Here's how it works
Trusted by over 680,000 organizations across 184 countries.
Built for Marketers, Product Managers and UX Designers
Marketers
Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC).
Product Managers
Eliminate guesswork by watching Session Recordings and see how people are really using your product.
UX designers
Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time.
"Hotjar is a critical tool for us to understand our users and identify any points where they might be getting stuck.”
Mike Fiorillo
Growth Product Manager
"I used to have a bunch of different tools I had to pay for, with Hotjar you get everything in one bundle.”
Michael Aagaard
Senior conversion optimizer
"If you can’t figure out why your users are bouncing, Hotjar Surveys is a really direct way to ask them.”
Eric Peters
Growth Marketer
"We like to make people happy at Reed.co.uk and Hotjar’s Incoming Feedback shows us how well we're doing.”
Brett Orr
Lead Product Owner
Hotjar works out of the box on most popular platforms
