I’m a bridal consultant at a very popular bridal salon in my town. I have many years of experience and love what I do. Most of the bridal gowns in my shop are “special order” meaning they must be ordered before they are made by the designer and lead times can be anywhere from 4 weeks to 8.5 months. Not everyone knows this when they come shopping for a gown. That’s the whole point of me being there. I make sure we can get the dress in time, any desired customizations or alterations are possible and that the price is within the bride’s budget.

Well when this particular bride and her mother stepped into the store they went immediately to the racks and started ripping through the neatly hung gowns. I introduced myself explaining that I would be their consultant for the appointment. This bride had a fairly short engagement (about 4.5 months) and I knew that only some of the gowns would be available in time. As I tried to explain to her and her mother the process. she sharply cut me off and told me to “just let us shop and leave us alone”.

I was STUNNED to be spoken to so rudely. So I did as I as told. I left them alone. Even when I saw them looking at dresses twice her budget that wouldn’t arrive until months after her wedding. I never took any of the gowns back to a dressing room or asked her if she’d like to actually try them on. Even after they stood by for a while, clearly waiting for me to take her back to the dressing rooms I just continued on with my other work as if they didn’t exist.

Eventually they realized that I had not intentions of acknowledging or helping them in any way and they left without getting to try on any gowns.

The owner asked me about it after they left and I told her the whole story. She laughed and said “good for you!“