BBC Sounds help and FAQs

Get the best out of BBC Sounds and fix issues with our really helpful support site.

BBC Sounds | Update

Why are recent episodes not appearing in Latest within My Sounds?

Recently repeated episodes of subscriptions not appearing in Latest in My Sounds

Pan BBC | Update

Why am I seeing an error message when I try to play BBC Sounds content on the website?

'Player will stop working' or 'Player no longer works properly' error message when playing video or audio content