Customer-obsessed science

Information extraction (IE) and summarization are closely related, both tasked with presenting a subset of the information contained in a natural language text. However, while IE extracts structural representations, summarization aims to abstract the most salient information into a generated text summary – thus potentially encountering the technical limitations of current text generation methods (e.g.,

Open domain conversational agents can answer a broad range of targeted queries. However, the sequential nature of interaction with these systems makes knowledge exploration a lengthy task which burdens the user with asking a chain of well phrased questions. In this paper, we present a retrieval based system and associated dataset for predicting the next questions that the user might have. Such a system

A novel feature represents a cluster of semantically equivalent novel user requests e.g., requests to play a song on a service or reading user’s messages. Detecting and supporting novel features is crucial towards wider adoption of dialog systems by end users. Intuitively, features are represented by a combination of intents, slot types and/or their values. For example, while playing a song is a feature

Pre-trained neural masked language models are often used for predicting a replacement token for a given sequence position, in a cloze-like task. However, this usage is restricted to predicting a single token, from a relatively small pre-trained vocabulary. Recent Sequence2Sequence pre-trained LMs like T5 do allow predicting multi-token completions, but are more expensive to train and run. We show that pre-trained

For extreme multi-label classification (XMC), existing classification-based models poorly perform for tail labels and often ignore the semantic relations among labels, like treating “Wikipedia” and “Wiki” as independent and separate labels. In this paper, we cast XMC as a generation task (XLGen), where we benefit from pre-trained text-to-text models. However, generating labels from the extremely large label