Manage billing and accounts

arrow How do I get a copy of my payment invoice?

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arrow How can I see when payments are scheduled or completed?

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arrow How can I change or upgrade my subscription package or billing term?

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arrow How do I update my contact, billing or payment details?

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arrow When does my subscription renew?

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arrow How can I cancel my subscription?

We hate to see you go, but if you'd like to cancel your subscription you can do so at any time. Simply contact our Customer Service team by submitting a request here or phone 13 66 66.

Please note that at least 72 hours notice is required in advance of your next billing date. The cancellation will become effective at the end of your current billing period, so you can continue to enjoy the full benefits of your subscription until then.

If you have an automatic monthly renewal subscription, please note that this subscription is non-refundable and billing will stop from your next payment cycle upon cancellation.

arrow What is the cancellation and refund policy?

For subscription terms and conditions click here.

arrow How can I compare other subscription packages?

To compare subscription packages, simply log in and follow the steps below.

1. Log in to My Account, located in the top right menu of theage.com.au.
2. Select 'Manage your subscription' from the quick links on the My Account homepage or navigate to the 'Subscriptions' tab.
3. View all packages by selecting the 'Change Package' tab.

Annual subscriptions also receive a 10% discount on the subscription price.

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