Platform
Digital-first, unified engagement hub
Create exceptional AI-powered customer experiences
and uncover smarter insights with brand communities,
conversational commerce, and social media management.
Khoros is the enterprise choice for digital-first
customer engagement.
From messaging, chat, social media, reviews, and SMS, to owned and channel-based digital communities, we help brands harness the power of human connection across every digital interaction to stay all-ways connected.
You’re a customer service executive who understands how messaging and automation can modernize your contact center.
You’re a customer experience champion who knows how a brand community can deflect support costs and increase loyalty.
Or, you’re a marketing leader who needs a social media marketing solution that scales with big businesses.
Expertise in social media and community management — content strategy, reporting, and community moderation. This team creates overarching, ROI-driving social strategies for Khoros customers.
Focused on improving product adoption by Khoros users through data-driven, proactive, individual outreach, and one-on-one coaching sessions. Coaching sessions are complimentary to all Khoros users.
Offers end-to-end implementation for our products. The team’s proven methodology starts with the initial implementation, including customer training and roadmap planning.