suppliers, including that they not engage in or tolerate the use of forced, bonded, compulsory labour, slavery or human trafficking, the use or threat of physical or other punishment, or the physical, sexual or psychological abuse or inhumane treatment of workers.

Domain Group suppliers are expected to adopt the Supplier Code of Conduct as a condition of being accepted into Domain’s supply chain, and Domain Group suppliers are reminded of the Supplier Code of Conduct every six months. Domain completes regular risk assessments of suppliers to identify modern slavery risks.

ESG Reporting

Domain understands the importance of publicly reporting on ESG matters. In recent years we have followed the Task Force on Climate-related Financial Disclosures (TCFD) recommendations to disclose information on our governance and risk management practices. Moving forward we will be reporting against the Sustainability Accounting Standards Board (SASB) to enable a smooth transition to the International Sustainability Standards Board (ISSB) once released. Domain is committed to providing transparency on its ESG activities by participating in external ESG surveys.

Currently, we submit to the following:

We continually monitor and assess investor surveys, to ensure we are participating in disclosures which are relevant to our business and the industry in which we operate.

Policies

Reports