Thank you so much Hon'ble Sir
This made my day ❤️🙏
Under your Leadership, India has built a Robust Public Digital Infrastructure,
We, Citizens, are the Brand Ambassadors of India’s Growth Story
Pinned Tweet
Follow
Ravisutanjani
@Ravisutanjani
VP - Special Projects | Strategic Partnerships: | Community: | 
FinTech & Startups
FinTech & StartupsRavisutanjani’s Tweets
Uttar Pradesh is Building 594 KM Long, 6 Lane Ganga Expressway
It’ll feature 3.5 Km Air Strip For Indian Air Force Fighter Jets, Adani Group will Build around 80% of the Expressway
7
44
509
Just had the Best Dosa & Filter Coffee
Bengaluru is beyond HSR, Koramangala, Indira Nagar, Startups & Clubs etc
What a Culturally Beautiful City ❤️
58
118
1,834
🚨 Reliance Industries Posted Massive ₹2.20 Lakh Crore Revenue & ₹15,792 Crore Profit in Q3-FY23
Reliance is currently the Largest Company in India with More than ₹16.52 Lakh Crore Market Capitalisation
15
236
2,641
India's New Parliament Building 🇮🇳❤️
Hon'ble President is likely to address the Joint Sitting of Lok Sabha & Rajya Sabha during the Upcoming Budget Session on 31st Jan 2023
35
161
1,763
🚨 Big - Google Parent Alphabet to Layoff 12000 Employees, Around 6% of its Global Workforce
50
271
2,794
It also depends on the number of followers & influence one have on Social Media though
Brands tend to take Social Media Escalations seriously because anything can potentially go viral
Apparently this Impact their Brand Reputation publicly and call centre/e-mail complains don’t
19
11
298
Show this thread
Unpopular Opinion - Twitter is arguably the Complaint Management System for Many Indian Customers
The Day Indian Companies/Brands stop taking Customers for granted, We’ll certainly be in a better position
7
34
434
Show this thread
• TTE didn’t help with WT Passengers Travelling, Hygiene Issues
One Tweet and Rail Madam got it solved within half an hour
2
4
195
Show this thread
• Banking, Credit Card Refunds, Approvals, Charges, Waiver, Non-Fulfilment etc
Top Level Escalations, broken response. Once raised on Twitter, they assigned a dedicated POC to get things resolved
2
8
209
Show this thread
• Security with a Furniture Renting Startup
They ghosted for 15 days, even e-mail to CEO didn’t work. After Social Media, they released the money same day
1
10
234
Show this thread
• Ordered Food, Wrong Item Sent
Chat Support denied refund or replacement, Twitter Support added ₹1000 Gift Card
4
12
292
Show this thread
• Postpaid Security Deposit with a Telecom Company
No action for months after many emails. Twitter and Amount Credited in 3 Days
3
9
249
Show this thread
Sharing a few of my Experiences
• Bought an iPad, an Indian Major E-Comm dropped the price by ₹5000 next day
No satisfactory response on emails, escalated on Twitter, They added a Gift Card for the same amount next morning
8
12
358
Show this thread
For all Support & Service, E-Mail remains my preferred medium of communication
Call Centre/IVRs feels complicated and a waste of time unless it's American Express, most agents are clueless anyways
9
14
456
Show this thread
Indian Companies don't take you seriously till you Complain on Social Media
423
776
7,863
Show this thread
Show this thread
Clarification - No Fine was Imposed, The Passenger was let off after Counseling
Apologies, Thanks for the update
2
57
691
Show this thread
Respect for CEO Sriharsha Majety for taking Ownership and conveying with people
Unlike a few other Startups in recent times, where Slack, E-Mail access was terminated without any communication.
Via - entrackr.com/2023/01/foodte
3
34
440
Show this thread
🚨 Swiggy Laid Off 380 Employees
Employees to get 3-6 Months Severance Package, Medical Cover and Work Laptop
19
182
2,700
Show this thread
🚨 Indian Railways earned ₹191,162 Crores Revenue in FY23 so far, Expect to end this Fiscal at ₹235,000 Crore
This is ₹41,000 Crore More Revenue than the Last Year
88
431
3,626
Not sure if he paid Fine
But he needed to Travel from Rajahmundry to Vijayawada, Next Stop (160 KM)
10
49
772
Show this thread
Andhra Man needed to pay ₹6000 Fine for Travelling without a Ticket in Vande Bharat Express
He was attempting to take a Selfie but got locked inside due to Automatic Doors
85
370
5,646
Show this thread
Now look at the SBM Bank + FinTech Partnerships
Apart from Federal & SBM, IDFC First & Equitas are the only Bank that has opened their door to Opportunities & Innovation
Giants Banks like SBI, HDFC, ICICI have almost no share in such Partnerships
1
4
76
Show this thread
Targeting NTB (New To Banking) as well as Existing Bureau Customers for Co-Branded Credit Cards with OneCard - Instant Digital Issuance
1
1
61
Show this thread
More than 2.5L+ Savings Accounts are being opened by Fi & Jupiter every month
1
1
75
Show this thread
Federal Bank- The FinTech Enabler 👇
• Credit Cards with OneCard
• Savings Account with Jupiter & Fi
• Lending with Paisabazaar
Offering 300+ APIs to 50+ FinTech Partnerships
Wonder Why did Public Sector Banks and giant HDFC Bank lose this opportunity to Federal & SBM Bank?
20
73
653
Show this thread
🚨 Swiggy Plans to Layoff 600 Employees
Nearly 8-10% of Workforce amid Cost Cutting
41
199
2,571
🚨 Rajasthan to get Vande Bharat Express
Indian Railways may soon launch a Vande Bharat Express between New Delhi and Jaipur
24
130
1,813
Punjab National Bank has 100% Digital FD based Credit Card Issuance Now
Except ICICI & IDFC First Bank, no other Banks have such offering, not even HDFC
54
121
1,466
The New Recruits will be joining various Central & State Government Departments
pib.gov.in/PressReleasePa
1
7
97
Show this thread
🚨 Prime Minister will Distribute around 71,000 Appointment Letters Tomorrow to Newly Inducted Recruits under Rozgar Mela
26
122
1,435
Show this thread
Would be interesting to see how PhonePe’s ₹1 Lakh Crore Valuation works out in the Indian Stock Market
PhonePe is now more valuable than Zomato, Swiggy, OYO
5
17
520
Show this thread
On the other hand, Paytm has a Current Market Capitalisation of ₹34610 Crore
Lost around 65.84% since IPO 📉
4
11
290
Show this thread
🚨 PhonePe Raised ₹2845 Crore at over ₹1 Lakh Crore Valuation
Registered Users - 40 Crore
Offline Merchants - 3.5 Crore
UPI Market Share (Dec 22) - 46.92%
Now this makes them the Largest FinTech Startup in India
57
329
4,415
Show this thread
79.2% Revenue from the Sale of Audio Devices
Growth Looks Good 👇
9
33
709
Show this thread
They have a good 46% Market Share in True Wireless Stereo Segment
Expenses Breakdown 👇
|
entrackr.com/2023/01/boat-p
12
59
985
Show this thread
🚨 boAt Posted ₹2873 Crore Revenue & ₹68.7 Crore Profit in FY22
Spent only ₹99 Crore (3.6%) on Marketing unlike other Cash Burning Startups
234
662
9,963
Show this thread
SBI Cards have lost Business & Trust
Debiting unnecessary amount on the name of reward points adjustment
Hope RBI takes a note and stop malpractices at such a big scale
135
356
3,107