About a year ago, I happened upon the video above and it reminded me of the revelation that the Toyota production system was to me when I first encountered it in 1983. I was working for Industry Minister John Button and reviewing Australia’s car industry and wondering how to reform the hornet’s nest of protectionist regulation that the industry had been entangled in since local content plans were first introduced in the 1960s. (One of the main instigators was Sir Charles McGrath who – from memory – combined his chairmanship of major car parts manufacturer Repco and the Victorian branch of the Liberal Party to great effect. But I digress.)
In any event, the Japanese had quadrupled labour productivity in a decade or so with this new socio-technical system. Toyota was a major influence on much of the language of management we still hear today – flat structures, empowering workers and so on. But it’s easy to say these things. They demonstrated beyond a shadow of a doubt that they had made them work.
The Toyota production system was for me – a pragmatic step up in human evolution – a step on the ‘high road’ which plays to the better angels of our nature, and shows how this can give us lives that are better in every respect – more respectful, purposeful, intelligent, autonomous and productive than the alternative, previous Fordist or Taylorist model of production. This was Adam Smith’s aspiration for economics. I’m still amazed that economists took so little interest in it. They simply note it’s a rightward shift of the supply curve and move on.
Anyway, if you bother to watch the video (and I sympathise as I don’t like watching videos – you can at least listen to it while you do something else) I hope you’ll find it as compelling as I did. You may not, but I liked its ‘daggy’ quality. There’s no hoopla about this guy and indeed some unease about talking about ‘leadership’ in the vacuous and hyped up way we do now.
I think the ideas implicit in the Toyota production system represent a synthesis of ideals and practicality that is incredibly rare and hugely valuable.
As is my recent practice, I’ve got my robopeeps to do a transcript of the talk which I’ve reproduced over the fold (mistakes and all) in case you want to zip through it to find what might be of interest to you a little faster. Continue reading