Category

Tools

OneTrust joins the WordPress VIP Technology Partnership program

By Ryan Sholin on
Posted in Featured Partner Program, Technical Integrations, ToolsTagged , , , , ,

We are proud to welcome OneTrust PreferenceChoice as a new Technology Partner!

OneTrust PreferenceChoice leads the market with their best-in-class Consent Management Platform (CMP) for publishers, along with universal consent and preference management software focused on delivering privacy-first, customer-centric user experiences to help brands build trust with their audiences.

The market leader in privacy

OneTrust was founded to address the growing challenges surrounding privacy compliance and user experience in an ever-changing regulatory environment. They understand the importance of balancing a user’s experience with the behind-the-scenes processes necessary to secure and protect valuable personal information.

By centering their strategy on these two variables, they’ve built the OneTrust platform serving more than 6,000 organizations today. Looking towards the future, OneTrust’s continued focus will include investing in the R&D team (which makes up nearly half of their global employee base) so their customers can future-proof against tomorrow’s privacy regulations, frameworks, and challenges.

OneTrust PreferenceChoice is recognized by Adzerk as the #1 CMP by market share.

PreferenceChoice

OneTrust PreferenceChoice leads the market with their CMP and consent and preference management software, which enables marketers, publishers, and advertisers to collect, manage, and signal consent and preferences across channels, domains, devices, and martech systems.

The OneTrust platform helps customers operationalize trust in their organizations, and PreferenceChoice focuses on helping marketers balance user experience, transparency, personalization, and first-party data collection with privacy, security, and compliance across global privacy regulations.

With PreferenceChoice, marketers can streamline their user journey, automate compliance, build trust across audiences, and enhance digital experience by providing their users with the power to seamlessly manage their own consent. For more information about PreferenceChoice, visit preferencechoice.com.

“Consent management provides a powerful solution to automate compliance with the many data privacy regulations, like GDPR and CCPA, that continue to pass worldwide and challenge marketers with new privacy, consent, and preference requirements,” said Chet Devchand, Head of Partnerships at OneTrust. “We look forward to our premier partnership with WordPress VIP and driving deeper value to brands focused on delivering a privacy-first, customer-centric experience for their users”.

For more information about the PreferenceChoice and WordPress VIP partnership, please visit https://wpvip.com/partners/onetrust

Botify named a WordPress VIP Technology Partner

By Ryan Sholin on
Posted in Featured Partner Program, Technical Integrations, ToolsTagged , ,

We are proud to welcome Botify as a new Technology Partner!

Botify joins our growing group of partners as the first technology partner with proven excellence in enterprise-level SEO. WordPress VIP customers can now rely on a platform that’s built for the size, scale, and complexity of their websites and drive long-term and sustained growth from organic search.

Botify was founded in 2012 by Adrien Menard, Thomas Grange, and Stan Chauvin, three SEO professionals who were executing a range of SEO services for their agency clients. They noticed that the most commonly utilized SEO tactics by brands were focused on keywords and content, while technical SEO strategies — those critical to fully understanding and optimizing a website’s discoverability and indexability — were being neglected.

Noticing this gap, they set out to create a scalable, solutions-oriented platform and full-funnel methodology to address the entire organic search process — from crawling through conversions — to help turn organic search into a performance marketing channel.

Today, Botify offers the largest unified data model, the most prescriptive actions, and the power to automate processes, providing its customers with a complete and modern SEO platform that is faster and more accurate than the alternatives.

As a result, customers benefit from:

  • The most complete picture of their website’s performance in search, powered by a unified data set covering every stage of the search process;
  • The ability to direct search engines to their most critical pages through an  understanding of exactly what pages they are crawling vs. missing;
  • Insight into the exact keywords and phrases that are generating visits – eliminating the guesswork surrounding searcher intent;
  • The recommended actions and alerts to improve and safeguard website traffic;
  • and greater efficiency from automating certain SEO tasks.

Hundreds of the world’s leading brands across ecommerce, media and publishing, travel, technology, and classifieds, including News Corp, GitHub, Clarins, Macy’s, Farfetch, Carvana, RetailMeNot, Condé Nast, Expedia, TUI, Monster, and Glassdoor, partner with Botify to lead their SEO efforts.

“Botify is excited to join WordPress VIP’s growing ecosystem and address the unique challenges that come from managing some of the largest and most highly-trafficked websites in the world. This partnership further supports our mission to ensure that the world’s most valuable content is never hidden.”

Adrien Menard, Co-founder and CEO of Botify

For more information about Botify’s partnership with WordPress VIP, please visit https://wpvip.com/partners/botify

Technology Partner News: Visual storytelling with Google, Setka, and Cloudinary

By Ryan Sholin on
Posted in Featured Partner Program, News, Plugins, Technical Integrations, ToolsTagged , , , ,

As the roster of WordPress VIP Technology Partners continues to grow, we’ll update you here on some of the best new features, integrations, and events for enterprise publishers and marketers building on the open web.

Google Web Stories

Google has released a beta version of their new Plugin, Web Stories for WordPress, spinning off an AMP Project feature into a powerful storytelling tool built into the WordPress Block Editor. WordPress VIP customers and partners will recognize this new product from the talks Paul Bakaus presented at our BigWP events in May and July.

In addition, the AMP for WordPress Plugin version 2.0 was released today! Get the backstory on those updates from WordPress VIP Gold Agency Partner, XWP.

Content Experience Disruption with Setka

For another way to build critical page building and design workflow into a highly performant WYSIWYG experience in the WordPress Block Editor, be sure to check out the latest from Setka, one of our Featured Technology Partners. Setka CEO Kate Bazilevskaya spoke at the Knotch Pros and Content Connect event in June 2020, sponsored by WordPress VIP. Don’t miss this longform post covering how to be a successful “Content Experience Disruptor” in 2020 and beyond. (It’s also a great illustration of what’s possible with Setka.)

Today we live pretty much all of our lives online, so we expect a lot more from technology and digital interaction. That’s why most of today’s biggest innovations don’t involve solving a new functional problem entirely, but instead finding a way of doing something that provides a better experience for the user. In other words, most innovation now comes from “EXPERIENCE DISRUPTORS.”

Trends in DAM from Cloudinary

Finding it a challenge to manage hundreds or thousands (or hundreds of thousands) of images, videos, and other media items in your current workflow? Consider a standalone Digital Asset Management (DAM) solution. Cloudinary, another Featured Technology Partner in the WordPress VIP community, covered a range of modern DAM practices and trends in a recent webinar.

Leveraging AI for content prediction or content creation through data interpretation and processing is at the forefront of DAM, promising to help librarians with the entire content-creation process.

Brightcove’s Tips for Virtual Events

Speaking of webinars, putting on virtual events takes technology, commitment, and a great plan that includes success metrics and goals. The marketing team at Brightcove offers this advice, along with an ebook:

Consider the big picture and commit to active engagement. It’s not only about the day your attendees log on and watch live panels or keynote sessions; it’s also about everything leading up to it and everything that follows when it’s all said and done. It’s about curating active engagement through email invitations, social posts, customer calls, press releases, etc. 

Learn from WordPress VIP Customers

When it comes to selecting best-in-class technology integrations for your enterprise content management platform, one great source of inspiration might be WordPress VIP customers. Read our first ever Technology Integrations Report to find out what our customers find most useful in key categories including Personalization, Business Intelligence, and Digital Asset Management.

Words Matter

One more thing: A thoughtful post from a Sailthru series amplifying BIPOC voices, on cultural appropriation, stereotyping, and racism in digital advertising and marketing.

Cultural appropriation was the result that came from running ads that said things like “It’s lit” while not showing any African American people. It’s an old American story to profit from parts of Black culture without reference.

Ready to learn more about the WordPress VIP Technology Partnership program? Read about all our partners, or get in touch to become a partner today.

WordPress Coding Standards at Version 1.0

By David Artiss on
Posted in Community, Tools

Congratulations to the open source WordPress Coding Standards (WPCS) project for its recent milestone release of version 1.0. WPCS provides WordPress-specific rulesets for PHP Codesniffer (PHPCS) to help developers learn about and adhere to WordPress coding conventions. The 1.0 release contains important breaking changes and “tons of bug fixes”.

The release of version 1.0 is a landmark moment and a culmination of 9 years of work. We are very proud of our participation in the WPCS project over the years, and will continue to do so into the future. With 54 contributors since the project began, 5 of them from VIP, and 7 for this latest release, WPCS has been a hugely successful team effort.

Developers working together at various tables
WordCamp London 2017 Contributor Day, photo by Pradeep Singh.

Of the many changes present within this release, the deprecation of the WordPress-VIP ruleset is probably the most relevant to VIP clients. This ruleset has not been valid for some time, as we have our own VIP coding standards, available for public use. VIPCS rulesets include WordPress-VIP-Go and WordPressVIPMinimum.

If you are a VIP client and you are not using the alternative rulesets, then we would strongly recommend switching to these. If you used the WordPress-VIP ruleset for any other reason, you should use WordPress-Extra or WordPress instead.

As with all open source projects, WPCS are always grateful for any contributions, from reporting bugs in the current rulesets to assistance with the actual code. If you are interested in assisting them, please get in touch with them via their Github page.

Featured image credit: WordCamp London Contributor Day 2017, photo by Pradeep Singh.

 

A Command Line Interface (CLI) for your VIP Sites

By Nick Daugherty on
Posted in News, Tools, VIP Hosting

We’re excited to announce VIP CLI, a new and direct way for developers to interact with applications hosted on VIP.

We’re excited! We’re really looking forward to this CLI tool making our workflows much easier. We’re particularly pleased about the flexibility to adapt data sync to our sites, adding our own custom functionality to clean out our specific production credentials, production options, and change things up.
– Bob Kirkemo, Lead Software Developer with VIP Client
Digital First Media

Control vs power

We’re creating the preeminent platform to empower WordPress developers and accelerate our client’s business. The faster developers can deliver value, the faster the business can differentiate in the market.

The VIP platform allows companies to run sites confidently in the face of remarkable traffic levels while maintaining a strong security posture and remaining performant, all without an in-house Systems and Operations team. Until now, the tradeoff has been that our team has handled the control of your site on your behalf, as well as relaying information as requested.

In contrast, roll-your-own cloud hosting provides a lot of raw power to development teams, but requires dedicating company time and energy to architecting and operating the infrastructure. On a hosting platform designed and operated in-house, everything can be done by your team but everything has to be done by your team.

Power and tools

When we talk to our client developers, they tell us they want more direct ways to work with their sites and applications, and more immediate methods of feedback. They want the best of both worlds: our hands-on support when they need it, and direct access when they don’t. We agree. We are determined to meet our clients’ developers on their own terms, and deliver the access and control they demand while retaining the benefits of a fully managed platform.

When you want direct assistance, we will anticipate it and be there for you. And when you don’t, you should be able to proceed smoothly and without extra steps or encumbrances. We think about the latter as empowerment… and empowerment is a key focus as we develop the VIP Platform and tooling.

Any time we can get something done ourselves rather than fire up a ticket, it saves us time and keeps our team’s heads in what we’re doing. I’m excited to see VIP keeping a focus on enabling us to tackle more tasks ourselves.
– Erick Hitter, Principal Software Developer at VIP Partner Alley

CLI: The first building block

We wanted our first tool to address as broad a range of developer scenarios as possible, and the obvious answer was to build a command line interface (CLI) tool. Many developers are familiar with issuing CLI commands in a terminal, and using those commands to script interactions with WordPress sites via the official WP CLI tool, so we knew we were working with an established paradigm.

This week, we’re proud to release VIP CLI, and the first commands you can run with it, including triggering a data sync to synchronise data from your production environment to non-production environments, facilitating faster debugging and QA. To get started, please read our documentation for installation instructions.

Below you can see a video of the tool in action:

What’s coming

We know that using a CLI tool is not for everyone, so we have a web-based dashboard in the works. Watch this space.

Please get in touch if there’s anything you want to discuss about the VIP developer experience, or anything we can help with.

Data Sync on VIP Go

By Simon Wheatley on
Posted in Developers, Engineering, Tools, VIP Hosting

Anyone who runs an enterprise WordPress application knows there are significant challenges and considerations to copying production data. No matter that your production data runs to tens or hundreds of thousands of articles, contains sensitive “live” data, and is accompanied by tens of gigabytes of images, often you need a complete copy of that production data to test new functionality or to reproduce a persnickety bug.

Today we’re pleased to announce a speedy, streamlined, and structured Data Sync process for VIP clients. This is a step in our larger effort to make copying large amounts of production data entirely self-service, which we will also be rolling out soon. In the meantime, and even after self-service becomes available, we are happy to sync data on behalf of our clients.

Read on for details on how our new process works.

 

As light as a feather

Copying data must never affect the operation of the production site. It cannot place load on the database or impact performance in any way. To remove the impact on our production servers we hook into our backup mechanism, and use the hourly backup data we keep for all production sites.

Fast, complete, and working data

For the large datasets we expect from many of our clients, copying everything over can take a long time and the subsequent operations on the data can take even longer. Our Data Sync completely replicates their production data and we wanted the operation to be as fast as possible.

To sync the data we use the reliable and well tested functionality of our backup systems. Our backups are fast to restore, and have complete internal integrity, e.g. no partly completed data operations, making them ideal for this purpose.

As well as restoring the data, we need to replace any URLs using the production domain with URLs for the new non-production environment. Traditionally this is done using the WP-CLI tool, which provides a command line interface and tools for managing a WordPress install. While this works for the majority of WordPress sites out there, this method is simply too slow for the massive datasets typically used by a high scale WordPress.com VIP client. The slowdowns are caused by the interactions between PHP and the database layer – many hundreds, thousands, or tens of thousands of reads and writes will necessarily take some time!

To replace the URLs in the data at the speed VIP customers demand, our team wrote a Golang script, “go-search-replace“. In our tests, go-search-replace is at least forty times quicker than the equivalent search and replace using WP-CLI commands, reducing operations which took many hours to minutes at most. (We apologize if you were expecting to kick back with a long and refreshing beverage during the Data Sync.)

Massive media libraries

Of course the database is just one part of the story. Many WordPress sites we host include tens, even hundreds, of gigabytes of data and hundreds of thousands of files on our VIP Go Files Service. Copying such a significant amount of data would take many hours. Instead our cloud platform provides a service we call UnionFS.

UnionFS works by making the files for the production site available to all non-production sites in read-only mode. Files shared by UnionFS in this way are served from the same infrastructure and have the same caching rules applied.

Tailored to your WordPress application

Production data often includes connections to APIs and services that should not be active in non-production environments, such as API keys for live payment gateways and connections to mailing lists. To ensure you have confidence in the data, and to be sure you get the same results every time, we provide a WordPress action hook so your code can swap API keys, clear production orders, and any other custom operations that are specific to your WordPress application.

How do I try this?

As we finalize everything that will make this process fully self-service, we will continue to support VIP client Data Sync needs as they arise. If you want the data from your VIP Go WordPress site copied into a non-production environment, please contact our support team and we will be happy to help.

You can read more in our Data Sync documentation.

Liveblog 1.7 Brings a React Front End and More

By Dave Coustan on
Posted in News, ToolsTagged

We’re pleased to announce the release of Liveblog v1.7, which introduces a completely new React-powered front end, adds new features and provides improved support for liveblogging from mobile devices.

Our Liveblog plugin offers a powerful and easy to use way to cover high profile events on an owned channel. With it you can host frequently updated real time event coverage pages, drawing in collaboration from multiple contributors who may be in multiple places. Many of our clients use Liveblog in their newsrooms to cover awards shows, big sporting events, and breaking news.

The new front end, rebuilt from the ground up, offers the enhanced performance and simplicity of React while retaining the existing Liveblog feature set, including:

  • Key events
  • Hashtags
  • Lazy loading of events
  • Slash commands

Check out the added autocomplete and emoji rendering features in action:

And it adds some of our most frequently requested enhancements:

  • A more mobile-friendly interface
  • Easier image insertion, including on mobile
  • Better formatting tools
  • Pagination of entries
  • Performance improvements for high-traffic liveblogs

Here’s a quick run-through of what’s new for editors:

And for users:

Special thanks to our development partner on the project, VIP featured partner Big Bite Creative, who with this great release have set a new foundation for continued enhancements to a critical newsroom tool.

“It’s been a rewarding few months working with the VIP team on what has been the biggest update since the original release. And it doesn’t stop here! With 1.8 already in works, we’re excited to demonstrate how easy it is to extend the new UI with some exciting new features.” said Liam Defty, Release Lead at Big Bite.

In this talk from BigWP London in December, you can hear Jason from Big Bite introduce the context behind this new release and a share a bit about what’s coming next.

If you’re a VIP client and have any questions about how to upgrade, check the Lobby post for specific instructions, or get in touch with your VIP support team.

Bugs, feature requests, and contributions are more than welcome on GitHub. And anyone can download and use the plugin via WordPress.org.

Introducing: VIP Quickstart

By Josh Betz on
Posted in Developers, Plugins, ToolsTagged , , , , ,

Update:
VIP Quickstart is deprecated as of March 13, 2017. Support for Quickstart will continue through April 21, 2017. For new environments, we recommend using Chassis or VVV as detailed in the Local Environment documentation.

Previous Information:

One of the pain points we often see in the development process is getting a development environment set up. Today we’re introducing VIP Quickstart to fix that. The goal of VIP Quickstart is to provide an environment similar to what you would be deploying to on WordPress.com that’s also quick and easy to setup.

VIP Quickstart is a mix of Vagrant, Puppet, Bash scripts, and some PHP code that will help you quickstart your WordPress.com VIP development. The setup installs a base Ubuntu 12.04 box running PHP, Nginx, and MySQL. The WordPress installation will be WordPress multisite from the latest trunk build. It also includes the WordPress Developer plugin along with all the recommended VIP plugins and the VIP Shared Plugins repository. Finally, there are some WordPress.com customizations and WP-CLI.

Updates will be pushed out on Github. You can always make sure you’ve got the latest version of Quickstart by running the VIP init script that’s included. If you’re already familiar with Vagrant, all the built in Vagrant commands will still work as well.

What’s Next

Currently we’re working on a Windows installer that should be available shortly. After that the plan is to add support for PHPMyAdmin along with some other tools. We want to include any tools that make sense for WordPress development in general and VIP specifically, so if you’ve got ideas we’d love to hear them.

In the future, issues involving local development environments will be unsupported unless you’re using Quickstart.

Follow Along

You can follow development on Github. If you come across problems, we’d ask that you first check the issues on Github and if the problem hasn’t already been reported, go ahead and create a new one. As always, pull requests are welcome.

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The Liveblog Add-On: Now with Rich Text Editing!

By Paul Gibbs on
Posted in News, Plugins, ToolsTagged ,

It’s been just over a year since we launched our Liveblog Add-on. It’s been fantastically well-received by our VIPs who have used it to cover a wide variety of events, like Canada.com’s coverage of the Calgary Flames hiring Brian Burke, TechCrunch’s iPhone 5s launch coverage, and today, KDVR’s coverage of the disastrous flooding in Colorado.

Today, we’re very happy to announce that we’ve added rich text editing controls to the Liveblog Add-on. Sometimes known as WYSIWYG, you can now easily add to your liveblog updates with simple text formatting, such as bolds, italics, and links — all by pressing one button. These enhancements are already live and immediately available for our VIP Liveblog Add-on customers.

The new editor looks like this:

WYSIWYG Liveblog Editor

And here’s an image of the new editor in context, as well as highlights of recent Liveblogs from across WordPress.com VIP:

These enhancements were a joint project by WordPress.com VIP and X-Team, our newest Featured Partner.

If you’re new to the Liveblog Add-on and are wondering what makes it special:

  • Post updates right from the front-end of your site (no need to use the /wp-admin dashboard)
  • Viewers of your Liveblog get new entries served to them instantly and automatically, without needing to refresh their browser.
  • Your authors can drag-and-drop photos right into the Liveblog area, without needing to navigate to separate browser tabs or windows.
  • Easily add to your liveblog updates with simple text formatting; bolds, italics, underlines, links, and more.
  • There’s no need for a separate site dedicated to liveblogging: every post can be a liveblog, even existing ones.
  • When your Liveblog is done, it’s archived so your readers can catch up whenever they would like.

If you’re interested in using the Liveblog Add-on as a WordPress.com VIP Hosting client, get in touch!

VIP Feature: Even Easier Embeds

By Steph Yiu on
Posted in Tools

Did you know that users of the WordPress.com VIP platform can easily add embeds to their posts?

For VIPs, iFrames, Objects and Scripts can be easily inserted into posts using the text editor, no shortcode needed. We protect the embeds behind the scenes, so that users don’t have to worry about inserting unsafe code on their websites.

 

Also, embeds from YouTube, Hulu, Instagram, Vimeo, Blip.tv, CNNMoney video, Daily Motion, Gist or Rdio can be added in one line. Editors can simply copy the URL in the browser bar while they’re viewing a video or photograph, and paste it into the post editor on its own line. We’ll automatically handle embedding the content.

For more information, visit the embeds documentation page. Have questions about VIP? Don’t hesitate to contact us.

New Liveblog Add-On from WordPress.com VIP

By Sara Rosso on
Posted in News, Plugins, ToolsTagged , ,

We’re proud of our VIP Clients, many of whom report the latest and most important news as soon as it’s available. It was they who we thought of when we developed the new Liveblog Add-on.

We can’t wait for you to see it in action, either as an author, or a reader! To see what it will look like, take a look at the video we created for the Liveblog Add-on.

Here’s what makes the Liveblog Add-on special:

  • Post updates right from the front-end of your site (no need to use the /wp-admin dashboard)
  • Viewers of your Liveblog get new entries served to them instantly and automatically, without needing to refresh their browser.
  • Your authors can drag-and-drop photos right into the Liveblog area, without needing to navigate to separate browser tabs or windows.
  • There’s no need for a separate site dedicated to liveblogging: every post can be a liveblog, even existing ones.

If you’re interested in using the Liveblog Add-on as a WordPress.com VIP Hosting client, get in touch!

If that’s not enough, we’ve also completely open-sourced the Liveblog code for self-hosted WordPress! You can find it in the WordPress.org plugin repository and on github.

Take a closer look:

Thanks to VIPs GigaOM and Local TV for their feedback and contributions during the beta testing phase for the plugin.

Developer Plugin v1.0: Helping WordPress developers develop

By Mo Jangda on
Posted in News, Plugins, Tools

One of the great things about developing for WordPress is the number of tools available for developers. WordPress core ships with a bunch of useful features (e.g. WP_DEBUG) with many more built by the community (like our own Rewrite Rules Inspector and VIP Scanner) that make development and debugging a breeze. The hardest part is getting your environment set up just right: knowing what constants to set, what plugins to install, and so on.

That’s why we built-in the Developer plugin. It’s your one-stop resource to optimally configure your development environment by making sure you have all the essential settings and plugins installed and available.

If you’re a WordPress developer, we highly recommend installing this plugin in your development environment. You can download the plugin from the WordPress.org Plugins Directory or directly from your WordPress Dashboard (Plugins > Add New).

Here’s a quick walk-through:

If you’d like to check out the code and contribute, join us on Github; pull requests are more than welcome.

Are there any tools, tips, and tricks that you’re using that we’ve missed? We’d love to add them to the plugin. Let us know in the comments.

Cheezburger Network Open Sources Their WordPress Administration Panel

By Alex Mills on
Posted in Developers, Plugins, Themes, Tools, VIP HostingTagged , ,

WordPress.com VIP Cheezburger Network, where you get your daily LOLz from one of their 50 popular sites like I Can Haz Cheezburger? and FAIL Blog, have shared the code of their WordPress theme administration panels.

Called CheezCap, it’s a simple library for easily creating custom admin panels.

Screenshot of CheezCap

Cheezburger Network uses a single shared theme across all their sites. In order to avoid having to create conditionals and other per-blog modifications in their theme, they developed CheezCap. Any of the administrators can update the options controlling the layout, design, colors, etc, without having to dig into the theme code.

When asked what motivates his engineering team to participate in the WordPress community, CTO Scott Porad replied:

I can say without hesitation that WordPress has had a hand in the success of Cheezburger. So, to the extent that we can help other people be successful with WordPress, we’re on board!

What I meant to say is… All aboard the WordPress Express! Choo Choo!

How to Evaluate Your Comment System Needs

By Michael on
Posted in ToolsTagged ,

We’re always looking for ways to improve your comments and help make your site more social.  If you run an active site, you’ve probably dealt with your fair share of commenting challenges: moderating large queues, filtering spam, and most importantly keeping your community engaged.  These days, there are several commenting solutions available to publishers.  Here’s our perspective on how to choose the one that’s best for you.

How easy is it to use?

Find the good stuff. There are tons of insightful comments that get lost in a sea of white-noise. You can help your readers find valuable comments with a rating mechanism like comment voting to sort the good stuff to the top. Anything that can help you determine the commenter’s reputation and credibility will help you get a quick overview of which comments are worth your time.

Stay organized and involved. Organization makes for better debates. With comment threading your replies will appear in just the right spot instead of at the bottom of a long, long list of comments. Email notifications for new comments and the ability to respond to comments via email, keep your commenters involved and they won’t miss a beat.

Are your comments social?

Know who you’re talking with. When your readers know their fellow commenters, they will automatically become more engaged.  Profiles, avatars, user descriptions, comment history, and Twitter integration makes it easy to get to know one-another.  Here’s an excellent example of a commenter profile.

Lower the barrier to participation. Tie in their existing profiles from WordPress.com, Twitter, or Facebook, so all they have to do is type their comment and hit submit. And it’s all about sharing, so you should also give your commenters a way to share their comments on Twitter and Facebook.

How easy is it to manage?

Moderation, moderation, moderation! A commenting solution with hardcore spam and moderation filters will help you manage your comments easily and keep it all in good order. Different admin privileges are helpful for assigning additional moderators to help manage your account.

Crowdsource it! Give your readers the ability to report abusive comments. Having the option to set filters to automatically remove problematic posts will let your readers help you keep the conversation classy.

Performance is key! Managing high comment volume can be a burden on your servers, especially if your traffic and comments are just starting to take off.  Hosted commenting solutions are a great way to alleviate the pain, so you can focus on more important things like your next post.

We offer a super-charged comment system called IntenseDebate that can be used on any website. We’ve identified and developed loads of features to increase comment activity, along with new ways to efficiently manage your comments. As a hosted commenting solution, IntenseDebate can help you optimize your site’s performance so your servers don’t have to do any heavy lifting when it comes to your comments. The features described above are just a few of the ways IntenseDebate can improve the discussion on your site, and we’re constantly working to bring more features into the mix.

To learn more about IntenseDebate have a look at the video below, check out IntenseDebate.com, or email me at michael@intensedebate.com.

WordPress Resources for Publishers

By Paul Kim on
Posted in Community, Developers, ToolsTagged ,

One of the biggest strengths of WordPress as a publishing platform is the depth of our community of consultants, developers, designers, and hosting providers. It can be tricky to figure out where to find pointers to awesome WordPress partners, so we’ve pulled together this mini-guide for publishers looking for help.

VIP Services: Hosting and Support
From the team that runs WordPress.com, at Automattic, we also offer VIP Services in the form of Hosting and Support. We’ve worked with more hosts than you can imagine, and in our opinion, the companies in our hosting directory represent some of the best and the brightest of the hosting world. If you’re a publisher with significant amounts of monthly traffic, VIP Hosting by WordPress.com is another option for your hosting needs. If you’d prefer to run WordPress on your own servers, but want some extra optimization, streamlining, or security help to future-proof your site for the traffic to come, you’ll want VIP Support.

CodePoet
CodePoet is a shortlist of WordPress consultants brought to you by Automattic, the company behind WordPress.com. As the world’s largest operator of WordPress blogs (over 16 million and counting), we receive a steady stream of requests from people looking for WordPress savvy web design and software development firms. In response we’ve started CodePoet, a directory of consultants who specialize in building beautiful and efficient WordPress sites.

WordPress Tip For Speedily Moderating Comments: Keyboard Shortcuts

By Raanan Bar-Cohen on
Posted in ToolsTagged , , ,

A new feature in WordPress 2.7 and on WordPress.com, is the ability to moderate comments using keyboard shortcuts. A few of the popular shortcuts include:

  • Pressing j moves the current selection (light-blue background) down.
  • Pressing k moves the current selection (light-blue background) up.
  • Pressing a approves the currently selected comment.
  • Pressing s marks the current comment as spam.
  • Pressing d deletes the current comment.

For any site that regularly receives dozens or even hundreds of comments per post, this new feature can dramatically speed up the comment moderation process.

Mark Jaquith, a lead developer on the WordPress project, put together a screencast to show how this new feature works:

[ Keyboard Shortcuts on WordPress Codex ]

Tips for Updating Your WordPress and Keeping it Secure

By Raanan Bar-Cohen on
Posted in Community, ToolsTagged ,

Keeping your WordPress setup up-to-date is a critical component of your overall security strategy along with strong passwords, and a secure hosting environment.

As Matt points out in a recent post, with each new version of WordPress it has become easier to be notified of updates, new plugins, and in WordPress 2.5 there is even a one-click auto-update feature for plugins.

In addition, one-click updating of the core WordPress software is something that’s being actively tackled for future versions of WordPress.

So what’s the best way to update your WordPress ? Matt has a good summary:

  1. Upgrade your blog to the latest WP. This shouldn’t be hard. There are plugins for it, if you’re techy use Subversion, there is the standard FTP method, and finally Media Temple, Dreamhost, and Bluehost (through SimpleScripts) all have been pretty good about having their one-click upgrade systems ready with new versions within a day or two of a release. If your host is chronically behind, vote with your wallet and switch.
    • If you need someone to help you upgrade, consider hiring help on the wp-pro mailing list. (It has close to a thousand subscribers and consultants on it.) Or you could always ply a geeky friend with caffeine, libations, food, or gadgets. Just get them to setup a system lik the above so you can do it yourself next time.
  2. Change your passwords, for yourself and any other users you have on the system. If the attacker grabbed your password when you were on an old version, they can still log in after you’ve upgraded if you don’t change it. There’s a new password strength meter in 2.5 helps you pick a good password.
  3. Search through your posts for any that might have been modified, and comb through the directories on your web server looking for anything out of the ordinary. Your host may be able to help you with the latter.

And big picture, if maintaining and upgrading doesn’t sound like something that your organization wants to tackle and you are hosting your blogs on your own infrastructure, consider hosting with a provider that offers one-click upgrades ( we list a few here ) or hosting on WordPress.com VIP.

[ via Photomatt ]

Vodpod: Browser Tool for Embedding Video on Your WordPress Blog

By Raanan Bar-Cohen on
Posted in ToolsTagged ,

Many publishers are embedding videos on their blogs from various sources, including YouTube, Brightcove, DailyMotion, Blip.TV, and others.

One consistent piece of feedback we’ve received from publishers, is that it can be difficult and time consuming to remember the exact steps that each video site requires to embed a video — as they all have slightly different methods and formats.

vodpodTo make this video embedding process easier a company by the name of Vodpod introduced a “Post to WordPress” browser tool that works with hundreds of video sites and makes it easy to grab a video and publish it to your WordPress blog.

With support for Internet Explorer, Firefox, Safari and Camino – the Vodpod tool works within your browser and is compatible with both WordPress.com and self-installed WordPress.

From the Vodpod help page:

When you see a video you want to post to your blog, just click the WordPress logo button. It should automatically grab the embed code (this works for sites like YouTube and 100s of other video sharing sites).

You can grab the free Vodpod browser tool here, and read the help documentation here.

Prologue: Group Communication Using WordPress

By Raanan Bar-Cohen on
Posted in News, Themes, Tools

We launched a new theme today for WordPress.com and self-hosted WordPress called Prologue.

Prologue is a way for “each of us to share short messages about what we’re doing or working on internally, or private messages between groups of folks.”

As you can see from the screenshot below and by clicking through to the Prologue demo it’s all about helping teams of people communicate and collaborate in an efficient manner — similar to Twitter but with a focus on groups.

For publishers looking to deploy this kind of tool, Prologue is very easy to use.  Like other themes for WordPress, you can install this on WordPress.com with a single click in your “Presentation” tab, or quickly add it to your themes directory for self-installed WordPress.

And since Prologue is a theme,  it leverage the power of WordPress to provide user management, privacy settings, RSS feeds, Gravatar, and more.

Desktop Blogging Clients

By Raanan Bar-Cohen on
Posted in Tools

We’ve received a few inquiries lately asking if a blogging tool exists that a) lives as as an application on your desktop and b) supports creating content and editing while you are offline.

The answer is yes, and Microsoft Live Writer (free to download) is one such tool. It supports blogs hosted on WordPress.com as well as self-hosted WordPress.org blogs. Lots more info here, and you can download it here.

On the Mac OS X platform, Marsedit ($29.95 with a free 30 day trial ) is another great option with lots of capabilities.

So how do these tools communicate with WordPress? They use XML-RPC, a cool technology that allows things that aren’t WordPress to talk to your blog. When Flickr or Youtube posts to your blog, or you use a desktop blogging client they use XML-RPC.

Developers looking to learn more about XML-RPC can read about it on the WordPress.org Codex site and by joining the mailing list.

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