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åœç€Ÿã¯ãã客æ§ã«å¯ŸããŠæ¬ãµãŒãã¹ãããªã³ã¯å ã®ææ°æè¡šïŒæ¬èŠçŽã®äžéšãšããŠçµã¿èŸŒãŸããŸãïŒã«èšèŒã®ã¬ãŒãåã³ææ°æïŒä»¥äžããææ°æããšãããŸããïŒã§æäŸããŸããææ°æã«ã¯ãæ¬ååŒïŒæ¯æåŠççïŒåã³ã客æ§ã®Stripeã¢ã«ãŠã³ãã«é¢ãããã®ä»ã®åŠçïŒäºãã®ããè«æ±ã®åŠççïŒã«ã€ããŠã®ææ°æãå«ãŸããŠããŸããåœç€Ÿã¯ããã€ã§ãææ°æãæ¹å®ããããšãã§ããŸããäœããåœç€Ÿã¯ãã客æ§ã«å¯ŸããŠæ¹å®ãé©çšããã30æ¥åãŸã§ã«ïŒåã¯é©çšãããé¢é£æ³ä»€äžãããããé·ãéç¥æéã矩åä»ããããŠããå Žåã«ã¯åœè©²æéåãŸã§ã«ïŒæ¹å®ã«ã€ããŠã客æ§ã«éç¥ããŸãã
åœç€Ÿã¯ãã¯ãã¹ããŒããŒååŒåã³å€åœçºæ¿ãµãŒãã¹ã«ã€ããŠã¯è¿œå ã®ææ°æãè«æ±ããå ŽåããããŸããã客æ§ã¯ãææ°æ以å€ã«ãã客æ§ã®Stripeã¢ã«ãŠã³ãã«é¢é£ããŠæ¬èŠçŽã«ãããŠèªããããŠããªãæ æ§åã¯éè¡ãéèãµãŒãã¹äŒç€Ÿãæ¯æãããã¯ãŒã¯ãéèæ©é¢ãè¥ããã¯ãã®ä»ã®éè仲ä»æ¥è ïŒä»¥äžãããããããéèãµãŒãã¹æ¥è ããšãããŸããïŒã®èŠåçã«ãããŠèªããããŠããªãæ æ§ã§ã客æ§ãæ¯æãµãŒãã¹ãå©çšããããšã«èµ·å ããŠåœç€Ÿãåœç€Ÿã®é¢é£äŒç€Ÿãåã¯éèãµãŒãã¹æ¥è ã課ããé 延æ害éåã¯éçŽéã«ã€ããŠã責任ãè² ã£ãŠããŸãã
5. æ¬ãµãŒãã¹åã³Stripeã¢ã«ãŠã³ããµããŒã
åœç€Ÿã¯ãã客æ§ã®Stripeã¢ã«ãŠã³ãåã³ã客æ§ã«ããæ¬ãµãŒãã¹ã®å©çšã«é¢é£ããäžè¬çãªåé¡ã解決ããããã®ãµããŒããã客æ§ã«å¯ŸããŠæäŸããŸãããã®ãµããŒãã«ã¯ãåœç€Ÿã®ãµããŒãããŒãžãAPIããã¥ã¡ã³ããåã³åœç€Ÿã®ãŠã§ããµã€ãã®ãã®ä»ã®ããŒãžïŒä»¥äžããããã¥ã¡ã³ãããšç·ç§°ããŸããïŒã®ææ°ã®ããŒãžã§ã³ã«ããã客æ§ã«å¯ŸããŠæäŸãããªãœãŒã¹åã³ããã¥ã¡ã³ããå«ã¿ãŸããã客æ§ã®è³ªåã«å¯ŸããåçãåŸãæãå¹ççãªæ¹æ³ã¯ãåœç€Ÿã®ããã¥ã¡ã³ãã確èªããããšã§ããããã¥ã¡ã³ãã確èªããŠããŸã åé¡ã解決ããªãå Žåã«ã¯ãåœç€Ÿé£çµ¡å ã«ãé£çµ¡äžããã
ã客æ§ã¯ãæ¬ååŒã®é å蚌ãåååã¯ãµãŒãã¹ã®åŒæž¡ããµããŒããè¿åãè¿éãåã³ã客æ§ã®åååã³ãµãŒãã¹äžŠã³ã«äºæ¥æŽ»åã«é¢é£ãããã®ä»ã®åé¡ã«é¢ããŠé¡§å®¢ã«ãµããŒããæäŸãã責任ãåç¬ã§è² ããŸããåœç€Ÿã¯ãåœç€Ÿãã客æ§åã¯ã客æ§ã®é¡§å®¢ãšã®éã®å¥éã®å¥çŽã«ãããŠåæããå Žåãé€ããã客æ§ã®é¡§å®¢ã«å¯ŸããŠæ¬ãµãŒãã¹ã®ãµããŒããæäŸãã責任ãè² ã£ãŠããŸããã
6. çšéåã³ãã®ä»ã®è²»çš
åœç€Ÿã®ææ°æã¯ãçšèŸŒã§ããæšã®æ瀺çãªèšèŒãããå Žåãé€ããæ¶è²»çšãå«ãŸãªãéé¡ã§ããã客æ§ã¯ã(i)ã客æ§ã®åååã³ãµãŒãã¹ã®è²©å£²ãå¯ä»ã®åé ãåã¯ã客æ§ã«ããæ¬ãµãŒãã¹ã®å©çšã«é¢é£ããŠã客æ§ãåãåãæ¯æã«ãããçšéåã¯æéïŒä»¥äžããçšéçããšãããŸããïŒã®æç¡ãšãã®å 容ãå€æãã(ii)ã客æ§ã®äºæ¥ã«ãããçšéçã«ã€ããŠç®å®ã城åãç³åãåã³é©åãªçšååœå±ãžã®çŽä»ãè¡ã責任ãåç¬ã§è² ããŸããåœç€Ÿãäœããã®çšéçãæºæ³åŸŽåãã矩åãè² ã£ãŠããå ŽåïŒã客æ§ãåœç€Ÿã«æäŸããçšåé¢ä¿ã®èº«å æ å ±ã®æå¹æ§ãåœç€Ÿã確èªã§ããªãå Žåãå«ã¿ãŸããïŒãåœç€Ÿã¯ãæ¬æ¥ã客æ§ã«å¯ŸããŠæ¯æãã¹ãéé¡ã®äžããåœè©²çšéçãæ§é€ãããããé©åãªçšååœå±ã«çŽä»ããããšãã§ããŸããã客æ§ããããçšéçã®çŽä»çŸ©åãå é€ãããŠããå Žåãã客æ§ã¯ãé©çšãããæ³åŸäžã®èŠä»¶ãæºãããã客æ§ã®å çšè³æ Œã蚌æãã蚌ææžåæ¬ãåœç€Ÿã«å¯Ÿãæåºããªããã°ãªããŸãããåœç€Ÿããã®åççãªèŠè«ã«åºã¥ããã客æ§ã¯ãã客æ§ã®çšåã«é¢ããæ£ç¢ºãªæ å ±ãæäŸããªããã°ãªããŸããã
åœç€Ÿã¯ãæ¬ãµãŒãã¹ãå©çšããŠåŠçãããæ¬ååŒã«é¢ããŠãã客æ§åã³çšååœå±ã«å¯ŸããŠææžãéä»ããå ŽåããããŸããã客æ§ã¯ãåœç€Ÿãã客æ§ã«çšåé¢ä¿ã®æ å ±ãé»åçã«éä»ããããšã«åæããŸãã
7. æ¬ãµãŒãã¹ã®å¶éãçŠæ¢ãããè¡çºãåã³ã»ãã¥ãªãã£ç®¡ç
a. é©çšãããæ³ä»€ã®éµå®: ã客æ§ã¯ãæ¬ãµãŒãã¹ãé©æ³ã«å©çšããªããã°ãªãããã客æ§ã«ããæ¬ãµãŒãã¹ã®å©çšåã³æ¬ååŒã«é©çšãããå šãŠã®æ³åŸãèŠåãåã³èŠå¶ã䞊ã³ã«è¡åèŠç¯ïŒä»¥äžããæ³ä»€ããšãããŸããïŒã«åŸããªããã°ãªããŸãããããã«ã¯ãéèãµãŒãã¹ã®å©çšè¥ããã¯æäŸãéç¥åã³æ¶è²»è ä¿è·ãäžæ£ç«¶äºããã©ã€ãã·ãŒãåã³èåœåºåã«é¢é£ããŠé©çšãããåœå åã³æµ·å€ã®æ³ä»€ã䞊ã³ã«æ¬ååŒã«é¢é£ããæ³ä»€ãéµå®ããããšãå«ã¿ãŸãã
b. çŠæ¢æ¥çš®åã³è¡çº: ã客æ§ã¯ãåœç€ŸãçŠæ¢æ¥çš®åã³è¡çºïŒä»¥äžããçŠæ¢æ¥çš®ããšç·ç§°ããŸããïŒãšããŠèªå®ããŠããè¡çºãç®çãšããŠã客æ§ã®å©çåã¯ä»è ã®å©çã®ããã«æ¬ãµãŒãã¹ãå©çšããããšã¯ã§ããŸãããçŠæ¢æ¥çš®ã«ã¯ãããããã®æ¿åºïŒç±³åœåã¯æ¥æ¬åœã«ãã£ãŠå¶è£æªçœ®å¯Ÿè±¡ãšããŠãªã¹ããããŠããæ¿åºãå«ãïŒã«ããéåçŠæ¢åã¯å°éãããŠããåœãçµç¹ãå£äœãè¥ããã¯äººã«ãããŠãåã¯ãã®å©çã®ããã«æ¬ãµãŒãã¹ãå©çšããããšãå«ã¿ãŸãã
Stripeã¢ã«ãŠã³ãã®ç»é²åã³å©çšéå§åã«ãçŠæ¢æ¥çš®ã®ãªã¹ããçèªããŠäžãããç¹å®ã®æ¥çš®åã¯è¡çºãçŠæ¢ãããŠãããã©ããäžæãªå Žåãåã¯ãããã®å¶çŽãã客æ§ã«ã©ã®ããã«é©çšããããäžç¢ºããªå Žåã«ã¯ãåœç€Ÿã«ãé£çµ¡äžãããåœç€Ÿã¯ãã€ã§ããçŠæ¢æ¥çš®ã®ãªã¹ãã«å çãåã¯ãããæ¹å®ããããšãã§ããŸãã
c. ãã®ä»ã®å¶éãããè¡çº: ã客æ§ã¯ãéæ³ãªæ¬ååŒãæ¯æŽããããã«æ¬ãµãŒãã¹ãå©çšããŠã¯ãªãããäºæ¥å€ã®ç®çãå人çãªç®çã家æåã¯å®¶åºã®ç®çã®ããã«æ¬ãµãŒãã¹ãå©çšããŠã¯ãªããŸããããŸããã客æ§ã¯ã以äžã®è¡çºãè¡ã£ãŠã¯ãªãããä»è ã«ãããè¡ãããŠã¯ãªããŸããã(i)å ¬éãããŠããªãåœç€Ÿã®ã·ã¹ãã ãããã°ã©ã ãããŒã¿ãåã¯ãµãŒãã¹ã«ã¢ã¯ã»ã¹ãåã¯ã¢ã¯ã»ã¹ããããšããããšã(ii)é©çšãããæ³ä»€ã«ããæ瀺çã«èš±è«ŸãããŠããå Žåãé€ããæ¬ãµãŒãã¹ãããã¥ã¡ã³ããè¥ããã¯åœç€ŸãŠã§ããµã€ãã®ããŒã¿ãå 容ãè¥ããã¯ãã®äžéšãäœããã®æ¹æ³ã§è€åãè€è£œãåçãã¢ããããŒããæ²èŒãéä¿¡ãå販ããè¥ããã¯æµéãããããšã(iii)顧客ã«å¯Ÿããä»å 䟡å€ãæäŸããããšãªããæ¬ãµãŒãã¹ã®ä»£è¡æ©é¢è¥ããã¯ãã¹ã¹ã«ãŒãšãŒãžã§ã³ããšããŠã®åœ¹å²ãæããããšã(iv)æ¬èŠçŽäžãã客æ§ã«ä»äžãããŠããæš©å©ã移転ããããšã(v)æ¬ãµãŒãã¹ã®æè¡äžã®å¶éãåé¿ããè¥ããã¯ç¡å¹åè¥ããã¯çŠæ¢ãããŠããæ©èœãæå¹åããããšã(vi)é©çšãããæ³ä»€ã«ããæ瀺çã«èš±è«ŸãããŠããå Žåãé€ããæ¬ãµãŒãã¹ã«ã€ããŠãªããŒã¹ãšã³ãžãã¢ãªã³ã°è¥ããã¯ãã®è©Šã¿ãããããšã(vii)æ¬ãµãŒãã¹ã®éåžžã®éå¶ã劚害ããè¡çºè¥ããã¯ä»ã®ãŠãŒã¶ãŒã«ããæ¬ãµãŒãã¹ã®å©çšã«åœ±é¿ãäžããè¡çºãè¡ãããšãè¥ããã¯ãã®è©Šã¿ãåã¯(ix)æ¬ãµãŒãã¹ã«å¯ŸããŠåççãªéãè¶ ããè¥ããã¯é床ã®è² æ ããããããšã
d. ã»ãã¥ãªãã£ç®¡ç: åœç€Ÿã¯ãè©æ¬ºã«ããã客æ§ã®ãªã¹ã¯ãæå¶ããããã®ã»ãã¥ãªãã£æé åã³ç®¡çïŒä»¥äžããã»ãã¥ãªãã£ç®¡çããšãããŸããïŒãæäŸåã¯ææ¡ããå ŽåããããŸããã客æ§ã¯ãåœç€Ÿãã客æ§ã«æäŸããã»ãã¥ãªãã£ç®¡çåã³ããã¥ã¡ã³ãã確èªããã客æ§ã®äºæ¥äžã®å¿ èŠæ§ã«åã£ãã»ãã¥ãªãã£ç®¡çãéžæããããšã«åæããŸããåœç€Ÿã®æäŸããã»ãã¥ãªãã£ç®¡çãäžååã§ãããšã客æ§ãå€æããå Žåã«ã¯ãã客æ§ã¯ãã客æ§ã®å¿ èŠã«å¿ããŠè¿œå ã®ç®¡çãå¥éå®æœããããšã«åæããŸããã客æ§ã¯ãåœç€ŸãŠã§ããµã€ãã§ã»ãã¥ãªãã£ç®¡çã®äžéšã®è©³çŽ°ã確èªããããšãã§ããŸãã
8. äžæ£äœ¿çšåã¯éæ³äœ¿çšã®çã
åœç€Ÿã¯ãæ¬ååŒã次ã®ããããã«è©²åœãããšå€æããå Žåãæ¬ååŒãæåŠããæ¡ä»¶ãä»ããåã¯åæ¢ããããšãã§ããŸãïŒ(i)æ¬èŠçŽåã¯ã客æ§ãšåœç€Ÿãšã®éã®ãã®ä»ã®å¥çŽã«éåããååŒã(ii)äžæ£ãè©æ¬ºçãè¥ããã¯éæ³ãªååŒãåã¯(iii) åœç€Ÿã®å®¹èªãããããªã¹ã¯ã«ã客æ§ãåœç€Ÿãè¥ããã¯ä»è ãæãååŒãã客æ§ãæ¬ãµãŒãã¹ãäžæ£ãè©æ¬ºãåã¯éæ³ãªç®çã®ããã«æ¬ãµãŒãã¹ãå©çšããŠããããšåã¯å©çšããŠããããšãçã£ãå Žååã¯ç¥ã£ãå Žåãåœç€Ÿã¯ãåœç€Ÿã®æ³åŸäžã®çŸ©åã«åŸãããããè¡çºã«é¢ããæ å ±ãé©åãªéèæ©é¢ãèŠå¶åœå±ãåã¯åžæ³åœå±ãšã®éã§å ±æããããšãã§ããŸãããã®æ å ±ã«ã¯ãã客æ§ãã客æ§ã®Stripeã¢ã«ãŠã³ããã客æ§ã®é¡§å®¢åã³ã客æ§ã«ããæ¬ãµãŒãã¹ã®å©çšã«ããè¡ãããæ¬ååŒã«é¢ããæ å ±ãå«ãå¯èœæ§ããããŸãã
9. é瀺åã³éç¥ãé»å眲åã®åæ
a. é»åçé瀺åã³éç¥ã«ã€ããŠã®åæ: ã客æ§ã¯ãStripeã¢ã«ãŠã³ãã«ç»é²ããããšã«ããããããç»é²ãã客æ§ã®é»å眲åãšã¿ãªãããåœç€Ÿããã®å šãŠã®é瀺åã³éç¥ïŒé©çšãããæ³ä»€ã«ãã矩åä»ããããŠãããã®ãå«ããïŒïŒä»¥äžããéç¥çããšãããŸããïŒãé»åçã«æäŸãããããšã«ã€ããŠã®ã客æ§ã®åæãšã¿ãªãããããšã«åæããŸããã客æ§ã¯ãã客æ§ã®é»åçåæã¯ãå®éã®çœ²åãšåæ§ã®æ³çå¹æãæããããšã«ãåæããŸãã
b. 亀ä»ã®æ¹æ³: ã客æ§ã¯ãåœç€Ÿãæ¬ãµãŒãã¹ã«é¢ããéç¥çãåœç€Ÿã®ãŠã§ããµã€ãåã¯ããã·ã¥ããŒãïŒä»¥äžã«å®çŸ©ïŒãéããŠãåã¯ã客æ§ã®Stripeã¢ã«ãŠã³ãã«èšèŒãããå®å ã«éµéè¥ããã¯é»åã¡ãŒã«ã«ããéä»ããããšã«ããè¡ãããšãã§ããããšã«åæããŸããéç¥çã«ã¯ãã客æ§ã®Stripeã¢ã«ãŠã³ãã«é¢ãããç¥ãããæ¬ãµãŒãã¹ã®å€æŽãåã¯åœç€Ÿãã客æ§ã«æäŸããªããã°ãªããªããã®ä»ã®æ å ±ãå«ãŸããå¯èœæ§ããããŸããã客æ§ã¯ãéç¥ã®é»åçãªéä»ã¯ãåœç€Ÿãã客æ§ã«å¯ŸããŠæžé¢ã«ããéç¥ãè¡ã£ãå Žåãšåæ§ã®æ³çå¹æãæããããšã«ãåæããŸããåœç€Ÿã¯ãéç¥çãåœç€Ÿã®ãŠã§ããµã€ãã«æ²èŒããåã¯ã客æ§ã«é»åã¡ãŒã«ã«ããéä»ãããæç¹ãã24æé以å ã«ã客æ§ãéç¥çãåé ãããã®ãšã¿ãªããŸãã
c. SMSåã³ããã¹ãã¡ãã»ãŒãž: ã客æ§ã¯ãã客æ§ã®Stripeã¢ã«ãŠã³ããã客æ§åã¯ã客æ§ã®ä»£è¡šè ã管çããŠããããšãïŒ2段éèªèšŒçã«ããïŒç¢ºèªããããããŸããã客æ§ã®Stripeã¢ã«ãŠã³ãã«é¢ããéèŠãªæ å ±ãæäŸããããã«ãåœç€Ÿãã客æ§ã«å¯ŸããŠããã¹ãã¡ãã»ãŒãžçµç±ã§éç¥çãè¡ãããšã蚱諟ããŸãããããéç¥çã«ã¯ãæšæºçãªããã¹ãã¡ãã»ãŒãžåã¯ããŒã¿ïŒéä¿¡ïŒè²»çšããããå ŽåããããŸããéžæè¢ãä»äžãããŠããå Žåã«ã¯ãã客æ§ã¯ãããã·ã¥ããŒãã«ãããŠããããã¡ãã»ãŒãžã«å¯ŸããŠãSTOPããšè¿ä¿¡ããããšã«ãããåã¯ãã¡ãã»ãŒãžã«èšèŒãããŠããæ瀺ã«åŸãããšã«ãããããã¹ãã¡ãã»ãŒãžã«ããéç¥ã®æ©èœãç¡å¹ã«ããããšãã§ããŸããäœããããã¹ãã¡ãã»ãŒãžã«ããéç¥ã®æ©èœãç¡å¹ã«ããããšã«ãããã客æ§ã¯ãã客æ§ã®Stripeã¢ã«ãŠã³ãã®éèŠãªã»ãã¥ãªãã£ç®¡çãç¡å¹ã«ããã客æ§ã®äºæ¥ã«é¢ããæ倱ã®ãªã¹ã¯ãé«ããå¯èœæ§ããããŸãã
d. éä»ã®ããã®èŠä»¶: ã客æ§ã«ãšã£ãŠæ³å®å ã®ããšãšããŠãã客æ§ãã客æ§ã®ããã·ã¥ããŒãã«ã¢ã¯ã»ã¹ãã客æ§ã«å¯ŸããŠè¡ãããéç¥çã確èªããããã«ã¢ã¯ã»ã¹ããã«ã¯ãã³ã³ãã¥ãŒã¿åã¯ã¢ãã€ã«æ©åšãã€ã³ã¿ãŒãããæ¥ç¶ãåã³ææ°ã®ãã©ãŠã¶ãå¿ èŠã§ããäžãäžãéç¥ã確èªããããšåã¯éç¥ã«ã¢ã¯ã»ã¹ããããšã«åé¡ãããå Žåã«ã¯ãåœç€Ÿé£çµ¡å ãŸã§ãé£çµ¡äžããã°ãåœç€Ÿã¯å¥ã®éç¥éä»æ¹æ³ãæ€èšããŸãã
e. åæã®æ€å: æ¬ãµãŒãã¹ã®æ§è³ªäžãã客æ§ã¯ãéç¥çã®é»åçéä»ã«åæããã«æ¬ãµãŒãã¹ã®å©çšãéå§ããããšã¯ã§ããŸãããäœããã客æ§ã¯ã客æ§ã®Stripeã¢ã«ãŠã³ããçµäºãããããšã«ãããéç¥çãé»åçã«åé ããåæãæ€åããããšã¯ã§ããŸãã
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b. çµäºã®å¹æ: æ¬èŠçŽãçµäºãããå Žåã§ãã£ãŠããã客æ§ã¯ãæ¬èŠçŽã«åºã¥ãã客æ§ã«çãã矩åããçŽã¡ã«å é€ãããããã§ã¯ãããŸãããæ¬èŠçŽãçµäºããå Žåãã客æ§ã¯ã (i)å šãŠã®ç¶ç¶äžã®æ¬ååŒãå®äºããã(ii)æ¬ãµãŒãã¹ãå©çšããŠæ°èŠã®æ¬ååŒãåããããšãäžæ¢ãã(iii)çŽã¡ã«ã客æ§ã®ãŠã§ããµã€ãããå šãŠã®åœç€ŸããŽåã³æ¯æãããã¯ãŒã¯ã®ããŽãåé€ããïŒæ¯æãããã¯ãŒã¯ãšã®éã®å¥éã®ã©ã€ã»ã³ã¹ã«ãã蚱諟ãããŠããå Žåãé€ããïŒããšã«åæããŸããå šãŠã®ç¶ç¶äžã®æ¬ååŒã®åŠçãçµãã£ãåŸãã客æ§ãç¶ç¶ããŠåã¯æ°èŠã«æ¬ãµãŒãã¹ãå©çšããŠããå Žåã«ã¯ãã客æ§ã®æ¬èŠçŽã®æ¡é ã«ã€ããŠã®æ¿è«ŸãæŽæ°ããããã®ãšã¿ãªããŸããã客æ§ãæ¬èŠçŽãçµäºããå Žåãåœç€Ÿã¯ãã»ã¯ã·ã§ã³Cã«åºã¥ããã客æ§ã«å¯ŸããŠæ¯æ矩åãè² ãæ®éãæ¯æããŸãã
ããã«ãæ¬èŠçŽãçµäºããå Žåã(i)åœç€Ÿãæ¬èŠçŽã«åºã¥ãã客æ§ã«ä»äžããŠããå šãŠã®ã©ã€ã»ã³ã¹ã¯çµäºãã(ii) åœç€Ÿã¯ã客æ§ã«å¯Ÿããã客æ§ã«ããæ¬ãµãŒãã¹ã®å©çšãæ¬ãµãŒãã¹ã®çµäºè¥ããã¯åæ¢ãåã¯ã客æ§ã®æ å ±è¥ããã¯ã¢ã«ãŠã³ãããŒã¿ã®åé€ã«é¢é£ããè£åãææ»ãåã¯æ害ã«ã€ããŠè²¬ä»»ãè² ããã(iii)ã客æ§ã¯ãçµäºãŸã§ã«ã客æ§ã«çºçããåã¯ã客æ§ã«ããæ¬ãµãŒãã¹ã®å©çšã«ããçããææ°æãå¶è£éãåã¯ãã®ä»ã®æ¯æåµåã«ã€ããŠåœç€Ÿã«å¯ŸããŠåŒãç¶ã責任ãè² ãããšã«ã€ããŠãã客æ§ã¯äºæ¿ãåæããŸãã
ã»ã¯ã·ã§ã³B: Stripeãã¯ãããžãŒ
1. APIåã³ããã·ã¥ããŒã
åœç€Ÿã¯ãæ¬ãµãŒãã¹ã«ã¢ã¯ã»ã¹ããããã«å©çšã§ããAPIãæ¢ã«éçºããŠããããã®APIãžã®ã¢ã¯ã»ã¹ãæäŸããŸããã客æ§ã¯ããŠã§ããµã€ãäžåã³ã客æ§ã®Stripeã¢ã«ãŠã³ãã«ãããŠç¹å®ãããŠããã¢ããªã±ãŒã·ã§ã³ãéããŠãæ¬ååŒãåŠçãåã¯æ¬ãµãŒãã¹ãå©çšããç®çã§ãããã¥ã¡ã³ãã«èšèŒãããŠããæ¹æ³ã«éããAPIã䜿çšããããšãã§ããŸããã客æ§ã¯ãStripe管çããã·ã¥ããŒãïŒä»¥äžããããã·ã¥ããŒãããšãããŸããïŒãéããŠãã客æ§ã®Stripeã¢ã«ãŠã³ãã管çããä»ã®ãµãŒãã¹ã®æäŸè ãšé£æºãããè¿œå æ©èœãæå¹åããããšãã§ããŸãã
ã客æ§ã¯ãã客æ§ã®ãŠã§ããµã€ãäžãåã¯ã客æ§ã®ã¢ãã€ã«æ©åšã®ã¢ããªã±ãŒã·ã§ã³å ã«ãããŠæ¬ãµãŒãã¹ãå©çšããããã«APIã䜿çšããããšãã§ããŸããã客æ§ã¯ãããã¥ã¡ã³ãã«èšèŒãããŠããªãåã¯ãã®ä»åœç€Ÿããã客æ§ã«äŒããããŠããªãç®çã圹å²ãåã¯æ©èœã®ããã«APIã䜿çšããŠã¯ãªããŸãããæ¬ãµãŒãã¹ã®æ§è³ªäžãåœç€Ÿã¯éæãAPIåã³ããã¥ã¡ã³ããã¢ããããŒãããæ©èœã®è¿œå åã¯åé€ãããå ŽåããããŸããåœç€Ÿã¯ãAPIã®æ©èœã®å€æŽãå»æ¢ãåã¯åé€ãããå Žåã«ã¯ãã客æ§ãæå°éã®äžæã§æ¬ãµãŒãã¹ãå©çšç¶ç¶ã§ãããããã客æ§ã«å¯ŸããŠéç¥çãè¡ããŸãã
åœç€Ÿã¯ãããã·ã¥ããŒããéããŠè¡ãããæ¬ååŒã®æ¬çªåã³ãã¹ãçšã®ãå ¬éAPIããŒãšã·ãŒã¯ã¬ããAPIããŒã®äž¡æ¹ãã客æ§ã«å¯ŸããŠæäŸããŸããå ¬éAPIããŒã¯ãã客æ§ã®é¡§å®¢ãšã®æ¬ååŒãèå¥ããã·ãŒã¯ã¬ããAPIããŒã¯ãã客æ§ã®Stripeã¢ã«ãŠã³ããžã®APIã³ãŒã«ãèš±å¯ããŸããã客æ§ã¯ãã客æ§ã®ã·ãŒã¯ã¬ããããŒã®ã»ãã¥ãªãã£ãã€ãŸããæš©éã®ãªãè ã«å¯ŸããŠé瀺ãããæš©éã®ãªãè ãšå ±æããªãããšã«ã€ããŠè²¬ä»»ãè² ããŸããã客æ§ã®ã·ãŒã¯ã¬ããããŒã®ã»ãã¥ãªãã£ãå®ãããªãå Žåãã客æ§ã®Stripeã¢ã«ãŠã³ãäžã§ã®è©æ¬ºã®å¯èœæ§ãé«ãŸããã客æ§åã¯ã客æ§ã®é¡§å®¢ãæ倱ã被ãå¯èœæ§ãçããŸããã客æ§ã¯ãã客æ§ã®ã·ãŒã¯ã¬ããããŒã®äžæ£å©çšåã¯ãã®ä»æ¬ãµãŒãã¹ã«é¢ããã»ãã¥ãªãã£ã®äŸµå®³ã«æ°ä»ããå Žåã«ã¯ãçŽã¡ã«åœç€Ÿã«é£çµ¡ãã¹ãã§ããåœç€Ÿã¯ãå ¬éAPIããŒãšã·ãŒã¯ã¬ããAPIããŒã®é©åãªå©çšã«é¢ãã詳现ãããã¥ã¡ã³ãã«ãããŠæäŸããŸããã客æ§ã®Stripeã¢ã«ãŠã³ãã®ã»ãã¥ãªãã£ã«é¢ããæ å ±ã¯ãã»ã¯ã·ã§ã³Dã«èšèŒãããŠããŸãã
2. åœç€Ÿã®ç¥ç財ç£æš©ã®æææš©
åœç€Ÿåã¯ãã®ã©ã€ã»ã³ãµãŒã¯ãAPIãæ¬ãµãŒãã¹ãããã·ã¥ããŒããåã³ããã¥ã¡ã³ã䞊ã³ã«ãããã®è€è£œç©ã«å ·çŸåããå«ãŸããŠããç¹èš±ãèäœæš©ïŒäºæ¬¡çèäœç©ã«ã€ããŠã®æš©å©ãå«ãïŒãèäœè äººæ Œæš©ããããªã·ãã£æš©ãåæšè¥ããã¯ãµãŒãã¹ããŒã¯ãããŽåã³ãã¶ã€ã³ã䞊ã³ã«ãã®ä»ã®ç¥ç財ç£ã«ã€ããŠã®å šãŠã®æš©å©ãæš©éãåã³å©çïŒä»¥äžããStripeã®ç¥ç財ç£æš©ããšç·ç§°ããŸããïŒãç¬å çã«ææããŠããŸããStripeã®ç¥ç財ç£æš©ã¯ãèäœæš©ãå¶æ¥ç§å¯ãç¹èš±åã³ãã®ä»ã®ç¥ç財ç£æš©æ³ä»€ã«ããä¿è·ãããŠãããåœç€Ÿã¯ãæ¬èŠçŽã«ãããŠã客æ§ã«å¯ŸããŠæ瀺çã«ä»äžãããŠããªãStripeã®ç¥ç財ç£æš©ã«ã€ããŠã®ããããæš©å©ãçä¿ããŸãã
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3. ã©ã€ã»ã³ã¹
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4. åœç€Ÿã®åæšãã客æ§ãšåœç€Ÿãšã®é¢ä¿ã«ã€ããŠã®èšå
åœç€Ÿã¯ãåœç€ŸããµãŒãã¹æäŸè ã§ããããšã衚瀺ã§ããããã«ãäžå®ã®åœç€ŸããŽåã¯æšç« ïŒä»¥äžããStripeåæšããšãããŸããïŒãã客æ§åã³ãã®ä»ã®ãŠãŒã¶ãŒã«ããå©çšã®ããã«æäŸããŸããStripeåæšã䜿çšããã«ã¯ããŸããã客æ§ã¯Stripeåæšäœ¿çšå¥çŽã«åæããå¿ èŠããããŸããåœç€Ÿã¯ãã€ã§ããã客æ§ã®Stripeåæšã䜿çšããèœåãå¶éãåã¯åãæ¶ãããšãã§ããŸããã客æ§ã¯ãStripeåæšåã¯åæšè¥ããã¯ãµãŒãã¹ããŒã¯ã«ããæ§æãããŠããStripeã®ç¥ç財ç£æš©ãåœç€Ÿã®æ瀺çãªèš±è«Ÿãªã䜿çšããåã¯ã客æ§ã®ååè¥ããã¯ãµãŒãã¹ãåœç€Ÿã®ååè¥ããã¯ãµãŒãã¹ãšåºææ··åãçãããããªæ æ§ã§äœ¿çšããããšã¯äžåã§ããŸããã
æ¬èŠçŽã®æå¹æéäžãã客æ§ã¯åœç€Ÿãæ¬ãµãŒãã¹ã®æäŸè ãšããŠå ¬ã«è¡šç€ºããããšãã§ããåœç€Ÿã¯ã客æ§ãåœç€Ÿã®ãŠãŒã¶ãŒãšããŠå ¬ã«è¡šç€ºããããšãã§ããŸããåœç€Ÿãã客æ§ããŠãŒã¶ãŒãšããŠå ¬è¡šããããšãã客æ§ãåžæãããªãå Žåãåœç€Ÿé£çµ¡å ãŸã§ãé£çµ¡äžãããã客æ§ãåœç€Ÿããã客æ§ãšåœç€Ÿãšã®é¢ä¿ã«ã€ããŠãäºå®ã«åããã¹ãã³ãµãŒé¢ä¿ãæ¯æãåã¯é¢ä¿ã瀺åãããããªè¡šç€ºãè¡ããŸãããã客æ§ã®Stripeã¢ã«ãŠã³ããçµäºããå Žåãã客æ§åã³åœç€Ÿã¯ãåèªã®ãŠã§ããµã€ããããã客æ§ãšåœç€Ÿãšã®é¢ä¿ã«ã€ããŠã®æ²èŒãåé€ããŸãã
5. ã³ã³ãã³ã
ã客æ§ã¯ãæ¬ãµãŒãã¹ãå©çšããŠããã¹ããã€ã¡ãŒãžãåã³ãã®ä»ã®ã³ã³ãã³ãïŒä»¥äžããã³ã³ãã³ãããšç·ç§°ããŸããïŒãã¢ããããŒãè¥ããã¯å ¬è¡šããããšã«ã€ããŠé©åãªèš±è«Ÿåã³å¿ èŠãªå Žåã«ã¯ã©ã€ã»ã³ã¹ãååŸããããšãåæããå Žåã«éããã客æ§ã®Stripeã¢ã«ãŠã³ãåã³ç¬¬äžè ã®ãµã€ãè¥ããã¯ã¢ããªã±ãŒã·ã§ã³ã«ã³ã³ãã³ããã¢ããããŒãåã¯å ¬è¡šããããã«æ¬ãµãŒãã¹ãå©çšããããšãã§ããŸããã客æ§ã¯ãæ¬ãµãŒãã¹ãéããŠéæ³ãªã³ã³ãã³ããå ¬è¡šããããšåã¯ã客æ§ã®å ¬è¡šããã³ã³ãã³ããä»è ã®ç¥ç財ç£ããã©ã€ãã·ãŒãè¥ããã¯å°æçæš©å©ã䟵害ãããšã®äž»åŒµã«ããåœç€Ÿã«çããããããè£åãå¶è£éãæ倱ãè«æ±ããã®ä»ã®è²»çšã®å šé¡ãåœç€Ÿã«æ¯æãããšã«åæããŸãã
6. Stripe Connectåã³Stripe Relayã®å©çš
a. Stripe Connect: ãã®ã»ã¯ã·ã§ã³ã®æ¡é ã¯ãã客æ§ããStripe ConnectãµãŒãã¹ãå©çšããŠã客æ§ã®Stripeã¢ã«ãŠã³ãããã©ãããã©ãŒã æäŸè ïŒä»¥äžãããã©ãããã©ãŒã ããšãããŸããïŒã«æ¥ç¶ããå Žåã«ã®ã¿é©çšãããŸãã
Stripe Connectã¯ãã客æ§ã«ããã客æ§ã®Stripeã¢ã«ãŠã³ã管çããã©ãããã©ãŒã ãæå©ãã§ããããã«ããã客æ§åã¯ã客æ§ã®é¡§å®¢ã«å¯ŸããŠè¿œå ãµãŒãã¹ãçŽæ¥æäŸã§ããããã«ãããã®ã§ããã客æ§ã¯ãã客æ§ã®Stripeã¢ã«ãŠã³ãç»é²æã«ãåã¯ããã·ã¥ããŒããéããŠãã客æ§ã®Stripeã¢ã«ãŠã³ãããã©ãããã©ãŒã ã«æ¥ç¶ããããšãã§ããŸããStripe Connectãå©çšããã«ã¯ãã客æ§ã¯Stripe Connectã¢ã«ãŠã³ãå¥çŽã«ãåæããªããã°ãªããŸãããã客æ§ãã客æ§ã®Stripeã¢ã«ãŠã³ãããã©ãããã©ãŒã ã«æ¥ç¶ããå Žåãã客æ§ã¯ãåœç€Ÿããã©ãããã©ãŒã ã«å¯ŸããŠæ¬¡ã®è¡çºãèš±å¯ããããšã蚱諟ããŸãã(i)ã客æ§ã®Stripeã¢ã«ãŠã³ãåã³ã客æ§ã®Stripeã¢ã«ãŠã³ãã«å«ãŸããŠããããããããŒã¿ïŒã»ã¯ã·ã§ã³Cã«ãããŠå®çŸ©ïŒã«ã¢ã¯ã»ã¹ããããšã(ii)ã客æ§ã®é¡§å®¢ãšã®æ¬ååŒãäœæã管çããããšãåã³(iii)ãã©ãããã©ãŒã ã«é¢é£ããŠçºçããæ¬ååŒããã客æ§ã«å¯ŸããŠæ¯æãããã¹ãè³éã®ãã¡ãéé¡ïŒäŸãã°ãã©ãããã©ãŒã ã®å©çšæçïŒãæ§é€ããããšïŒä»¥äžãããã©ãããã©ãŒã ææ°æããšãããŸããïŒãã客æ§ã¯ããã©ãããã©ãŒã ãšã®éã§å¥éããã©ãããã©ãŒã ææ°æã®æ¯æãã«ã€ããŠåæããªããã°ãªããããããããã©ãããã©ãŒã ææ°æã¯ææ°æã«å ç®ãããŸãã
ã客æ§ãäžæŠãã客æ§ã®Stripeã¢ã«ãŠã³ãã«æ¥ç¶ããããšããã©ãããã©ãŒã ã«å¯ŸããŠèš±è«Ÿããå Žåããã®åŸã¯ãã客æ§ãããã·ã¥ããŒãã§Stripe Connectã®èšå®ãå€æŽããŠã客æ§ã®èš±è«Ÿãæ瀺çã«æ€åãããŸã§ç¶ç¶ããŠããã©ãããã©ãŒã ã¯ã客æ§ã®Stripeã¢ã«ãŠã³ãã«ã¢ã¯ã»ã¹ããããšãã§ããStripe Connectã¢ã«ãŠã³ãå¥çŽã«èšèŒãããŠããæ©èœãå®è¡ããããšã蚱諟ãããŠããŸãã
b. Stripe Relay: ãã®ã»ã¯ã·ã§ã³ã®æ¡é ã¯ãã客æ§ãStripe Relayãå©çšããŠã客æ§ã®Stripeã¢ã«ãŠã³ããéããŠæ¬ååŒãé瀺åã¯åè«Ÿããå Žåã«ã®ã¿é©çšãããŸãã
ã客æ§ã¯ãStripe Relayãå©çšããŠãåååã³ãµãŒãã¹ã®èª¬æãSKUãäŸ¡æ Œãåšåº«ãã€ã¡ãŒãžã䞊ã³ã«ã客æ§ã®åååã³ãµãŒãã¹åã³ãããã®ããªãšãŒã·ã§ã³ã説æãããã®ä»ã®æ å ±ïŒä»¥äžããååããŒã¿ããšç·ç§°ããŸããïŒãããªã³ã©ã€ã³ãã¢ãã€ã«ããªããµã€ããåã¯ã¢ãã£ãªãšã€ããã£ã³ãã«ïŒä»¥äžããã¢ããªããšãããŸããïŒã«å ¬éããããšãã§ããŸããStripe Relayã¯ãã客æ§ãã客æ§ã®é¡§å®¢ããã¢ããªãéããŠæ¬ååŒãå泚ããã客æ§ãåœè©²æ¬ååŒã®åšåº«åã³è³Œå ¥æ å ±ã管çããããšãå¯èœã«ããŸãããã®ã»ã¯ã·ã§ã³ã«ãããŠã泚æããŒã¿ããšã¯ãæ¬ååŒã®éå§åã¯å®äºã®ç®çã§ãã客æ§ã®ç®¡çããã·ã¹ãã ãå©çšããŠéä¿¡ãããããŒã¿ïŒã»ã¯ã·ã§ã³Cã«ãããŠå®çŸ©ïŒãæå³ããååããŒã¿ãå«ã¿ãŸãã
åœç€Ÿã¯ãããã·ã¥ããŒããéããŠãã客æ§ã®Stripeã¢ã«ãŠã³ãã«æ¥ç¶ãããŠããã¢ããªã«ååããŒã¿ãæäŸããããšãã§ããæ¥ç¶ãããŠããã¢ããªã¯ãã客æ§ãStripe RelayãéããŠåœç€Ÿã«æäŸããã®ãšåæ§ã«ãååããŒã¿ãå ¬éããããšãã§ããŸããã客æ§ã¯ãã¢ããªãéããŠååããŒã¿ãå ¬éããããã®é©åãªæš©å©ãååŸããããšã䞊ã³ã«ååããŒã¿ã«å«ãŸããŠããäŸ¡æ Œèšå®ãåšåº«æ å ±ãäºå®ãèšè¿°ãæ£ç¢ºã§ããããšåã¯äžæ£ç¢ºã§ããããšïŒãšã©ãŒã«ããå Žåãå«ãïŒã«ã€ããŠã®è²¬ä»»ãåç¬ã§è² ããŸããã客æ§ã¯ãåœç€Ÿã(i)ã客æ§ã®Stripeã¢ã«ãŠã³ãã«æ¥ç¶ããã¢ããªãéããŠååããŒã¿ãå ¬éããããšã(ii)ã客æ§ãšã®éã§æ³šæããŒã¿ã®éåä¿¡ãããããšã(iii) (i)è¥ããã¯(ii)ãè¡ãããã«å¿ èŠãªé床ã«ãããŠãååããŒã¿è¥ããã¯æ³šæããŒã¿ã«å«ãŸããŠããåæšããµãŒãã¹ããŒã¯ãåã¯å人ããŒã¿ïŒã»ã¯ã·ã§ã³Cã«ãããŠå®çŸ©ïŒã䜿çšããããšã䞊ã³ã«(iv)ã客æ§ã«ããStripe Relayã®å©çšãã¹ã ãŒãºã«ããããããããã®æš©å©ãã¢ããªã«å¯ŸããŠãµãã©ã€ã»ã³ã¹ããããšãåœç€Ÿã«å¯Ÿã蚱諟ããããã«ãäžçååœã«ãããããã€ã€ã«ãã£ãçºçããªãè²æž¡äžå¯èœãªã©ã€ã»ã³ã¹ãåœç€Ÿã«å¯ŸããŠä»äžããŸããã客æ§ã¯ãã客æ§ã«ãã泚æããŒã¿ã®å©çšåã¯ã¢ããªãéããŠååããŒã¿ãå ¬éããããšã«èµ·å ããŠåœç€Ÿã«çããããããè£åãå¶è£éãæ倱ãè«æ±ããã®ä»ã®è²»çšã®å šé¡ãåœç€Ÿã«æ¯æãããšã«åæããŸãã
ã客æ§ã¯ãæ æã«èåœã®ååããŒã¿åã¯èª€è§£ãçããååããŒã¿ãå ¬éãããã¢ããªãéããéæ³ãªååè¥ããã¯ãµãŒãã¹ã®è²©å£²è¥ããã¯è²©å£²ã®è©Šã¿ã®ããã«Stripe Relayãå©çšããªãããšã䞊ã³ã«ãã客æ§ã«ããStripe Relayã®å©çšãéããŠã客æ§ãåããæ¬ååŒã«é¢é£ããã補é ãå±¥è¡ãé éãåã³ãã®ä»ã®ä»éãµãŒãã¹ã®æäŸã«ã€ããŠã¯ã客æ§ãåç¬ã§è²¬ä»»ãè² ãããšã確èªããŸãã
c. è¿œå ãµãŒãã¹: åœç€Ÿã¯éæãè¿œå ã®åã¯å¥ã®å©çšèŠçŽãæ¡ä»¶ãšããå¯èœæ§ã®ããè¿œå æ©èœåã¯è¿œå ãµãŒãã¹ãã客æ§ã«å¯ŸããŠæäŸããŸããã客æ§ã¯ããããã®è¿œå ãµãŒãã¹ã«é©çšãããå¥çŽåã¯èŠçŽã«åæããªãéãããããã®è¿œå ãµãŒãã¹ãå©çšããããšã¯ã§ããŸããã
åœç€Ÿã¯ããããããããŒã¿çãåã¯ãªãªãŒã¹åã®ãµãŒãã¹ãžã®ã¢ã¯ã»ã¹ãã客æ§ã«æäŸããããšããããŸããã客æ§ã¯ããããã®ãµãŒãã¹ã¯éçºéäžã§ããããã°è¥ããã¯ãšã©ãŒãå«ãŸããŠããå¯èœæ§ããããæ©èœãäžå®å šãªå¯èœæ§ããããæ£åŒãªãªãŒã¹ã«ãããŠå€§å¹ ã«å€æŽãããå¯èœæ§ããããåã¯ãæçµçã«ã¯æ£åŒãªãªãŒã¹ãããªãå¯èœæ§ãããããšãäºæ¿ããŸããåœç€Ÿã¯ããçŸç¶æ姿ãã§äœãã®ä¿èšŒãäžåä»ããã«ããŒã¿çãæäŸãããã®ã§ãããã客æ§ã«ããããŒã¿çã®å©çšãããŒã¿çãžã®äŸæ ã¯ãã客æ§èªèº«ã®ãªã¹ã¯è² æ ãšãªããŸãã
ã»ã¯ã·ã§ã³C: æ¯æãµãŒãã¹
1. æ¯æãµãŒãã¹ã®æŠèŠ
åœç€Ÿã¯ãçŽæ¥åã¯æ§ã ãªéèãµãŒãã¹æ¥è ãéããŠã客æ§ã«æ¯æãµãŒãã¹ãæäŸããŸããæ¯æãµãŒãã¹ã¯ãæ¬ååŒã«ã€ããŠã®æ¯æãã客æ§ãã客æ§ã®é¡§å®¢ããåãåãããšãå¯èœã«ããŸããåœç€Ÿã¯ãçŠæ¢æ¥çš®åã³æ¬èŠçŽã«éåããŠæåºãããã«ãŒã決æžã«ã€ããŠã¯ã«ãŒã決æžïŒä»¥äžã«å®çŸ©ïŒã®åŠçãå¶éåã¯æåŠããããšãã§ããŸããæ¯æãµãŒãã¹ãå©çšããããã«ã¯ãã客æ§ã¯ãã»ã¯ã·ã§ã³5ã«ãŠèª¬æãããŠãããéèãµãŒãã¹æ¥è ãšã®å¥éã®å¥çŽãåè«Ÿããå¿ èŠããããŸãã
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ã客æ§ãæ¯æã«ãŒãååŒã®ããã«æ¯æãµãŒãã¹ãäžæ£äœ¿çšããå Žåãæ¯æã«ãŒããããã¯ãŒã¯ããã®ãã©ã³ããæ¯æãããšèªããè¡çºãè¡ã£ãå Žåãåã¯åœç€Ÿããããã¯ãŒã¯èŠåã«ãã矩åä»ããããŠããå Žåãåœç€Ÿã¯ã客æ§ã代衚è ãæ¯é è ãææè ãåã³ã客æ§ã®Stripeã¢ã«ãŠã³ãã«é¢é£ãããã®ä»ã®å人ã«é¢ããæ å ±ãMasterCardãä¿æãVisaåã³American Expressãã¢ã¯ã»ã¹åã³æŽæ°ããMATCHãªã¹ãåã¯Discoverãä¿æããŠããã³ã³ãœãŒã·ã¢ã ããŒãã£ã³ããã¬ãã£ããã¡ã€ã«ã«æåºããããšãã§ããŸãããããã®ãã¡ã€ã«ã®ããããã«æ²èŒããããšãã客æ§ã¯æ¯æã«ãŒãããæ¯æãåé ã§ããªããªãå¯èœæ§ããããŸããã客æ§ã¯ãåœç€Ÿããã®æ å ±ãå ±æããããšåã³ãã®æ å ±ã®æ²èŒã«ã€ããŠäºæ¿ãåæããŸããã客æ§ã¯ãåœç€Ÿã第äžè ããã®è«æ±ã«ããåããããããæ倱ãåœç€Ÿã«å¯ŸããŠå šé¡æ¯æãããšã«ã€ããŠäºæ¿ãåæããã客æ§ã¯ããããå ±åããçããåœç€Ÿã«å¯Ÿããè«æ±ãåœç€Ÿã«å¯ŸããŠçŽæ¥è¡ãã客æ§ã®æš©å©ãæŸæ£ããŸãã
7. ééåã³æ¯æã¹ã±ãžã¥ãŒã«
a. ã客æ§ã®æ¯æå£åº§ãžã®éé: ééã¯ãã客æ§ã®æ瀺ã«ããã客æ§ã®Stripeã¢ã«ãŠã³ãããã客æ§ãããã·ã¥ããŒãã«ãããŠæå®ããéèãµãŒãã¹æ¥è ã«ãããå£åº§ïŒä»¥äžããæ¯æå£åº§ããšãããŸããïŒã«å®ãŠãŠãåã¯æ¯æå£åº§ããã客æ§ã®Stripeã¢ã«ãŠã³ãã«å®ãŠãŠãè¡ãããŸããã客æ§ã®Stripeã¢ã«ãŠã³ãã«ãã©ã¹ã®æ®é«ãããå Žåã¯ãã客æ§ã®æ¯æå£åº§ãžã®ééãšãªããã客æ§ã®Stripeã¢ã«ãŠã³ãã«ãã€ãã¹ã®æ®é«ãããå Žåã¯ãã客æ§ã®æ¯æå£åº§ããã®ééãšãªããŸããã客æ§ã®æ¯æå£åº§ãžã®å šãŠã®ééã¯ãææ°æãéçŽéãåã³äœããã®çç±ã«ããåœç€Ÿã«å¯ŸããŠæ¯æãã¹ãéé¡ãæ§é€ãããã®ãšãªããŸããã客æ§ã¯ãã客æ§ãæ¯æå£åº§å®åã³æ¯æå£åº§ããã®ééãæ瀺ããæš©éãæããŠããããšã確èªããŸãã
åœç€Ÿã¯ãã客æ§ã顧客ããæ¯æãåé ããé貚ãšã¯ç°ãªãé貚ã§ãã客æ§ãã客æ§ã®æ¯æå£åº§ã«è³éãåãåãããšãããµãŒãã¹ãæäŸããŠããŸãïŒä»¥äžããå€é貚åŠçããšãããŸããïŒããã®ãµãŒãã¹ãå©çšããããã«ã¯ãåœç€Ÿã®æ±ºæžå¯èœãªé貚ã®ãªã¹ãã«åºã¥ããã客æ§ã¯ãã客æ§ãååãåžæããé貚ããšã«æå¹ãªæ¯æå£åº§ãåœç€Ÿã«å¯ŸããŠæäŸããå¿ èŠããããŸããåœç€Ÿã¯ããã€ã§ããåœç€Ÿã®æ±ºæžå¯èœãªé貚ã®ãªã¹ãã«é貚ãå ãåã¯ãã®ãªã¹ãããé貚ãåé€ããããšãã§ããŸããã客æ§ãå€é貚åŠçãå©çšããŠããå Žåãåœç€Ÿã¯ã«ãŒã決æžã®æç¹ã§ïŒäŸãã°APIãéããŠïŒã«ãŒã決æžã«é©çšãããçºæ¿ã¬ãŒããç¹å®ããŸããã«ãŒã決æžãè¿éããå Žåã«ã¯ãé©çšãããçºæ¿ã¬ãŒãã¯ãã«ãŒã決æžã®æç¹ã§ã¯ãªãè¿éã®æç¹ã§æå¹ãªã¬ãŒããšããŸããã«ãŒã決æžåã¯è¿éãåŠçã®ããã«æåºããããšã§ãã客æ§ã¯ãçºæ¿ã¬ãŒããæ¿è«Ÿãããã®ãšã¿ãªãããŸããã客æ§ã¯ãå€é貚åŠçãµãŒãã¹ãå©çšããªããšããéžæããã€ã§ãããããšãã§ããŸããã客æ§ã¯ãæ¯æå£åº§æ å ±åã¯ã客æ§ã«ããå€é貚åŠçãµãŒãã¹ã®å©çšã«é¢é£ãããã®ä»ã®èšå®ãå€æŽããããšãã§ããŸãããå€æŽã¯å€æŽåŸã®ã«ãŒã決æžã«ã€ããŠã®ã¿é©çšãããŸãã
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åœç€Ÿã¯ãæ¯æã¹ã±ãžã¥ãŒã«ãå€æŽããåã¯ã客æ§ãžã®ééãåæ¢ããæš©å©ãçä¿ããŸãã äŸãã°ã(i)ç¶ç¶äžã®ãäºå®ãããŠãããè¥ããã¯é床ã®ç°è°ç³ç«ãè¿éãåæ¶ãããå Žåã(ii)çãããè¡åã«ã€ããŠãåœç€Ÿãæžå¿µãæããå Žåè¥ããã¯çºèŠããå Žåãåã¯(iii)åœç€Ÿãæ³ä»€è¥ããã¯è£å€æåœä»€ã«ãã矩åä»ããããå Žåã«ãæ¯æã¹ã±ãžã¥ãŒã«ã®å€æŽåã¯ééã®åæ¢ãè¡ãããšããããŸããåœç€Ÿã¯ãã客æ§ã®Stripeã¢ã«ãŠã³ãã«é¢é£ããä¿¡çšãªã¹ã¯ãè©æ¬ºã®ããããåã¯ãã®ä»ã®æ³çãªã¹ã¯ã«ããåœç€Ÿãæ倱ã被ãå¯èœæ§ããããšåœç€Ÿãåççã«å€æããå Žåã«ã¯ãæ¬èŠçŽã®çµäºæã«ã客æ§ã®æ¯æå£åº§ãžã®ééãçä¿ããæš©å©ãæããŸããåœç€Ÿãäœããã®çç±ã«ããæ¯æãçä¿ããæš©å©ãè¡äœ¿ããå Žåãåœç€Ÿã¯æ¯æãçä¿ããçç±ã®æŠèŠãšè³éè¿éã®äºå®ã¹ã±ãžã¥ãŒã«ãã客æ§ã«äŒããŸãã
b. åå人ã®ããã®éé: åœç€Ÿã¯ãã客æ§ãä»äººãžã®ééïŒä»¥äžããåå人å£åº§ããšãããŸããïŒãè¡ãããšã®ã§ããæ¯æãµãŒãã¹ãæäŸããããšãã§ããŸããã客æ§ã¯ãåœç€ŸïŒåã¯åœç€Ÿã®æå®ããéèãµãŒãã¹æ¥è ïŒããã客æ§ã代çããŠåå人å£åº§ãžã®ééãè¡ãããã®ãã客æ§ã®ä»£ç人ãšããŠæåããããšã«åæããŸããã客æ§ã¯ã(i)åœç€Ÿã¯ãééå¯èœãªè³éã®ã¿ã§åå人å£åº§ã«æ¯æãããšã(ii)åœç€Ÿã¯ãåå人å£åº§ã®ææè ã®èº«å 確èªãåœè©²ææè ãééãé©æ³ã«åé ã§ããããšã®ç¢ºèªããã®ä»ããããæ¹æ³è¥ããã¯ç®çã®æ¡ä»¶ãåå人å£åº§ãžã®ééã«ä»ãå Žåãããããšã(iii)ã客æ§ã¯ãåå人å£åº§ãžã®ééã«é¢ããŠã客æ§ãåœç€Ÿã«åºãæ瀺ã®æ£ç¢ºæ§åã³å®å šæ§ãå€æãã責任ãåç¬ã§è² ã£ãŠããããšã(iv)ã客æ§ãšåœç€Ÿãšã®éã§å¥æ®µã®åæããªãéããã客æ§ã¯ãã客æ§ãåå人å£åº§ã®ææè ã«å¯ŸããŠå¥çŽäžåã¯æ³åŸäžè² ã£ãŠãã矩åïŒã客æ§è¥ããã¯ç¬¬äžè ã®è² ã£ãŠããçšéã«é¢é£ããæ¯æè¥ããã¯æžåŒãæäŸããããšçïŒã«ã€ããŠåç¬ã§è²¬ä»»ãè² ã£ãŠããããšãäºæ¿ãããã«åæããŸããã客æ§ã¯ã(i)ã客æ§ã¯ãçŠæ¢æ¥çš®ã«å®ãŠãŠè¥ããã¯ããã®ããã«ééãè¡ããªãããšãåã³(ii)ååå人å£åº§ã«ã€ããŠã客æ§ãåœç€Ÿã«å¯ŸããŠæäŸããæ å ±è¥ããã¯èš±è«Ÿã¯ãå®å šãã€æ£ç¢ºãªãã®ã§ããããšã確èªããŸããã客æ§ã¯ãåå人å£åº§ãžã®ééã®ããã«ã客æ§ãæ¯æãµãŒãã¹ãå©çšããããšè¥ããã¯ã客æ§ãé©åã«å©çšã§ããªãã£ãããšã«ããåœç€Ÿã«çããããããæ倱ã«ã€ããŠãåœç€Ÿã«å¯ŸããŠäœãè«æ±ãè¡ãããåœç€Ÿã«å¯ŸããŠå šé¡æ¯æãããšã«åæããŸãã
c. è¿œå æ¡é : ééã®ããã«å¿ èŠãªæ å ±ã¯ãæ¯æå£åº§åã¯åå人å£åº§ã®ããéèãµãŒãã¹æ¥è ã«ãã£ãŠç°ãªããŸããã客æ§ãåœç€Ÿã«å¯ŸããŠæäŸãããæ¯æå£åº§åã¯åå人å£åº§ã«é¢ããæ å ±ã¯æ£ç¢ºãªãã®ã§ããããã«ç¢ºå®ãæããŠäžãããã客æ§ãäžæ£ç¢ºãªæ å ±ãåœç€Ÿã«æäŸããå Žåã(i)ã客æ§ã¯ãééãééã£ãå£åº§ã«å¯ŸããŠè¡ãããåœç€Ÿã¯èª€ééå ããè³éãååã§ããªãå¯èœæ§ãããããšãç解ãã(ii)ã客æ§ã¯ãã客æ§åã¯ç¬¬äžè ã被ã£ãæ倱ã«ã€ããŠãã客æ§ã責任ãåç¬ã§è² ããããã誀ééã«é¢é£ããŠåœç€Ÿã«å¯ŸããŠäœãè«æ±ãè¡ãããåœç€Ÿã被ã£ãããããæ倱ã«ã€ããŠåœç€Ÿã«å šé¡ãæ¯æãããšã«åæããŸãã
8. 決æžè³éåã³åŒåœé
ã«ãŒã決æžã«ããçããå šãŠã®è³éã¯ãå ±é決æžå£åº§ïŒä»¥äžãã決æžå£åº§ããšãããŸããïŒã«ä¿çãããŸããåœç€Ÿã¯ãæ¬èŠçŽã«èšèŒãããŠããæ¹æ³ã«ããã決æžå£åº§ãéããŠééãè¡ããŸããäœããã客æ§ã¯ã決æžå£åº§ã«å¯Ÿããæš©å©ã¯æããŠãããã決æžå£åº§ã«å ¥ã£ãŠããè³éã«å¯ŸããŠãæš©å©ãæããŠããŸãããã客æ§ã¯ã決æžå£åº§ããè³éãåŒãåºãæš©å©ã¯ãªãã決æžå£åº§ã«å ¥ã£ãŠããè³éã«ã€ããŠã®å©åãåãåãããšããããŸããã
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