A licensed user has either a free or paid meeting license and can schedule meetings with participants based on the capacity their plan allows. A Participant is an invitee in a meeting scheduled by someone with a meeting license. A Participant does not require a Zoom account nor license in order to join a meeting and can join for free. Participants can join a meeting from their phone, desktop, mobile and tablet devices.

All plans allow up to 100 participants by default in each meeting (up to 1,000 with Large Meeting add-on).

You can host an unlimited number of meetings but if you would like to have more than one meeting concurrently, you will need additional meeting licenses.

Zoom offers a full-featured Basic Plan for free with unlimited meetings. Try Zoom for as long as you like - there is no trial period. Both Basic and Pro plans allow for unlimited 1-1 meetings, each meeting can have a duration of 24 hours maximum. Your Basic plan has a 40 minutes time limit per each meeting with three or more total participants. Need your group meetings to last longer than 40 minutes? Sign up for a Pro Account here.

Zoom Meetings (mobile and desktop client): This is what users use day to day to join meetings from their personal or work computer or mobile device. Zoom Meeting is a desktop application and smartphone app designed for a user account on user-assigned devices (such as your mobile device, tablet, or desktop). The device that the Zoom Meeting app lives on is not designed to be a shared resource, it's tied to an individual. Zoom Meetings resides along with a user’s other applications (e.g. email, calendar, photos, etc on their device). So with Zoom Meetings, it's really the user's Zoom environment and profile. For example, Zoom Meeting will include the user's chat groups, 1:1 chat messages, starred contacts list, Zoom Phone number, call history, and other user-level settings and information.

A part of Zoom Meetings is Zoom for Home. Zoom for Home allows any Zoom user to deploy a personal collaboration device for video meetings, phone calls, interactive whiteboarding, and annotation. Unlike a mobile device, tablet, or laptop which runs the Zoom application (one of many applications), Zoom for Home works on a dedicated personal device that only runs the Zoom software.

Zoom Rooms: Zoom Rooms is designed to run on hardware and appliances as a dedicated meeting environment for shared spaces (such as conference rooms), and ideal for group collaboration. Zoom Rooms is a dedicated, shared environment for communications and collaboration with a single consistent interface. This means that users know it will always work the same way regardless of which room they walk into, minimizing user error (very important when you think about meeting rooms that are shared among many different employees and their varying technical levels). Users can schedule the room using room booking tools and join their meetings with one tap. Taking Zoom Rooms outside the traditional conference room, Zoom Rooms can be deployed into open spaces as video-enabled interactive whiteboards, and even provide value add services such as digital signage, for corporate communications and branding, and room schedulers, for room booking management.

Zoom Rooms are IT-managed resources that are designed to be the only application up and running on a system. It’s also tied to a calendar resource that’s bookable by others. Zoom Rooms can leverage a variety of display, compute, audio, camera, capture, room control and touch display controller devices to join and manage meetings with integrated HD audio and video. This means that Zoom Rooms audio and video experiences can be easily deployed for phone booths, focus rooms, and huddle rooms, and customized for large boardrooms, broadcast studios, and custom training rooms.

All in all, Zoom Meetings (mobile and desktop client) and Zoom Rooms work together to greater emphasize that they are both a part of one interconnected platform, Zoom.

Zoom Phone is a cloud phone solution that provides integrated PBX features. Zoom Meeting audio plans enable PSTN dial-in/out access to meetings only.

Zoom accepts credit card and Paypal payments online. To pay by check, wire transfer or ACH, please call 1.888.799.9666.

In most cases, Zoom allows for additional billing cadences such as quarterly. Zoom offers pre-paid packages in 1, 2, and 3-year increments. Please Contact Sales for pricing.

Certain US states and international countries are subject to a required sales or consumption tax. If your online order includes sales tax, VAT, GST, or comparable consumption taxes, you will see the tax amount applied in your shopping cart after the billing step and before checkout is complete.

Zoom is a subscription-based service, which means that your plan renews every month or year (depending on the term you choose). You can cancel your subscription at any time during your plan term to cancel the auto-renewal of your subscription.

If your business requires service providers to have a W-9 form on file for tax records, you can find a copy of Zoom's W-9 here.

Zoom's Terms of Service can be found here

Zoom takes great care to ensure your data is secure at all times using Advanced Encryption Standard (AES) 256 protection. Zoom is SOC 2 (Type II), Privacy Shield and TrustArc certified as well as GDPR, CCPA, COPPA, FERPA, and HIPAA Compliant* (with BAA).

*HIPAA compliance can be enabled when purchasing a healthcare package via a sales representative.

Learn more about our privacy and security features here.