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Coinbase

r/CoinBase

748

pinned by moderators

Posted by

Official Coinbase Support

2 years ago

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Welcome to r/Coinbase! | Help: help.coinbase.com | As a reminder, our only official Coinbase Support presence on Reddit is u/coinbasesupport.

Verified Coinbase Employee

748

0 comments

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Posted by

Official Coinbase Support

2 days ago

INCIDENT - We are aware that customers are having issues logging in to Coinbase.com (web & mobile) & Coinbase Prime

Verified Coinbase Employee

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5 comments

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Posted by3 hours ago

How Coinbase Became a Crypto Powerhouse: Deep Dive

guerrillabuzz.com/coinba...

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1 comment

Vote

Posted by1 hour ago

Coinbase down?

I've been trying to access coinbase on multiple devices and I can't get in... Is Coinbase down for everyone right now?

Vote

5 comments

Vote

Posted by2 hours ago

Australian Regulators Consult Coinbase on Crypto Rules and Token Mapping

Discussion

The Reserve Bank of Australia (RBA) and Treasury have met with Coinbase executives to discuss crypto regulation in Australia. The meetings included discussions on the government's token mapping efforts and global best practices for licensing and custody. The Australian Treasury's token mapping exercise categorizes digital assets to fit into existing regulatory frameworks.

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1 comment

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Posted by9 hours ago

Coinbase Delists Rally (RLY), DFI Money (YFII), Mirror (MIR), OMG Network (OMG), Loom Network (LOOM), and Augur (REP)

azcoinnews.com/coinba...

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6 comments

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Posted by12 hours ago

Case #14995569

We're getting nowhere with Support on our login issue. Our account is locked.

The root of the problem is our Authenticator app is not synced with the account due to an iPhone upgrade. We have done manual verification, got an approved! email today around noon, but did not get a code to login, just a link. Link takes you right back to the 2FA Authenticator page.

It's like Support Ground Hog Day. A Support infinity loop.

We spoke to Support twice today, to no avail. First lady hung up mid call, or disconnected. 2nd one was nicer, but had no ability to solve our simple issue. Sent us a 6 step email. Begin the 2nd Manual verification.

A simple phone call would resolve this in 3 minutes. Or, escalate our case to California/North American support.

What's up with Coinbase support?

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25 comments