Metro Publishing Subscriber Support Centre
Submit a request

Submit a request

Why do we collect this information?

We collect personal information including your contact, delivery & demographic information for the purposes of identification, account administration and display of personalised content and advertising.

Billing details may be captured for the purposes of the transaction by us or by our external service providers in places such as New Zealand,Singapore, U.S., U.K., Ireland and the Philippines.

For full details please refer to our Privacy Policy and Conditions of Use via the links at the bottom of this page.

Our Customer Service team is currently experiencing an extremely high number of requests, which is leading to significantly longer response times than usual. Thank you for bearing with us during this challenging time.

If your request relates to a subscription, we advise to log into your account on the website specific to your publication: The Sydney Morning Herald, The Age, The Financial Review, Brisbane Times and WA Today. You can manage your account details such as changing your delivery address, updating payment details and submitting newspaper delivery suspension requests. If you need to report a missed delivery please submit a request below.

Thank you for your understanding.

Your email address

First and Last Name

First and last names, e.g. Peter Smith

Subscriber Number

Subscriber No.

(Optional) If you don't know this number you can find it by using the "Find your subscription" search tool.

Please select a topic

Please select your issue/feedback area

Which publication do you subscribe to?

Which of the following does your request relate to?

What is the reason that you are contacting us?

Which option best matches your request?

From which date would you like to suspend delivery?

From which date should we restart your delivery?

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Where on your property do you normally find your paper?

What time do you normally receive your paper?

What is your building type?

Please specify:

Is there any additional information you think may help us?

Origin

Company Name

Industry

No of staff

Do you have newspaper subscription?

[DATA] Browser

[DATA] Browser Version

[DATA] Browser Engine

[DATA] Browser Agent

[DATA] OS

[DATA] Device

[DATA] Flash Version

[DATA] User IP

[DATA] User Location

[DATA] Site Referrer

[DATA] Request Referrer

[DATA] Cookies Enabled

[DATA] Resolution

[NPS] Score

Attachments

Add file or drop files here

Submit a request

Can’t find what you’re looking for?