In about 7 days, my staff and I will be putting in a 1 month notice all at once. We have begged corporate for the last 5 months for increased hours, more staff, pharmacist help, anything and they have refused. With the changes in ohio medicaid, incoming prescriptions from new tricare and, express scripts patients, and closing of a local independent, we have been slammed with transfers. Yesterday our DM came in and insinuated that we were lazy and DEMANDED that we make patient portal calls. I have 3 certified technicians with over 4 years of experience, all of which are immunization certified. And 2 additional technicians who are new but very good. With NO overlap at all, our pharmacy does roughly 600 scripts each day with the exception of Friday-Sunday. I come in an hour early and stay an hour over EVERY day. I worked at failing stores that had no staff. I am good at my job and I multitask very well. I will not stand by and allow my technicians to cry everyday at work because they are overwhelmed. I feel for our patients, and I feel for the local pharmacies who will inevitably pick up our scripts. It's just not safe, and I refuse to get behind in order to make corporate money off of MTM calls that we don't see any of the profit from. In less than 24 hours I've already got 3 interviews lined up and my technicians have already found jobs elsewhere. How should I handle telling them? What do you think will happen? Anyone have experience paying back sign on bonuses? (Getting tax money back to pay the full amount? Who to pay? How to pay? ) What are the legalities of me standing out front on the sidewalk to let my patients know why we left? What are your thoughts?