Announcements
r/announcements
“Happy” Wednesday everyone
As u/spez mentioned in his announcement post last week, COVID has been hard on all of us. It will likely go down as one of the most defining periods of our generation. Many of us have lost loved ones to the virus. It has caused confusion, fear, frustration, and served to further divide us. It is my job to oversee the enforcement of our policies on the platform. I’ve never professed to be perfect at this. Our policies, and how we enforce them, evolve with time. We base these evolutions on two things: user trends and data. Last year, after we rolled out the largest policy change in Reddit’s history, I shared a post on the prevalence of hateful content on the platform. Today, many of our users are telling us that they are confused and even frustrated with our handling of COVID denial content on the platform, so it seemed like the right time for us to share some data around the topic.
Analysis of Covid Denial
We sought to answer the following questions:
How often is this content submitted?
What is the community reception?
Where are the concentration centers for this content?
Below is a chart of all of the COVID-related content that has been posted on the platform since January 1, 2020. We are using common keywords and known COVID focused communities to measure this. The volume has been relatively flat since mid last year, but since July (coinciding with the increased prevalence of the Delta variant), we have seen a sizable increase.
COVID Content SubmissionsThe trend is even more notable when we look at COVID-related content reported to us by users. Since August, we see approximately 2.5k reports/day vs an average of around 500 reports/day a year ago. This is approximately 2.5% of all COVID related content.
Reports on COVID ContentToday is a difficult one:. 2021 will be the last year of Reddit Gifts. We will continue to run exchanges through the end of the year -- including the last ever Arbitrary Day (signups are now open) -- and will end with Secret Santa 2021.
We didn’t make this decision lightly.
We made the difficult decision to shut down Reddit Gifts and put more focus on enhancing the user experience on Reddit - this includes investing in the foundation of our platform and moderator tools, making it more accessible for people around the world and evolving how people engage with one another.
The power of Reddit Gifts was never in the software, and has always belonged to the r/secretsanta community of gifters around the world, which has connected people and been an extension of our mission to bring community and belonging to everyone in the world. We’re hopeful that spirit will continue in the future.
What this means for future exchanges in 2021
In preparation for retiring Reddit Gifts after the final exchange at the end of 2021, we will be taking the following actions:
In order to limit incomplete exchanges, we have disabled the creation of any new Reddit Gifts accounts. If you have an existing Reddit Gifts account, we would love it if you would participate with us in these final exchanges.
Any incomplete exchanges will result in a ban from the remaining Reddit Gifts exchanges.
This morning, we turned off the ability to buy Elves. If you purchased an Elves membership and have remaining months after the 2021 Secret Santa Exchange, we will email you about your refund options then. If you have specific concerns about your Elves membership, please reach out to Reddit Gifts support.
These changes have been put in place to ensure that these last exchanges are enjoyable for the legacy Reddit Gifts users. We want to celebrate the end of Reddit Gifts with the community that we’ve built so far.
Countless acts of love, heroism, compassion, support, growth and hilarity happened through Reddit Gifts, and those memories will live on in the hearts of our community. We’re working on ways to capture these moments and look forward to seeing how the spirit and connection of exchanging gifts with strangers will live on. I’m sure you will all have a ton of questions, and we will be here to answer them.
We would like to give you all an update on the recent issues that have transpired concerning a specific Reddit employee, as well as provide you with context into actions that we took to prevent doxxing and harassment.
As of today, the employee in question is no longer employed by Reddit. We built a relationship with her first as a mod and then through her contractor work on RPAN. We did not adequately vet her background before formally hiring her.
We’ve put significant effort into improving how we handle doxxing and harassment, and this employee was the subject of both. In this case, we over-indexed on protection, which had serious consequences in terms of enforcement actions.
On March 9th, we added extra protections for this employee, including actioning content that mentioned the employee’s name or shared personal information on third-party sites, which we reserve for serious cases of harassment and doxxing.
On March 22nd, a news article about this employee was posted by a mod of r/ukpolitics. The article was removed and the submitter banned by the aforementioned rules. When contacted by the moderators of r/ukpolitics, we reviewed the actions, and reversed the ban on the moderator, and we informed the r/ukpolitics moderation team that we had restored the mod.
We updated our rules to flag potential harassment for human review.
Debate and criticism have always been and always will be central to conversation on Reddit—including discussion about public figures and Reddit itself—as long as they are not used as vehicles for harassment. Mentioning a public figure’s name should not get you banned.
We care deeply for Reddit and appreciate that you do too. We understand the anger and confusion about these issues and their bigger implications. The employee is no longer with Reddit, and we’ll be evolving a number of relevant internal policies.
We did not operate to our own standards here. We will do our best to do better for you.
In case you missed the billboards, blog posts, and AMAs, we’re doing our best to encourage people on and off Reddit to vote this year. Along with our Up the Vote campaign and ongoing security and safety work to guard against shenanigans, we’ve also been evolving how we handle another important aspect of the election process: political ads.
Political ads have been a relatively quiet part of Reddit for many years. Last year, in thinking through what the right balance was between unfettered political ads and prohibiting them altogether for 2020 (both approaches that other platforms have taken), we decided on a policy we felt was the best approach for Reddit: no misinformation, human review of the ads and where they link, a subreddit listing all political ads (r/RedditPoliticalAds), and a requirement to keep comments on for 24 hours.
Since debuting this policy earlier this year, the last condition (requiring comments to remain on) has enabled redditors to discuss political ads—providing more context in the comments and even offering counterarguments—but so far it’s only been lightly used. As we get closer to November, however, the prominence of and discussion around political ads will increase, and, with it, the need for a clear moderation system for these comments.
As I mentioned a couple months back, unmoderated spaces on Reddit are an area we want to improve, from Modmail to PM’s, and political ads pose a unique challenge.
If the OP of a political ad (i.e., a campaign) moderates the comments, it’s problematic: they might remove dissenting perspectives. And if we (the admins) moderate the comments of a political ad, it’s even more problematic, putting us in the position of either moderating too much or too little, with inevitable accusations of bias either way.
The problem, we realized, is similar to what we see in r/announcements: lots of people commenting on a highly visible post outside the context of a community. It’s fair to say that r/announcements isn’t really a community; it lacks the culture, cohesion, and moderation that benefit most other subreddits, and as a result, the quality of conversation has deteriorated as the audience has grown.
Ultimately, conversations really only happen in the context of a community, and neither r/announcements nor political ads with comments on provide this. We believe we can foster better discussion on both with a different approach.
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