Getting Started
- How do I buy on Artsy?
- Why should I use Artsy to buy art?
- How can I search or filter for art?
- How to Download Artsy's Mobile App
- Artwork Metadata Guide
- How can I get more information about a work?
Secure Checkout
- What is secure checkout?
- How do I know if secure checkout is available for the work I’m interested in?
- What happens once I place an order?
- How to Make a Successful Offer Using Artsy's 'Make Offer' Option
- Where can I check the status of my order?
- How much is shipping for works available for secure checkout?
Bid at Auction
- How do auctions work on Artsy?
- What notifications will I receive when bidding in an auction?
- Why am I being outbid immediately?
- What is a Certificate of Authenticity?
- What is a condition report and how do I request one?
- Why does the bidding show different prices on Artsy versus another platform?
Place an Inquiry
- What should I say when I contact a gallery?
- When will I hear back from the gallery I contacted?
- How to Inquire on an Artwork through Artsy's Mobile App
- How do I negotiate price through an inquiry?
- How will shipping work? How much will it cost?
- How should I pay for a work purchased through Artsy Inquiries?