E-Commerce Customer Service

Flipside is an established Distribution Company based in Sydney. As well as Wholesale and Retail Stores, Flipside operates 3 leading retail ecommerce sites, www.carhartt-wip.com.au & www.supplystore.com and www.stussy.com.au. We are searching for an enthusiastic fast learner to join our expanding E-Commerce department based in Darlinghurst, Sydney.

Applicants for the E-Commerce Customer Service position should be:

• Highly organised
• Able to work individually & in a team environment
• Willing to learn numerous new skill sets
• Prides themselves in their attention to detail
• Able to resolve situations in a relaxed and thought out manner

The Position and tasks to be undertaken by the successful applicant includes: 

• Reconciling daily payments and orders for multiple websites
• Answering customer calls
• Answering customer emails
• Processing orders, exchanges and returns
• Liaising with store staff and warehouse staff on a daily basis
• Picking, packing and dispatching orders
• Assisting in keeping office and warehouse tidy

The Successful Applicant would benefit (but not restricted to) having a sound understanding in: 

• Microsoft Excel
• Microsoft Outlook
• Magento 2
• Umbraco Web Platform
• Navision Inventory Management

Please send Cover Letter on why you would be a suitable candidate and CV to Richard@flipsidedistro.com

Only successful applicants will be contacted via phone or email.

• Contact Name: Richard
• Contact Email: richard@flipsidedistro.com