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Twitter Support
@TwitterSupport
Here to help. ๐Ÿ’™
Twitter HQhelp.twitter.comBorn March 21Joined December 2008

Twitter Supportโ€™s Tweets

We are aware of an issue with some Tweets showing an incorrect self-like and are working to resolve this. Thanks for your patience.
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Update on โ€” weโ€™re bringing it to more of you! Starting today, Birdwatch notes on Tweets will be visible to everyone in the US. More on our work to empower the Twitter community to add helpful context to the conversation:
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Context on Tweets โ€” by the people, for the people โ€” is coming to everyone in the US. Itโ€™s open, transparent, and weโ€™ve consistently seen notes be found helpful and informative even by people who often disagree. twitter.com/birdwatch/statโ€ฆ
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Get ready to mix it up with visuals on Twitter. You can now add a combination of media to your Tweet on Android and iOS. That means you can include a photo, GIF, and video (or two!) all in the same Tweet. Tap the photo icon in the Tweet composer to start mixing your media.
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Some of you on iOS and Android will also see recommended content in a new video carousel on the Explore "For You" page. Want to go back to scrolling? Tap the back arrow in the top left corner to exit the player to go right back to where you left off.
A mobile device showing the Explore โ€œFor Youโ€? against a blue background with the Twitter logo in the upper right corner. Below the first Tweet on the page, there is a section labeled โ€œVideos for youโ€? showing a carousel of recommended videos. A button reading โ€œSee moreโ€? is shown right below the carousel.
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More ways to discover videos on Twitter are here! Now on iOS, videos on your timeline will open in our full screen immersive video player, where you can swipe up to keep discovering more content.
A mobile device showing the Home timeline against a blue background with the Twitter logo in the upper right corner. The second Tweet on the timeline features a video of a surfer with a play button over it that will open the new immersive video player.
A mobile device against a blue background with a Twitter logo in the upper right corner. The device shows a video of a surfer in the new immersive video player spanning the entire screen. A label reads, "Swipe up for moreโ€? at the bottom of the screen, showing a partial screen preview of the next video.
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The option to edit a Tweet is now available for Twitter Blue members in Canada, Australia, and New Zealand ๐Ÿ‘€ Follow for the latest updates.
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test went well, Edit Tweet is now rolling out to Twitter Blue members in Canada, Australia, and New Zealand! US coming soon
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 The gif opens on Larry the Bird on a white background. The screen tears away to reveal a blue background with a phone on the Twitter Timeline. The Tweet composer is opened and โ€œThanks for all the love! Feels good to be recognized by my pears.โ€? is typed out and Tweeted. The โ€œ...โ€? in the top right corner of the Tweet is tapped and a menu appears. โ€˜Edit Tweetโ€™ is selected, โ€œpearsโ€? is changed to โ€œpeers,โ€? and the Tweet is updated. The screen tears away again revealing Larry the Bird on a white background.
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When you're ready to add alt text: On the app, tap the โ€œ+ALTโ€? icon on the photo/GIF after attaching it to your Tweet in the composer. Follow the prompt, type your description, tap โ€œDoneโ€?. On web, click โ€œAdd descriptionโ€? under the image, type a description, click "Save". (3/4)
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Images are great, but images with descriptions are even better. Now rolling out to everyone in accessibility settings: turn on reminders to add alt text when you go to Tweet a photo or GIF. New to alt text? Here's what you need to know about helpful image descriptions ๐Ÿงต (1/4)
This is alt text! It describes this image which shows the โ€œAccessibilityโ€? settings screen on iOS. In the โ€œMediaโ€? section, the โ€œReceive image description reminderโ€? setting is switched on.
The alt text reminder prompt on iOS with the headline, โ€œDonโ€™t forget to make your image accessibleโ€? and an explanation of what makes a good image description and what alt text is below it. At the bottom of the prompt are two buttons: โ€œAdd descriptionโ€? and โ€œNot this timeโ€?.
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Tweet Analytics on iOS are back! Update your app to versionย 9.29.2ย when itโ€™s available for you in the App Store to view analytics about your own Tweets.
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We enjoyed the Tweet. Now everyone should enjoy it too. Sharing a Tweet directly to Snapchat and Instagram Stories is now available on Android (already on iOS!) And we added LinkedIn sharing on Android and iOS. Tap the share icon on a Tweet to try it out.
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Weโ€™re testing some new designs to make it easier to know which timeline youโ€™re scrolling. When you switch between the Latest and Home timelines, some of you on iOS may see updated icons and menus.
The Home timeline on iOS. It shows a version of a new timeline filter icon and menu being tested in this experiment. The menu has the headline โ€œYour timelineโ€? and the options โ€œFor youโ€? that shows recommended Tweets and โ€œLatestโ€? that shows the newest Tweets from accounts you follow.
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When we tell you โ€œYou may only view analytics about your own Tweetsโ€? when thatโ€™s exactly what youโ€™re trying to do ๐Ÿ˜ฌ Sorry about that โ€“โ€“ weโ€™re working on fixing Tweet Analytics on iOS. For now, you can check how your Tweets are doing on web.
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We're here for all the Twitter Circle love! Because so many of you are trying it out, there may be some delay in when you get access. We're working on continuing to roll this out so you all can start Tweeting to your Circle.
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When you have a big Tweet that's meant for a smaller crowd, send it to your Twitter Circle โ€“โ€“ now available for everyone. Select up to 150 people who can view and interact with the Tweets you send in your Circle. Get started from the Tweet composer or sidebar menu.
A blue Twitter bird logo on a white background tears away to reveal a blue background and the text โ€œTwitter Circleโ€?. An iOS screen slides in and the Tweet composer is opened from the Home timeline. A prompt appears with the headline, โ€œWant to share with a smaller crowd?โ€? and the text, โ€œTwitter Circle lets you send Tweets to only the people you chooseโ€?.

The โ€œGet startedโ€? button is tapped and a prompt appears that explains that 150 people can be included in your Circle, only those in your Circle can see and reply to the Tweets, and you can edit your Circle anytime. The โ€œGot itโ€? button is tapped to show the โ€œEdit your Twitter Circleโ€? screen. People are added to the Circle by tapping the โ€œAddโ€? button next to their name.

The Tweet composer fades in and a Twitter Circle Tweet is composed and sent. It appears on a Home timeline with a label that notes that only people in the Tweet authorโ€™s Twitter Circle can see the Tweet. The Tweet is replied to by someone in that particular Circle.
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good news, today weโ€™re starting to test a new Spaces Tab even better news, it includes podcasts, themed audio stations, and (of course) recorded + live Spaces
A mock-up of NPR's 'Up First' podcast playing via the redesigned Twitter Spaces Tab.
A mock-up of NASA's recent Space titled 'Meet NASA's New Mission Control Flight Directors #AskNASA' playing via the redesigned Twitter Spaces Tab.
A mock-up of a playlist under the topic 'Today's News' that includes podcasts, live Spaces, and recorded Spaces via the redesigned Twitter Spaces Tab.
A mock-up of the redesigned Twitter Spaces Tab displaying the Today's news station.
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We learned that follower counts were showing up incorrectly for some of you because of a problem affecting our internal systems. It's been fixed and you should now see an accurate follower count on your profile. Thanks for sticking with us!
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Whatโ€™s happening near you? Local trends in Explore will show you relevant conversations specific to your location based on your public IP address. For trends and other content more accurate to your location, turn on the โ€œPrecise locationโ€? setting:
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New sidebar menu? Yeah, we thought it could use some organizing. Weโ€™re testing it with some of you on iOS so everything has its place and itโ€™s easier to find what you need. We fold our socks too.
A new iteration of the sidebar menu on iOS. Twitter Blue, Topics, Bookmarks, and Lists are options at the top of the menu. Below them are the expandable options "Creator Studio", "Professional Tools", and "Settings and Support". The โ€œCreator Studioโ€? menu option is expanded to show the โ€œMomentsโ€? option.
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Now you can share the best moments from a Space with clipping, available for everyone on Android and iOS (web coming soon). Capture 30 seconds of audio and Tweet it from the clipping icon in a Space.
A mock-up of the new Spaces clipping flow on iOS. A pop-up containing information about clipping and how it works leads to a live Space where it demonstrates how to clip: tap the scissors icon at the bottom right of the Space to clip the previous 30 seconds. The clip will auto populate in the Tweet composer for sharing.
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Keep your login details safe. Some scammers pose as Twitter and send DMs/emails asking for login info to gain account access. We'll never ask for your password or login info this way. Don't share your login info outside of official Twitter forms or click suspicious links. (3/4)
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Turn on two-factor authentication for an extra layer of security. It requires you to use a code or security key with your password to log in. This helps ensure only you can access your account. How to turn on and use two-factor authentication: help.twitter.com/managing-your- (2/4)
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